Veritas Access Appliance Upgrade Guide

To install the downloaded software release update, complete the following steps:

1. Connect to the Intelligent Platform Management Interface (IPMI) console of the node where you downloaded the software update package.

   Note:

   Veritas recommends that you log in using the Access Appliance shell menu from the IPMI console instead of an SSH session. The IPMI console is also known as the Veritas Remote Management Console. For details about how to access and use the Veritas Remote Management Console, refer to the Veritas Access Appliance Initial Configuration and Administration Guide.

2. Log in to the Access Appliance shell menu.
3. To install the software release update, run the following command:

   Main_Menu > Manage > Software > Install update_name

   where update_name is the name of the software release update that you want to install.

   A summary of the upgrade changes is displayed and you are prompted for confirmation. Review the details and type yes to continue.

4. When the following message is displayed and you are promoted for confirmation, type yes to continue:

   This software update requires a reboot of the appliance after the 
   installation process completes. Do you want to continue? (yes/no)

5. If your system is at 7.4.3.200 or a later version, the following message is displayed where you can specify if you want to perform a rolling upgrade or a full upgrade:

   You can upgrade the cluster by performing a rolling upgrade or a full upgrade. In a rolling upgrade, each node in the cluster is upgraded successively and restarted without shutting down the cluster. In a full upgrade, both the nodes in the cluster are upgraded and restarted simultaneously.
   Enter the upgrade method to use when installing the software update [rolling, full](rolling)

6. To check the upgrade status, run the following command:

   Main_Menu > Manage > Software > UpgradeStatus

   The details about the completed tasks and the completion status are displayed.

   Note:

   If you are upgrading from 7.4.2.x, it is recommended to check the upgrade status from the driver node before restarting as the upgrade status is not synced between the nodes. After restarting run the system software upgrade-status command to check the upgrade status.

   If the upgrade fails at any point in time, error messages and the details about possible solutions are displayed and a rollback operation is initiated automatically.

   After the rollback is completed successfully, the Completed the rollback successfully message is displayed.

   If the software update is installed successfully, the following message is displayed:

   Upgrade completed successfully.

   The following example shows the displayed details:

   [access-8.0] nbapp914 > system software upgrade-status
   
   The target version is: 8.0
   Current upgrade status: COMPLETED. The upgrade is 100% completed.
   Latest operations:
    -[2022-03-06 06:48:45] [INFO] V-409-777-30006: Upgrading the Veritas Data Deduplication packages...
    -[2022-03-06 07:23:36] [INFO] Running selftest.
    -[2022-03-06 07:25:43] [INFO] V-409-777-1517: Upgrade completed successfully.

   To ensure that the appliance was upgraded successfully, run the show appliance status command and verify the Access version and the appliance version.

7. After upgrading the appliance, if the Access GUI becomes unresponsive complete the following steps:

   • Determine the node that hosts the ManagementConsole service by using the following commands:

     [access-8.0] nbapp914 >support elevate
     <!-- Maintenance Mode --!>
     maintenance's password:
     nbapp914>hagrp -state ManagementConsole

   • In an elevated maintenance prompt from the determined node, run the following command:

     # /opt/VRTSnas/pysnas/bin/isaconfig