Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (4.2, 4.1, 4.0)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      Flex Appliance terminology
    3.  
      About the Flex Appliance documentation
  2. Release notes
    1.  
      Flex Appliance 4.0 new features, enhancements, and changes
    2.  
      Flex Appliance 4.1 new features, enhancements, and changes
    3.  
      Flex Appliance 4.2 new features, enhancements, and changes
    4.  
      Supported update paths to this release
    5.  
      Operational notes
    6.  
      Flex Appliance 4.0 release content
    7.  
      Flex Appliance 4.1 release content
    8.  
      Flex Appliance 4.2 release content
  3. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Setting the date and time for appliance nodes
    7.  
      Common tasks in Flex Appliance
  4. Managing network settings for instances
    1.  
      Creating a network bond
    2.  
      Editing a network bond
    3.  
      Deleting a network bond
    4.  
      Configuring or editing a network interface
    5. Managing the appliance Fibre Channel ports
      1.  
        Viewing the devices that are connected to the Fibre Channel ports
  5. Managing users
    1.  
      Overview of the Flex Appliance default users
    2. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting a remote user domain to the Flex Appliance Console
      6.  
        Editing a remote user domain in the Flex Appliance Console
      7.  
        Importing a remote user or user group to the Flex Appliance Console
      8.  
        Managing single sign-on (SSO)
      9.  
        Managing identity providers (IDPs)
      10.  
        Importing a single sign-on user or user group to the Flex Appliance Console
      11.  
        Managing user authentication with smart cards or digital certificates
      12.  
        Changing a local user password in the Flex Appliance Console
      13.  
        Expiring local user passwords in the Flex Appliance Console
      14.  
        Unlocking a user account in the Flex Appliance Console
      15.  
        Removing users from the Flex Appliance Console
    3.  
      Changing the password policy
    4.  
      Changing the hostadmin user password in the Flex Appliance Shell
    5.  
      Changing the sysadmin user password in the Veritas Remote Management Interface
    6. Managing multifactor authentication
      1.  
        Configuring or reconfiguring multifactor authentication
      2.  
        Enforcing multifactor authentication
      3.  
        Resetting multifactor authentication
      4.  
        Disabling multifactor authentication
  6. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing files from the repository
    2.  
      Creating application instances
    3.  
      Managing application instances from Flex Appliance and NetBackup
    4. Managing application instances from Flex Appliance
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3.  
        Assigning Fibre Channel ports to an instance
      4.  
        Unassigning Fibre Channel ports from an instance
      5. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
        4.  
          Updating an application add-on to a newer revision
      6.  
        Viewing instance performance metrics
      7.  
        Clearing a configuration error status on an application instance
      8.  
        Deleting an application instance
    5. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    6.  
      Updating an application instance to a newer revision
    7. About Flex Appliance updates
      1.  
        Updating Flex Appliance
      2.  
        Updating the firmware
  7. Remote replication
    1.  
      About remote replication
    2.  
      Pairing appliances for remote replication
    3.  
      Creating a replica
    4. Managing remote replication
      1.  
        Remote replication best practices
      2.  
        Monitoring remote replication
      3.  
        Editing the replication network
      4.  
        Repairing a lost connection between paired appliances
      5.  
        Pausing and resuming replication
      6.  
        Resolving discrepancies between an active and a replica instance
      7.  
        Changing the replication role of an instance
      8.  
        Unlinking active and replica instances
      9.  
        Forgetting a paired appliance
  8. Appliance security
    1.  
      Security overview
    2. About lockdown mode
      1.  
        Changing the lockdown mode
    3.  
      Using a sign-in banner
    4.  
      Using an external certificate
    5. Using network access control
      1.  
        Changing the SSH port
  9. Monitoring the appliance
    1.  
      Registering an appliance
    2. Configuring alerts
      1. About AutoSupport and Call Home
        1.  
          Configuring Call Home
      2.  
        Configuring email alerts
      3.  
        Configuring SNMP alerts
      4.  
        Setting the threshold values for disk usage alerts
    3.  
      Monitoring the appliance from the System Health Insights portal
    4. Viewing the hardware status
      1.  
        Viewing node information
      2.  
        Viewing storage shelf information on a Veritas 53xx Appliance
      3.  
        Viewing storage shelf information on a Veritas 52xx Appliance
    5.  
      Viewing hardware faults
    6.  
      Viewing system data
    7.  
      Clearing the hardware status
    8.  
      Forwarding logs
    9.  
      Providing access for external monitoring
    10.  
      Revoking access for external monitoring
  10. Reconfiguring the appliance
    1.  
      Reconfiguring the appliance network
    2.  
      Changing DNS or Hosts file settings
    3.  
      Shutting down the appliance
    4.  
      Performing a factory reset
    5.  
      Performing a reimage
    6.  
      Recovering storage data after a factory reset or a reimage
    7.  
      Performing a storage reset
    8.  
      Removing a node
    9.  
      Viewing or resetting the storage shelf order on a Veritas 52xx Appliance
  11. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Unlocking access in lockdown mode
    3.  
      Gathering logs

Resetting multifactor authentication

If a user with multifactor authentication changes or loses access to their mobile device and cannot sign in, use one of the following procedures to reset multifactor authentication for that user. After a reset, the user is forced to reconfigure multifactor authentication the next time that they sign in.

Resetting multifactor authentication for a Flex Appliance Console user

To reset multifactor authentication for a Flex Appliance Console user

  1. Sign in to the Flex Appliance Console as a security administrator and navigate to the User management page.
  2. Click the Actions menu to the right of the user that you need to reset and click Reset multifactor authentication.
Resetting multifactor authentication for the hostadmin user in the Flex Appliance Shell

If multifactor authentication for the hostadmin user is configured on more than one mobile device, you may not need to reset multifactor authentication if you lose access. Instead, ask someone who still has access to share the QR code or the key and use them to add the account back to your authenticator app.

The other user can view the QR code and the key with the following command in the Flex Appliance Shell:

show user mfa key

If no other devices have access, use the following procedure to reset multifactor authentication for the hostadmin user.

To reset multifactor authentication for the hostadmin user in the Flex Appliance Shell

  1. Sign in to the Flex Appliance Console as a security administrator.
  2. Click the Help and support icon in the top-right corner of the page. Under Reset multifactor authentication, click the hostadmin user for the node that you need to reset.