Storage archive queue processing is slow.

Article: 100014993
Last Published: 2021-06-07
Ratings: 0 0
Product(s): Enterprise Vault

Problem

The Storage Archive queue does not process and the count of items keep increasing.

Error Message

Log Name:      Veritas Enterprise Vault
Source:        Enterprise Vault
Event ID:      6273
Task Category: Storage Archive
Level:         Error
Computer:      EVSERVER

Description:
Failed to inform the Archiving Service of successful storage of a Saveset in a Vault Store.
Reason: There are insufficient resources to perform this operation.  (0xc00e0027)

V-437-6273


Log Name:      Veritas Enterprise Vault
Source:        Enterprise Vault
Event ID:      3426
Task Category: Storage Archive
Level:         Error
Computer:      EVSERVER

Description:
MSMQ does not have enough resources. The Enterprise Vault services and tasks that depend on MSMQ are shutting down.

V-437-3426

 

Cause

The Vault Service Account (VSA) temp directory had occupied too much space and had lot of old temp files.

Solution

Follow article https://www.veritas.com/content/support/en_US/article.100018616 to clear up the temp files in VSA temp folder.

 

 

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