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Arctera Insight Information Governance Installation Guide

Last Published:
Product(s): Data Insight (7.2.2)
Platform: Windows
  1. Understanding the Arctera Insight Information Governance architecture
    1.  
      About Arctera Insight Information Governance
    2.  
      About the Management Server
    3. About the Collector worker node
      1.  
        About the Collector
      2.  
        About the Scanner
    4.  
      About the Indexer worker node
    5.  
      About the Classification worker node
    6.  
      About the Self-Service Portal node
    7.  
      About Communication Service
    8.  
      About the DataInsightWatchdog service
    9.  
      About the DataInsightWorkflow service
    10. About Arctera Insight Information Governance installation tiers
      1.  
        About three-tier installation
      2.  
        About two-tier installation
      3.  
        About single-tier installation
  2. Preinstallation
    1.  
      Pre-installation steps
    2.  
      Minimum system requirements
    3.  
      System requirements for classification components
  3. Installing Arctera Insight Information Governance
    1.  
      About installing Arctera Insight Information Governance
    2.  
      Federal Information Processing Standards (FIPS)
    3.  
      Performing a single-tier installation
    4.  
      Performing a two-tier installation
    5.  
      Performing a three-tier installation
    6.  
      Installing the Management Server
    7.  
      Installing the worker node
    8.  
      Installing the Classification Server
    9.  
      Installing the Self-Service Portal
    10.  
      Installing a Linux Classification Server or Collector worker node
    11.  
      Installing Arctera Insight Information Governance in Azure Cloud Environment
    12.  
      Installing Arctera Insight Information Governance in AWS Cloud Environment
  4. Upgrading Arctera Insight Information Governance
    1.  
      Upgrading Information Governance to 7.2.2
    2.  
      Upgrading the product data using the Upgrade Data Wizard
    3.  
      Names and locations of cache files
    4.  
      Upgrading the Information Governance web service for SharePoint
  5. Post-installation configuration
    1.  
      Post-installation configuration
    2.  
      Registering the worker node
    3. About post-installation security configuration for Management Server
      1.  
        About SSL client/server certificates
      2.  
        Enabling CA signed certificates for inter-node communication
      3.  
        Generating Management Console certificate
    4.  
      Configuring your corporate firewall
  6. Installing Windows File Server agent
    1.  
      About Windows File Server agent
    2.  
      Installing Windows File Server agent manually
    3.  
      Configuring the Windows File Server using ConfigureWindowsFileServer.exe
  7. Getting started with Information Governance
    1.  
      About the Information Governance Management Console
    2.  
      Logging in to the Information Governance Management Console
    3.  
      Logging out of the Information Governance Management Console
    4.  
      Displaying online help
  8. Uninstalling Arctera Insight Information Governance
    1.  
      Uninstalling Arctera Insight Information Governance
  9. Appendix A. Installing Information Governance using response files
    1.  
      About response files
    2.  
      Installing Information Governance using response files
    3.  
      Sample response files

About the DataInsightWatchdog service

The DataInsightWatchdog service monitors the disk usage on the Windows File Server agent node and prevents it from running out of disk space by implementing safeguards. When the disk usage crosses the configured threshold, the DataInsightWatchdog service initiates the following safeguards:

  • Ensures that the Communication service stops all activities that generate data that can be reconstructed. For example, scanning.

  • Deletes all scan snapshot files, files in the scanner/err folder, and the volume usage database files in the outbox folder. Deleting these files creates additional disk space so that event monitoring can continue.

  • If the threshold is crossed again, and there is no other data that can be deleted, the DataInsightWatchdog service stops the DataInsightWinnas service, which in turn stops all event monitoring.

  • If the size of the <DATADIR>/data folder continues to grow, the DataInsightWatchdog service completely stops the Communication service.

The safeguard mode is reset once the disk space is available over the specified threshold. The DataInsightWinnas service and the Communication service, if stopped, is started, and scanning resumes normally.

When the Windows File Server agent is in the safeguard mode, its status appears as Failed on the Information Governance servers listing page on the Management Console.

In addition to enforcing safeguards on the Windows File Server nodes, the DataInsightWatchdog service also runs on each Information Governance server. The service monitors the CPU, disk, and memory on each node. If CPU, disk, and memory are consistently high for a server, the service sends out notifications to configured email recipients.

The node safeguard feature is enabled by default with specific default values. You can configure the thresholds for initiating the safeguard mode from the Settings > Global Settings > Scanning and Event Monitoring page of the Management Console.

For more information about configuring the threshold values for initiating the safeguard mode, see the Information Governance Administrator's Guide.