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Veritas NetBackup™ Flex Scale Administrator's Guide
Last Published:
2024-04-01
Product(s):
Appliances (3.1)
Platform: NetBackup Flex Scale OS
- Product overview
- Viewing information about the NetBackup Flex Scale cluster environment
- NetBackup Flex Scale infrastructure management
- User management
- Considerations for managing NetBackup Flex Scale users
- Adding users
- Changing user password
- Removing users
- Modifying user roles
- Considerations for configuring AD/LDAP
- Configuring AD server for Universal shares and Instant Access
- Configuring AD/LDAP servers for NetBackup services
- Configuring additional AD/LDAP servers for managing NetBackup services/Universal Shares/Instant Access
- Configuring AD/LDAP servers on clusters deployed with only media servers
- Directory services and certificate management
- Region settings management
- About NetBackup Flex Scale storage
- About Universal Shares
- Cloud bucket support for NetBackup Flex Scale
- Node and disk management
- NetBackup Flex Scale network cabling
- Adding a node to the cluster using the NetBackup Flex Scale web interface
- Adding a node using the REST APIs
- Replacing a node in a cluster
- Starting and stopping nodes
- Rebooting a node
- Adding an excluded node to the cluster
- Replacing a disk
- Adding an excluded disk to the cluster
- Viewing the disk sync status
- Viewing disk details
- Viewing node details
- Switching management console to another cluster node
- License management
- Stopping NetBackup service containers
- Starting NetBackup service containers
- Managing hardware vendor packages
- User management
- NetBackup Flex Scale network management
- About network management
- Modifying DNS settings
- About bonding Ethernet interfaces
- Bonding operations
- Configuring NetBackup Flex Scale in a non-DNS environment
- Data network configurations
- Choosing the correct input method for data network configuration
- Network configuration on plain device (eth5)
- Network configuration on VLAN (eth5)
- Network configuration on bonded interfaces (bond0 on eth5 and eth7)
- VLAN on bond of eth5 and eth7 (bond0)
- Network configuration on management interface (eth1)
- Network configurations for adding a partial data network
- Support for multiple VLAN when disaster recovery is configured
- Configuring static routes on a NetBackup Flex Scale cluster
- NetBackup Flex Scale infrastructure monitoring
- Resiliency in NetBackup Flex Scale
- EMS server configuration
- Site-based disaster recovery in NetBackup Flex Scale
- About site-based disaster recovery in NetBackup Flex Scale
- Configuring disaster recovery using GUI
- Clearing the host cache
- Automated NetBackup SLP management
- DNS key management
- Managing disaster recovery using GUI
- Performing disaster recovery using RESTful APIs
- Active-Active disaster recovery configuration
- NetBackup optimized duplication using Storage Lifecycle Policies
- NetBackup Flex Scale security
- STIG overview for NetBackup Flex Scale
- FIPS overview for NetBackup Flex Scale
- Managing the login banner
- Changing the password policy
- Support for immutability in NetBackup Flex Scale
- Authenticating users using digital certificates or smart cards
- About system certificates on NetBackup Flex Scale
- Deploying external certificates on NetBackup Flex Scale
- Troubleshooting
- Services management
- Audit logs
- Collecting logs for cluster nodes
- Troubleshooting NetBackup Flex Scale issues
- If cluster configuration fails (for example because an IP address that was already in use is specified) and you try to reconfigure the cluster, the UI displays an error but the configuration process continues to run
- Validation error while adding VMware credentials to NetBackup
- NetBackup Web UI incorrectly displays some NetBackup Flex Scale processes as failed
- Unable to create BMR Shared Resource Tree (SRT) on NetBackup Flex Scale Appliance
- NetBackup configuration files are not persistent across operations that require restarting the system
- Appendix A. Maintenance procedures for HPE servers
- Replacement procedure for a chassis fan
- Replacement procedure for power supply
- Replacement procedure for a single OS disk
- Replacement procedure for both OS disks on the management console node
- Replacement procedure for both OS disks on a non- management console node
- Replacement procedure for NVMe disks (SSDs)
- Replacement procedure for RAID controller
- Replacement procedure for an Integrated Lights-Out (iLO) port
- Replacement procedure for quad-port NIC
- Procedure for memory expansion (DIMMs)
- Replacement procedure for memory (DIMMs)
- Replacement procedure for Mellanox port
- Appendix B. Configuring NetBackup optimized duplication
- Appendix C. Disaster recovery terminologies
- Appendix D. Configuring Auto Image Replication
Replacement procedure for memory (DIMMs)
This topic describes the process for replacing DIMMs that are faulty.
Identifying DIMM failure (performed by the CHS team)
Email alerts are generated for DIMM failures if SMTP is configured for AutoSupport. The alert includes the CPU and the slot the DIMM is missing or faulty.
The HPE Integrated Lights-Out (iLO) remote console shows the missing DIMM slots:
Replacing the DIMMs (performed by Veritas TSE)
To replace the DIMMs, complete the following steps:
- Sign in to the NetBackup Flex Scale infrastructure management UI and navigate to Monitor > Infrastructure > Nodes.
- On the node where the failure occurred, click the Actions menu (vertical ellipsis) from the right side of the row in the UI and click Shutdown node.
- Confirm that the node is shut down successfully. In the UI, you can view the notification at the top of the page.
In the iLO remote console, wait until the system shows the System halted message:
- Shut down the node. Press the Power button on the front panel of the server or from the iLO remote console use the Server Power > Press and Holdoption.
- Replace the DIMM.
Completing the post-replacement tasks (performed by Veritas TSE)
After the hardware component is replaced, verify that the issue is resolved.
To verify that the issue is resolved, complete the following steps:
- Power on the server and wait till the node joins the cluster.
- Check the node state. Navigate to Monitor > Infrastructure > Nodes.
- Click Dashboard and check the status of the services.
- Verify that the replaced DIMMs show Good, in use status in the iLO remote console.