Offline installation of Veritas System Recovery Management Solution on a computer without an internet connection.

Article: 100028612
Last Published: 2018-04-09
Ratings: 0 1
Product(s): System Recovery

Problem

Question:
How to perform an offline installation of Veritas System Recovery Management Solution (VSR-MS) on a computer without an internet connection?

 

Answer:
To perform an offline installation of VSR-MS, first create a Symantec Installation Manager (SIM) installation package for Symantec Management Platform (SMP) on a computer with an internet connection.  Then copy the installation package to the computer without an internet connection and perform an offline installation of SMP.


To create a SIM installation package for SMP:

  1. Download and install SIM on a computer that is connected to the internet.  This installation of SIM will be used to create the SMP installation package.   SIM may be downloaded from:

How to download and install Symantec Installation Manager (SIM)

  1. After SIM installation, start SIM and click Create Installation Package.
  2. On the Products panel, select the Symantec Management Platform version appropriate for the version of VSR-MS to be installed.  A list of the compatible SMP version for each version of System Recovery Management Solution may be found in the following document:
    https://www.veritas.com/support/en_US/article.100010951.html
    Note: If the above mentioned version of the Symantec Management Platform is not listed in the available products in SIM, select Show all available versions check box.
  3. If required, change the Output location to specify where to create the installation package file and then click Next.
  4. On the End User License Agreement panel, check I accept the terms in the license agreements, and click Next.
  5. On the Contact Information panel, enter the contact details and then click Next.
  6. On the Review Package Details panel, review the products that are included in the package and then click Begin Build.
  7. After the build is completed successfully, the SMP installation package file is created in the output location selected on the Products panel.
    Copy the installation package to the computer without an internet and use it to perform an offline installation of SMP.

 

To perform an offline installation of SMP:

  1. Copy the SMP installation package file to the computer (without internet connection) on which to install SMP.
  2. Double-click the installation package file (self extractor exe).
    All the files in the installation package are extracted on the computer and SIM is installed.
  3. Start SIM and click Install new products.
    On the Install New Products panel, select the Symantec Management Platform version compatible with the version of VSR-MS to be installed.   If the correct version of Symantec Management Platform is not shown, select the Show all available versions check box.
  4. Click Next and proceed with the installation
  5. Resolve any issue on the Install Readiness Check screen and then complete the installation of Symantec Management Platform.

Once SMP is installed on the system, proceed with the Veritas System Recovery Management Solution installation steps from the following document:
https://www.veritas.com/support/en_US/article.100038473.html
As Symantec Management Platform is already installed, those steps will be skipped from this document.
The VSR-MS installer will need to be downloaded to a computer with an internet connection and then copied to the computer without an internet connection before proceeding with the VSR-MS install.

Solution

This article is being provided for information only.

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