Backups to RDX1000 fails with an error "EC8F17E5: Your recovery point location of X:\ is running out of space. Please run the cleanup recovery points task to free up some space"

Article: 100039669
Last Published: 2023-02-22
Ratings: 0 0
Product(s): System Recovery

Problem

RDX1000 cartridge is getting auto ejected once the drive is full when running a backup. Backups to RDX1000 fails with an error:

EC8F17E5: Your recovery point location of X:\ is running out of space.Please run the cleanup recovery points task to free up some space.

Error Message

EC8F17E5: Your recovery point location of X:\ is running out of space. Please run the cleanup recovery points task to free up some space.

Cause

Auto eject of RDX1000 cartridge when it's full is the default functionality of Veritas System Recovery.

Solution

Map the RDX1000 as a network drive and set that as the backup destination . This way RDX cartridges will not be auto ejected once the drive is full since the entire RDX1000 (including all the cartridges) will be considered as one mapped drive by Windows.

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