Veritas Access Appliance Upgrade Guide

Last Published:
Product(s): Appliances (8.0)
Platform: Access Appliance OS,Veritas 3340,Veritas 3350

Running preupgrade checks manually

Before upgrading to version 8.0, perform the following steps to check the status of the appliance and to ensure that the appliance is ready for an upgrade:

  1. Open an SSH session and log on to the appliance node as an administrator using the Access Appliance Shell menu.

    The Main_Menu view is displayed.

  2. Check the appliance version and the Access software verison to ensure the upgrade path is supported:

    Main_Menu > Appliance > Status

  3. Verify the health of the hardware components of the appliance node:

    Main_Menu > Support > Test Hardware

    Ensure that the test completes with the Node does not have any errors message.

  4. Verify the status of components such as the Access service, the S3 service, and the installed RPM packages:

    Main_Menu > Support > Test Software

    Ensure that the test completes with PASS status.

  5. Check all open sessions and terminate all sessions except the upgrade session:

    Main_Menu > Monitor > Who

  6. Verify that no USB drive or other bootable devices are attached to appliance.
  7. Ensure that the password for the maintenance account and any appliance administrator users does not expire within seven days. If the password expires for any of these users, change the password before you start the upgrade.
  8. Ensure that the default password is not used for the maintenance account and the administrator and sysadmin users. If the default password is used for any of the users, change the password before you start the upgrade.
  9. Ensure that an NTP server is configured for the cluster.
  10. Disable the objectaccess server if a bucket is not created:

    From the Access command-line interface, run the Objectaccess>server disable command.

  11. Ensure there is sufficient space on the system root volume to perform the upgrade. To check if there is sufficient space:

    • Log in to Appliance shell menu and go to Main_Menu > Support > Maintenance, and enter the password to switch to the maintenance user.

    • Run the df -m --output=avail /root command.

      • If you are at version 7.4.2 or 7.4.2 MR release, the output number should be greater than 120832.

      • If you are at version 7.4.3 or 7.4.3 MR release, the output number should be greater than 6144.

      If the available space left on the root volume is insufficient, contact Veritas Support to free up some space to meet the requirement.