Veritas NetBackup™ Flex Scale Administrator's Guide

Last Published:
Product(s): Appliances (3.1)
Platform: NetBackup Flex Scale OS
  1. Product overview
    1.  
      About Veritas NetBackup™ Flex Scale
  2. Viewing information about the NetBackup Flex Scale cluster environment
    1.  
      Accessing NetBackup Flex Scale and NetBackup
    2.  
      Accessing the NetBackup web user interface on the appliance
    3.  
      About the NetBackup Flex Scale web UI
    4.  
      About the NetBackup Flex Scale infrastructure management UI
    5. About the Dashboard view
      1.  
        Viewing all the activities
    6.  
      Working with NetBackup Flex Scale APIs
  3. NetBackup Flex Scale infrastructure management
    1. User management
      1.  
        Considerations for managing NetBackup Flex Scale users
      2.  
        Adding users
      3.  
        Changing user password
      4.  
        Removing users
      5.  
        Modifying user roles
      6.  
        Considerations for configuring AD/LDAP
      7.  
        Configuring AD server for Universal shares and Instant Access
      8.  
        Configuring AD/LDAP servers for NetBackup services
      9.  
        Configuring additional AD/LDAP servers for managing NetBackup services/Universal Shares/Instant Access
      10.  
        Configuring AD/LDAP servers on clusters deployed with only media servers
      11.  
        Directory services and certificate management
    2.  
      Region settings management
    3.  
      About NetBackup Flex Scale storage
    4. About Universal Shares
      1.  
        Creating a Protection Point for a Universal Share
    5.  
      Cloud bucket support for NetBackup Flex Scale
    6. Node and disk management
      1.  
        NetBackup Flex Scale network cabling
      2. Adding a node to the cluster using the NetBackup Flex Scale web interface
        1.  
          Considerations for adding a node when disaster recovery is configured
      3.  
        Adding a node using the REST APIs
      4.  
        Replacing a node in a cluster
      5.  
        Starting and stopping nodes
      6.  
        Rebooting a node
      7.  
        Adding an excluded node to the cluster
      8.  
        Replacing a disk
      9.  
        Adding an excluded disk to the cluster
      10.  
        Viewing the disk sync status
      11.  
        Viewing disk details
      12.  
        Viewing node details
      13.  
        Switching management console to another cluster node
    7. License management
      1.  
        Adding or removing storage licenses
      2.  
        Adding NetBackup licenses
    8.  
      Stopping NetBackup service containers
    9.  
      Starting NetBackup service containers
    10. Managing hardware vendor packages
      1.  
        Upgrading vendor packages
      2.  
        Uninstalling vendor packages
  4. NetBackup Flex Scale network management
    1.  
      About network management
    2.  
      Modifying DNS settings
    3.  
      About bonding Ethernet interfaces
    4. Bonding operations
      1. Bonding operations on data network
        1.  
          Creating a bond
        2.  
          Modifying a bond
        3.  
          Removing a bond
    5.  
      Configuring NetBackup Flex Scale in a non-DNS environment
    6. Data network configurations
      1.  
        Choosing the correct input method for data network configuration
      2. Network configuration on plain device (eth5)
        1.  
          Adding a data network
        2.  
          Modifying a data network
        3.  
          Deleting a data network
      3.  
        Network configuration on VLAN (eth5)
      4. Network configuration on bonded interfaces (bond0 on eth5 and eth7)
        1.  
          Adding a data network
      5.  
        VLAN on bond of eth5 and eth7 (bond0)
      6.  
        Network configuration on management interface (eth1)
      7.  
        Network configurations for adding a partial data network
      8.  
        Support for multiple VLAN when disaster recovery is configured
    7.  
      Configuring static routes on a NetBackup Flex Scale cluster
  5. NetBackup Flex Scale infrastructure monitoring
    1. About alert management
      1.  
        Viewing information about alerts
      2.  
        Managing alerts
    2. About event notification
      1.  
        Purging events
    3. About AutoSupport and Call Home
      1.  
        Setting up email alerts
      2.  
        Setting up SNMP alerts
      3.  
        Configuring Call Home settings
    4. Monitoring hardware components
      1.  
        Monitoring deviations in firmware, driver, and utilities
    5.  
      Performing health check for the cluster
    6.  
      Locating the disks
    7.  
      Monitoring usage and licensed capacity using Veritas NetInsights Console
  6. Resiliency in NetBackup Flex Scale
    1.  
      Erasure coding in NetBackup Flex Scale
    2.  
      Handling split-brain scenario in NetBackup Flex Scale
    3.  
      High availability of the NetBackup primary service
    4.  
      High availability of NetBackup services
    5.  
      NetBackup catalog protection
    6. NetBackup primary service catalog protection using checkpoints
      1.  
        Performing a recovery of the catalog file system using GUI
      2.  
        Performing a recovery of the catalog file system using REST APIs
  7. EMS server configuration
    1.  
      Configuring an external BYOS media server
    2.  
      Configuring an external NBA media server
  8. Site-based disaster recovery in NetBackup Flex Scale
    1.  
      About site-based disaster recovery in NetBackup Flex Scale
    2.  
      Configuring disaster recovery using GUI
    3.  
      Clearing the host cache
    4.  
      Automated NetBackup SLP management
    5.  
      DNS key management
    6.  
      Managing disaster recovery using GUI
    7. Performing disaster recovery using RESTful APIs
      1.  
        Establishing trust and setting up authentication
      2.  
        Configuring disaster recovery
      3.  
        Managing disaster recovery
    8.  
      Active-Active disaster recovery configuration
    9.  
      NetBackup optimized duplication using Storage Lifecycle Policies
  9. NetBackup Flex Scale security
    1. STIG overview for NetBackup Flex Scale
      1.  
        STIG-compliant password policy rules
      2.  
        Enabling STIG for NetBackup Flex Scale
      3.  
        Viewing the NetBackup Flex Scale STIG status
    2. FIPS overview for NetBackup Flex Scale
      1.  
        Viewing the NetBackup Flex Scale FIPS status
    3.  
      Managing the login banner
    4.  
      Changing the password policy
    5. Support for immutability in NetBackup Flex Scale
      1.  
        About lockdown modes
      2.  
        Selecting or changing the lockdown mode
      3.  
        Restricted access to Remote Management Platform (HPe iLO)
      4.  
        Configuring immutability using GUI
    6.  
      Authenticating users using digital certificates or smart cards
    7.  
      About system certificates on NetBackup Flex Scale
    8. Deploying external certificates on NetBackup Flex Scale
      1.  
        Deploying ECA using the GUI
      2.  
        Log locations
      3.  
        Considerations for performing other operations when ECA is deployed
  10. Troubleshooting
    1.  
      Services management
    2.  
      Audit logs
    3. Collecting logs for cluster nodes
      1.  
        Uploading logs to Veritas Support
      2.  
        Downloading logs
    4. Troubleshooting NetBackup Flex Scale issues
      1.  
        If cluster configuration fails (for example because an IP address that was already in use is specified) and you try to reconfigure the cluster, the UI displays an error but the configuration process continues to run
      2.  
        Validation error while adding VMware credentials to NetBackup
      3.  
        NetBackup Web UI incorrectly displays some NetBackup Flex Scale processes as failed
      4.  
        Unable to create BMR Shared Resource Tree (SRT) on NetBackup Flex Scale Appliance
      5.  
        NetBackup configuration files are not persistent across operations that require restarting the system
  11. Appendix A. Maintenance procedures for HPE servers
    1.  
      Replacement procedure for a chassis fan
    2.  
      Replacement procedure for power supply
    3.  
      Replacement procedure for a single OS disk
    4.  
      Replacement procedure for both OS disks on the management console node
    5.  
      Replacement procedure for both OS disks on a non- management console node
    6.  
      Replacement procedure for NVMe disks (SSDs)
    7.  
      Replacement procedure for RAID controller
    8.  
      Replacement procedure for an Integrated Lights-Out (iLO) port
    9.  
      Replacement procedure for quad-port NIC
    10.  
      Procedure for memory expansion (DIMMs)
    11.  
      Replacement procedure for memory (DIMMs)
    12.  
      Replacement procedure for Mellanox port
  12. Appendix B. Configuring NetBackup optimized duplication
    1. Configuring a Storage Lifecycle Policy for optimized duplication
      1.  
        Creating a Storage Lifecycle Policy for optimized duplication
      2.  
        Configuring a policy to use an SLP
      3.  
        Updating the policy to reverse the replication direction
  13. Appendix C. Disaster recovery terminologies
    1.  
      VVR technology in disaster recovery
    2.  
      About response fields in the GET disaster recovery API
  14. Appendix D. Configuring Auto Image Replication
    1.  
      Auto Image Replication configuration

Replacement procedure for a single OS disk

This topic describes the process of replacing a single OS disk that failed or is unreachable. Each node has two OS disks.

Identifying an OS disk failure (performed by the CHS team)

The following section describes how to identify a single OS disk failure from NetBackup Flex Scale:

An alert is generated for an OS disk failure or for an unreachable disk. To view the alert, do one of the following from the NetBackup Flex Scale infrastructure management UI:

  • Click Dashboard in the left pane. In the Alerts area, click View details to see a complete list of alerts.

  • At the top of any screen, click the Bell icon.

  • Click Settings > Alerts management. On the Alerts management page, use the filters to locate specific types of alerts.

If SMTP is configured for AutoSupport, you receive email alerts. If Call Home is configured for your setup, diagnostic information is sent to the AutoSupport server.

Navigate to Monitor > Infrastructure > Hardware and select the node on which the OS disk went bad, and then click Hard Disk. The UI shows the failure for the corresponding OS disk:

The following section describes how to identify an OS disk failure from third-party tools:

The HPE Integrated Lights-Out (iLO) remote console shows a failure. The Health for the OS disk is shown as Critical and Warning for the Volume of the RAID 1 in iLO.

The health of the node is shown as unhealthy for that node in the NetBackup Flex Scale UI. Navigate to Monitor > Infrastructure > Nodes to view the node health.

Replacement procedure (performed by the HPE vendor)

An HPE representative identifies the faulty disk, its physical location in the appliance, and replaces the faulty OS disk. You can use the AHS logs to find the required details, and then replace the disk.

Note:

With NetBackup Flex Scaleversion 3.1, you can beacon the disk from the UI.

After you get the physical location of the disk on the appliance, replace the OS disk with a new OS disk. Note the model number of the new disk and ensure that it matches with the older one.

To replace the disk, the HPE representative completes the following steps:

  1. Check the disk model number from the iLO remote console.
  2. Identify the corresponding location of the OS disks in the appliance. In this example, Box6 - Bay 1 and Bay 2.
  3. Refer to the HPE procedure to replace the disk.
  4. In iLO, after the OS disk is replaced, Health for the OS disk is set to OK but the Health of the Volume of the RAID 1 is set to Warning till the rebuild completes.
Completing the post-replacement tasks (performed by Veritas TSE)

After the hardware vendor notifies you that the hardware component is replaced, verify that the issue is resolved.

To verify that the issue is resolved, Veritas TSE completes the following steps:

  1. Wait till the RAID controller rebuilds the new OS disk. This operation takes approximately two hours. To check the rebuild progress, run the following command after elevating to root access:
    nbfs3.1> support elevate
#    ssacli ctrl all show config
HPE Smart Array P816i-a SR Gen10 in Slot 0 (Embedded)  (sn: PWXLA0BRHDW07G)
   Internal Drive Cage at Port 1I, Box 2, OK
   Internal Drive Cage at Port 2I, Box 3, OK
   Internal Drive Cage at Port 3I, Box 6, OK
   Internal Drive Cage at Port 4I, Box 7, OK
   Port Name: 1I (Mixed)
   Port Name: 2I (Mixed)
   Port Name: 3I (Mixed)
   Port Name: 4I (Mixed)
   Array A (Solid State SATA, Unused Space: 0  MB)
      logicaldrive 1 (1.75 TB, RAID 1, Recovering, 4.13% complete)
      physicaldrive 3I:6:1 (port 3I:box 6:bay 1, SATA SSD, 1.9 TB, Rebuilding)
      physicaldrive 3I:6:2 (port 3I:box 6:bay 2, SATA SSD, 1.9 TB, OK)
  2. After the rebuild completes successfully, verify that all the AutoSupport alerts are resolved and the node state shows healthy in the NetBackup Flex Scale UI. To verify, navigate to Monitor > Infrastructure > Nodes.
  3. In iLO, verify that the Health of the Volume for the RAID 1 is set to OK.