Veritas NetBackup™ 52xx Appliance Initial Configuration Guide

Last Published:
Product(s): Appliances (3.0)
Platform: 5220,5230,5240

About appliance configuration guidelines

Use the following configuration guidelines when you deploy new appliances:

Table: Appliance configuration guidelines



Connectivity during initial configuration

When you perform the appliance initial configuration, Veritas recommends that you take precautions to avoid loss of connectivity. Any loss of connectivity during initial configuration results in failure.

The computer that you use to configure the appliance should be set up to avoid the following events:

  • Conditions that cause the computer to go to sleep

  • Conditions that cause the computer to shut down or to lose power

  • Conditions that cause the computer to lose its network connection

NetBackup Appliance Web Console access

Starting with NetBackup appliance software version, the NetBackup Appliance Web Console is accessible only over HTTPS on the default port 443. Port 80 over HTTP has been disabled.

The exception to this change is in NetBackup appliance software version 2.6.1. With that version, the NetBackup Appliance Web Console is accessible only over HTTPS on the default port 80.

Required names and addresses

Before the configuration, gather the following information:

  • Network IP addresses, netmask, and gateway IP addresses for the appliance

  • Network names for all appliances

  • DNS or host information

    If DNS is used, make sure that the network names of all appliances and the master server are DNS resolvable (FQHN and short name).

    If DNS is not used, make sure that you enter the proper host entries for the appliance during the initial configuration.


    The Domain Name Suffix is appended to the host name and cannot be changed after the initial configuration is completed. If you need to change the suffix or move the appliance to a different domain at a later time, you must perform a factory reset first, and then perform the initial configuration again.

  • Password for appliance access

    The default password for appliance access is P@ssw0rd.

  • Names for NetBackup storage units

    The Storage Name fields appear when you configure the appliance role. You can change the default names or leave them.

    The default values that appear in the NetBackup Administration Console for the storage units and disk pools are as follows:

    • For the AdvancedDisk:

      Default storage unit name: stu_adv_<hostname>

      Default disk pool name: dp_adv_<hostname>

    • For the NetBackup Deduplication:

      Default storage unit name: stu_disk_<hostname>

      Default disk pool name: dp_disk_<hostname>


The short host name of the appliance appears as the default storage unit name and the disk pool name.

Default user name and password

New NetBackup appliances are shipped with the following default log-in credentials:

  • User name: admin

  • Password: P@ssw0rd


When you perform the initial configuration, you are not required to change the default password. However, to increase the security of your environment you should change the password periodically. Make sure to keep a record of the current password in a secure location.

Default Maintenance user password

The appliance comes configured with a known default password for the Maintenance user account. You should change this password either before or immediately after the initial configuration to prevent unauthorized access to the appliance maintenance mode. Note that you must provide the Maintenance user password to Veritas Technical Support in the event that the appliance requires troubleshooting services.

Each initial configuration procedure includes a step that describes how to change the default Maintenance user password.

Firewall port usage

Make sure that the following ports are open on any firewall that exists between a master server and a media server:

  • 13724 (vnetd)

  • 13720 (bprd)

  • 1556 (PBX)

For more information about firewall ports for NetBackup and the NetBackup appliance, see the following tech note on the Veritas Support website:

Media server role

Before you configure a NetBackup appliance as a media server, the master server that you plan to use with it must be updated with the new appliance media server name. Whether the master server is a NetBackup appliance or a traditional NetBackup master server, the name of the new appliance media server must be added to the Additional Servers list on the master server.

Adding the new appliance media server name to the master server before the new appliance is configured provides the following benefits when performing the initial configuration on the new appliance:

  • Provides the appropriate network communication that allows the media server to become part of the NetBackup domain.

  • Allows the media server to create the storage server and the disk pool entries.

See Configuring a master server to communicate with an appliance media server.

Disk storage option licenses

The appliance comes with a not for resale (NFR) license key that expires after a specific period of time. The appliance does not provide a warning message that this license key is about to expire. Therefore, Veritas recommends that you change this key to a permanent key after you install and configure the appliance. See the NetBackup Appliance Administrator's Guide for information and instructions on how to view and change a license key.

Replace the NFR keys with permanent keys before they expire.

NetBackup version compatibility

NetBackup appliance release 3.0 includes NetBackup version 8.0.

If you plan to configure this appliance as a media server, use the following guidelines for the associated master server and clients:

  • Appliance master server

    The appliance master server that you plan to use with this appliance media server must use appliance software version 3.0 or later. If the appliance master server currently uses appliance software version 2.7.3 or earlier, it must be upgraded to version 3.0 before you configure this appliance.

  • Traditional NetBackup master server

    To use an appliance media server with a traditional NetBackup master server, the master server must use NetBackup version 8.0 or later. If the NetBackup master server currently uses NetBackup version 7.7.3 or earlier, it must first be upgraded to version 8.0 before you configure this appliance.

  • Clients and client add-ons

    NetBackup clients must use the same or an earlier software version as the appliance. Clients cannot run at a later version than the appliance. For example, a client with NetBackup version 2.7.1 can only be used with an appliance server with version 2.7.1 or later. Client add-ons must also be the same version as the client version.