Veritas InfoScale 7.3.1 Release Notes - Windows
- Release notes for Veritas InfoScale
- Limitations
- Deployment limitations
- Cluster management limitations
- Storage management limitations
- Multi-pathing limitations
- Replication limitations
- Solution configuration limitations
- Internationalization and localization limitations
- Interoperability limitations
- Known issues
- Deployment issues
- Cluster management issues
- Cluster Server (VCS) issues
- Cluster Manager (Java Console) issues
- Global service group issues
- VMware virtual environment-related issues
- Cluster Server (VCS) issues
- Storage management issues
- Storage Foundation
- VEA console issues
- Snapshot and restore issues
- Snapshot scheduling issues
- Storage Foundation
- Multi-pathing issues
- Replication issues
- Solution configuration issues
- Disaster recovery (DR) configuration issues
- Fire drill (FD) configuration issues
- Quick recovery (QR) configuration issues
- Internationalization and localization issues
- Interoperability issues
- Miscellaneous issues
- Fibre Channel adapter issues
- Deployment issues
Time-out errors may occur in Volume Shadow Copy Service (VSS) writers and result in snapshots that are not VSS compliant
In some circumstances, you may receive VSS errors showing that the volume shadow copy freeze timed out. As a result the snapshots that were created are not VSS compliant and the snapshot XML file used by the VSS-based wizards and vxsnap commands is not generated. Therefore, you cannot use any of the vxsnap commands or VSS-based wizards to restore or to reattach the snapshot. If the snapshot volumes have been scheduled for automatic updates with the Quick Recovery Configuration Wizard or VSS Snapshot Scheduler Wizard, the updates cannot occur. (633219)
For a detailed description of the problem, see:
http://support.microsoft.com/kb/915331
Workaround: If a snapshot fails with this error, you can use volume-based commands to manually snapback individual snapshot volumes. You can use the vxassist snapback command or the Snap Back command from the Volumes node in the Veritas Enterprise Administrator console. Once the volumes are reattached and resynchronization is complete, you can create a new snapshot manually or scheduled snapshots can resume.
In addition, Microsoft supplies a hotfix that you can install to resolve this issue. For additional information, see Microsoft Knowledge Base 915331:
The backup process may fail and a time-out error may occur in Volume Shadow Copy Service writers
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B915331