Contact Us (Enterprise Vault.cloud)

Contact Us (Enterprise Vault.cloud)

Article: 100038431
Last Published: 2019-10-28
Ratings: 83 194
Product(s): Enterprise Vault.cloud

Description

The Veritas Enterprise Vault.cloud team is available using the phone (listed below) or by logging into our Support site and choosing Support Cases.

If any software download is needed for any Veritas product, an account that is authorized for downloads must be used.  If such account must be created, follow these steps:

  1. Access the Support Site through the link above.
  2. Click on the Download Center icon.
  3. Click on the Sign On icon in the upper right area of the page to expand a login dialog box.
  4. Click on the link in the line " Don’t have an account? Create One. ".
  5. Follow the on-screen instructions to create an account.

Support Hours Active: 24 hours a day, 365 days a year

Billing Hours Active: 24/5 days a week
 

Phone Contacts
Region/Country Telephone number Instructions
Americas +1 800 374 1936 Option 1 for Support
Option 2 for Billing
Europe +44 207 365 2886 Option 1 for Support
Option 2 for Billing
Asia Pacific

+ 65 6206 6028

Option 1 for Support
Option 2 for Billing
Australia 1 800 265 637 Option 1 for Support
Option 2 for Billing
Japan 0120 993312 Option 1 for Support
Option 2 for Billing
Singapore 800 120 6750 Option 1 for Support
Option 2 for Billing
United Kingdom 0 800 279 9809 Option 1 for Support
Option 2 for Billing

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