Veritas Flex Appliance Getting Started and Administration Guide
- Product overview
- Release notes
- Flex Appliance 4.0 new features, enhancements, and changes
- Flex Appliance 4.1 new features, enhancements, and changes
- Flex Appliance 4.2 new features, enhancements, and changes
- Supported update paths to this release
- Operational notes
- Flex Appliance 4.0 release content
- Flex Appliance 4.1 release content
- Flex Appliance 4.2 release content
- Getting started
- Managing network settings for instances
- Managing users
- Overview of the Flex Appliance default users
- Managing Flex Appliance Console users and tenants
- Adding a tenant
- Editing a tenant
- Removing a tenant
- Adding a local user to the Flex Appliance Console
- Connecting a remote user domain to the Flex Appliance Console
- Editing a remote user domain in the Flex Appliance Console
- Importing a remote user or user group to the Flex Appliance Console
- Managing single sign-on (SSO)
- Managing identity providers (IDPs)
- Importing a single sign-on user or user group to the Flex Appliance Console
- Managing user authentication with smart cards or digital certificates
- Changing a local user password in the Flex Appliance Console
- Expiring local user passwords in the Flex Appliance Console
- Unlocking a user account in the Flex Appliance Console
- Removing users from the Flex Appliance Console
- Changing the password policy
- Changing the hostadmin user password in the Flex Appliance Shell
- Changing the sysadmin user password in the Veritas Remote Management Interface
- Managing multifactor authentication
- Using Flex Appliance
- Managing the repository
- Creating application instances
- Managing application instances from Flex Appliance and NetBackup
- Managing application instances from Flex Appliance
- Resizing instance storage
- Editing instance network settings
- Assigning Fibre Channel ports to an instance
- Unassigning Fibre Channel ports from an instance
- Managing application add-ons on instances
- Viewing instance performance metrics
- Clearing a configuration error status on an application instance
- Deleting an application instance
- Upgrading application instances
- Updating an application instance to a newer revision
- About Flex Appliance updates
- Remote replication
- About remote replication
- Pairing appliances for remote replication
- Creating a replica
- Managing remote replication
- Remote replication best practices
- Monitoring remote replication
- Editing the replication network
- Repairing a lost connection between paired appliances
- Pausing and resuming replication
- Resolving discrepancies between an active and a replica instance
- Changing the replication role of an instance
- Unlinking active and replica instances
- Forgetting a paired appliance
- Appliance security
- Monitoring the appliance
- Registering an appliance
- Configuring alerts
- Monitoring the appliance from the System Health Insights portal
- Viewing the hardware status
- Viewing hardware faults
- Viewing system data
- Clearing the hardware status
- Forwarding logs
- Providing access for external monitoring
- Revoking access for external monitoring
- Reconfiguring the appliance
- Reconfiguring the appliance network
- Changing DNS or Hosts file settings
- Shutting down the appliance
- Performing a factory reset
- Performing a reimage
- Recovering storage data after a factory reset or a reimage
- Performing a storage reset
- Removing a node
- Viewing or resetting the storage shelf order on a Veritas 52xx Appliance
- Troubleshooting guidelines
Recovering storage data after a factory reset or a reimage
If you performed a factory reset or a reimage and want to keep the existing storage data, use the following procedure to recover the appliance.
Note:
If you have a multi-node appliance, you only need to use this procedure if you performed a factory reset or a reimage on both nodes. If you only reset or reimaged one of the nodes, add that node back to the appliance. See Adding a node.
To recover the appliance
- Make sure that no new storage has been attached to the appliance that was not added to the appliance before the factory reset or the reimage.
- Log in to the Flex Appliance Shell. If you have a multi-node appliance and performed a factory reset on both nodes, log in to the node that you did not remove from the appliance. If you reimaged both nodes, select one of the nodes to perform this procedure on and log in to that node.
- Run the following command to reconfigure the network:
setup configure-network
Follow the prompts to enter the host network information.
Note:
Make sure that you enter the same settings that were configured before the factory reset or the reimage.
- Run the following command:
system appliance-recover
Warning:
If you have a multi-node appliance, do not run the system appliance-recover command from both nodes.
- Follow the prompts to recover the appliance.
Note:
If the recovery fails, you must restart the node before you retry the recovery.
- If you have a Veritas 5150 Appliance or a Veritas 52xx Appliance, add the applications that you have instances of and the add-ons that are installed on them to the repository before you start the instances. See Adding files to the repository.
- If you have a multi-node appliance, add the node that you did not recover back to the recovered appliance. See Adding a node.
- If your appliance previously had security patches installed, reinstall them. See Updating Flex Appliance.
Note:
If the Flex Appliance Console was open before the appliance reset and recovery, open a new session after appliance recovery.
If any of the following features were previously configured on the appliance, note that the settings cannot be saved during a recovery. Make sure that you reconfigure them after the recovery.
Call Home
Email alerts
API access tokens
Note:
The previous tokens still appear after the recovery, but they are shown as Inactive. Delete all inactive tokens and generate new ones.
The appliance metadata for single sign-on (SSO)
After a recovery, the appliance metadata file changes. Copy or download the new file and upload it to your identity provider (IDP).
See Adding an IDP.
Multifactor authentication for the shell
If multifactor authentication was previously configured, you are forced to reconfigure it the next time you log in to the shell.
Remote replication with self-signed certificates
If you have paired appliances that use self-signed certificates for communication, you must repair the connection after a recovery.