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Exception of FIPS 140-2 compliant software encryption can occur

Article: 100066546
Last Published: 2024-12-27
Ratings: 0 0
Product(s): Backup Exec

Problem

An Exception of FIPS 140-2 compliant software encryption can occur with Backup Exec 23 or 24 when backing up remote servers.

 

Error Message

WARNING: FIPS 140-2 compliant software encryption is enabled, but is not supported for the backup of this resource.  Standard software encryption will be used instead.

 

Cause

A registry for FIPS 140-2 compliant software encryption is missing on the remote servers.

 

Solution

This issue is resolved with Backup Exec 24.0 Hotfix 651544

 

Workaround:

1. On the remote servers, create the following registry and set data to 1

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\Backup Exec For Windows\Backup Exec\Engine\Encryption

Value: Use FIPS mode

Type: DWORD

Data: 1

2. On the remote servers, restart Backup Exec Remote Agent for Windows service

 

 

Related Downloads

References

Etrack : 4162337

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