Multibyte characters get garbled in the Exclude list in NetBackup Java Administration Console.

Problem

By default, the Java administrator console for Windows is not able to manage multibyte characters correctly in
Client host properties - > Windows Client - >Exclude list or Path of Lotus Notes.
This is not only a surface issue but also it’s reflected to the registry keys as it’s garbled.
 

Solution

To avoid the issue, modify setconf.bat file to launch Java GUI with UTF8 encoding.

Steps:
 
1)   Edit  C:\Program Files\Veritas\\Java\setconf.bat
 
2)   Change NBJAVA_FILE_ENCODING setting as follows.

     Before:
         REM SET NBJAVA_FILE_ENCODING=
     After:
          SET NBJAVA_FILE_ENCODING=UTF8
 
3)   Restart Java Administration Console

Note:
It’s impossible that two language locales coexist in one instance.
If NetBackup Japanese language pack is installed, and launches Java GUI with UTF8, a part of messages of Activity monitor would be garbled.