Description
The Veritas Enterprise Vault.cloud team is available using the phone (listed below) or by logging into our Support site and choosing Support Cases.
If any software download is needed for any Veritas product, an account that is authorized for downloads must be used. If such account must be created, follow these steps:
- Access the Support Site through the link above.
- Click on the Download Center icon.
- Click on the Sign On icon in the upper right area of the page to expand a login dialog box.
- Click on the link in the line " Don’t have an account? Create One. ".
- Follow the on-screen instructions to create an account.
Support Hours Active: 24 hours a day, 365 days a year
Billing Hours Active: 24/5 days a week
| Phone Contacts | ||
| Region/Country | Telephone number | Instructions |
| Americas | +1 800 374 1936 | Option 1 for Support Option 2 for Billing |
| Europe | +44 207 365 2886 | Option 1 for Support Option 2 for Billing |
| Asia Pacific | + 65 6206 6028 |
Option 1 for Support Option 2 for Billing |
| Australia | 1 800 265 637 | Option 1 for Support Option 2 for Billing |
| Japan | 0120 993312 | Option 1 for Support Option 2 for Billing |
| Singapore | 800 120 6750 | Option 1 for Support Option 2 for Billing |
| United Kingdom | 0 800 279 9809 | Option 1 for Support Option 2 for Billing |
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.