Troubleshooting Backup Exec for Windows Servers (BEWS) Push Installation Issues

Troubleshooting Backup Exec for Windows Servers (BEWS) Push Installation Issues

  • Article ID:100017492
  • Last Published:
  • Product(s):Backup Exec

Problem

Troubleshooting Backup Exec for Windows Servers (BEWS) Push Installation Issues

Solution

The following list of Errors, symptoms and solutions may alleviate some of the Push installation issues being encountered. For push installation of any of the Backup Exec components please refer to the  Related Documents section of this article.

Remote Agent Push Installations issues:

  1. A "push" installation of Remote Agent for Windows Servers (RAWS) fails with the error "Attempting to connect to server \\test failed with the following error: The server threw an exception." if the Admin Shares are disabled on the remote server.
 
  2. When attempting a push install of the Remote Agent or the Advanced Open File Option, no servers are listed to select. To resolve this issue refer to the following article:
  3. Push installation of Backup Exec Remote Agent fails with Error :"Attempt to connect to server \\<RemoteServer> failed with the following error :Multiple connections to a server or shared resource by the same user using more than one user name are not allowed.."
100019275

  4. Push install of the Remote Agent for Windows Servers (RAWS) fails with error "Attempt to connect to server failed with the following error:Not enough storage is available to complete this operation."  To resolve this issue refer to the following article:
100020677


 5. When you use the Add Server option to add an existing Backup Exec 2010 Agent to a Backup Exec server that is running Backup Exec 15 FP1 or later, you receive an error message. The error message indicates that you cannot add the remote computer to Backup Exec. Due to security enhancements, you must upgrade the Agent. To resolve this issue, refer to the following article:
100015790

Other push install issues:
 6. Push installation of Backup Exec options fails if the authentication account password contains a percent sign (%).
 

 

 

 

Related Articles

Push install of the Remote Agent for Windows Servers (RAWS) fails with error "Attempt to connect to server failed with the following error: Not enough storage is available to complete this operation."

V-312-2 - Migrating SHA-1 hash algorithm SSL certificates for Backup Exec 15 FP1

Error "Multiple connections to a server or shared resource by the same user, using more than one user name... " when trying to push install the remote agent

References

Etrack : 3787353
UMI : V-79-57344-34508

Was this content helpful?