Unable to browse backups in Backup Archive and Restore of the Java GUI when directory names contain special characters

Problem

Unable to browse backups in Backup Archive and Restore of the Java GUI when directory names contain special characters.  When attempting to browse the directory whose names contains special characters the following error is displayed:
Exit Status 227 - no entity was found

Error Message

Special characters include:
ñ

Solution

Veritas acknowledges the issue described in this article and will include a fix in a future release of NetBackup.

A possible workaround for machines running the Windows NetBackup java console:

Edit the setconf.bat file on the machine where the console is invoked. Edit the following line:

@REM Change this if there's trouble browsing files with non-ASCII names
REM SET NBJAVA_FILE_ENCODING=

to:

SET NBJAVA_FILE_ENCODING=UTF8

The setconf.bat file can be found in <install_path>\VERITAS\Java (for example: C:\Program Files\VERITAS\Java\setconf.bat).
 

Applies To
Java GUI, Backup Archive and Restore