Backup of UNC path on Datadomain fails Status 71

Backup of UNC path on Datadomain fails Status 71

Article: 100046325
Last Published: 2019-09-20
Ratings: 0 0
Product(s): NetBackup

Problem

During a backup of network share using a UNC path and the data is hosted from a DataDomain with Verion 6.1.2.30, the backups fail with Status 71

Error Message

(71) none of the files in the file list exist

Cause

A change in the CIFS componeents of the DataDomain Operating system version 6.1.2.30 

Solution

Change the NetBackup Policy Include List entry to match the exact case of the UNC backup path hosted on the Data Domain.
 

For example:

Data domain Share path = \\datad01\SQL\Backup

NetBackup Include List = \\datad01\SQL\backup ( Note the lower case 'b' does not match the exact case of the path)

** The entry does not exactly match and returns a Status 71.

 

Changing the Include List entry to match exactly will resolve the issue.

Example: \\datad01\SQL\Backup  ( Note that the 'B' in Backup now matches ).

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