备份Vmware虚拟机失败显示报错信息“ 0xe0009578 - Unable to copy the virtual machine disk using the VMware VixDiskLib.”

Problem

备份Vmware虚拟机失败显示报错信息“ 0xe0009578 - Unable to copy the virtual machine disk using the VMware VixDiskLib.”

Error Message

备份作业日志的报错信息如下：

SGMon日志显示错误信息如下：

BEREMOTE: [03/17/22 11:28:10] [14324]    [fsys\shared]        - VDDK-Log: VixDiskLib: Detected DiskLib error 2338 (NBD_ERR_NETWORK_CONNECT).
BEREMOTE: [03/17/22 11:28:10] [14324]    [fsys\shared]        - VDDK-Log: VixDiskLib: VixDiskLib_Read: Read 2048 sectors at 46406901 failed. Error 14009 (The server refused connection) (DiskLib error 2338: NBD_ERR_NETWORK_CONNECT) at 6756.
BEREMOTE: [03/17/22 11:28:10] [14324]    [fsys\shared]        - Error calling the vixdiskLib api: VixDiskLib_Read Error='0x00014009' , The server refused connection
BEREMOTE: [03/17/22 11:28:10] [12024]    [fsys\shared]        - vddkWrapper::ReadDiskExtents() Could not read the disk. start Sector: '46406901', Num of sectors: '2048' Error Text: 'The server refused connection' Error: '14009'

Cause

Vmware的VDDK的6.7及其前两个版本存在问题。

Solution

参考下面的链接，更新VMware的 VDDK到 6.7 Update 3 ，可以修复此问题。

https://kb.vmware.com/s/article/71046