How to find the Compliance Accelerator or Discovery Accelerator version Information

How to find the Compliance Accelerator or Discovery Accelerator version Information

Article: 100010618
Last Published: 2022-09-06
Ratings: 1 0
Product(s): Enterprise Vault

Problem

Troubleshooting Compliance Accelerator (CA) and Discovery Accelerator (DA) issues occasionally require checking the version information of the installed accelerator product. This article provides a listing of the CA and DA version information.

Below is a listing of the versions for CA and DA.   After verification of the binaries on the CA or DA server, it is imperative that the schema version of the configuration and customer databases both match appropriately. Any differences will result in loss of functionality within the product.

Cause

It is crucial that component versions are at the same CA or DA product/schema version across all CA/DA/SQL servers.  A mismatch could have occurred because of a partial or failed upgrade. See the installation Guide or Upgrade Documents to assist with confirming a successful upgrade or new installation.

Solution

To find the database schema for either CA or DA Configuration databases, look in the configuration database's tblVersion table using the following SQL query:

SELECT Version FROM tblVersion

To find the database schema for either CA or DA customer databases, look in the customer database's tblConfig table using the following SQL query:

SELECT [Key], [Value]
FROM [dbo].[tblConfig]
WHERE [Key] LIKE 'Database Version'

Also, the customer database version can be checked against the configuration database by running the following SQL query:

SELECT [CustomerID] AS 'Customer ID Number', [Name] AS 'Customer Name',
[Version] AS 'Database Version', [InitialCatalog] AS 'Database Name'
FROM [dbo].[tblCustomer]
WHERE [CustomerID] > 1      -- CustomerID 1 is the 'System' Customer

Note: Not all of the below listed versions are supported.  For End of Life and End of Support Life information, please refer to Article 000116348 in the Related Articles section.
 

To obtain the installed version of Compliance Accelerator (CA), check the registry on the CA server for the Version value at the following location:

  • For 32-bit Windows Operating System:

HKEY_LOCAL_MACHINE\Software\KVS\Compliance Accelerator\Install

  • For 64-bit Windows Operating System:

HKEY_LOCAL_MACHINE\Software\Wow6432Node\KVS\Compliance Accelerator\Install

To obtain the installed version of Discovery Accelerator (DA), check the registry on the DA server for the Version value at the following location:

  • For 32-bit Windows Operating System:

HKEY_LOCAL_MACHINE\Software\KVS\Discovery Accelerator\Install

  • For 64-bit Windows Operating System:

HKEY_LOCAL_MACHINE\Software\Wow6432Node\KVS\Discovery Accelerator\Install


Note: a mismatch between the Value in the customer database and the Value in the configuration database for a customer indicates the customer database will not work with the installed CA or DA version until some action has been completed.  Contact Enterprise Vault Support for assistance in taking the appropriate action.


 

Compliance Accelerator Versions Information Table

Version Name Version Designation Build Number VAS Version Database Schema Version Audit Build Number
14.3.0 14.3.0 40.0.0.2080 40.0 40.0025 1.3.0.109
14.2.2 14.2.2 30.4.0.1611 30.4 30.4018 1.1.1.2054
14.2.1 14.2.1 30.4.0.1605 30.4 30.4015 1.1.1.2054
14.2 14.2.0 30.4.0.1530 30.4 30.4011 1.1.0.109
14.1.3 14.1.3 30.2.0.1272 30.2 30.2027 1.0.0.154
14.1.2 14.1.2 30.2.0.1260 30.2 30.2024 1.0.0.154
14.1.1 14.1.1 30.2.0.1200 30.2 30.2019 1.0.0.154
14.1.0 14.1.0 30.1.0.1551 30.1 30.1039  
14.0.1 14.0.1 30.0.1.1215 30.0 30.00461  
14.0 14.0..0 30.0.0.1309 30.0 30.0046  
12.5.3 12.5.3 12.5.3.1381   12.50091  
12.5.2 12.5.2 12.5.2.1289   12.50087  
12.5.1 12.5.1 12.5.1.1224   12.50073  
12.5.0 12.5.0 12.5.0.1164   12.50066  
12.4.2 12.4.2 12.4.2.1185   12.40014  
12.4.1 12.4.1 12.4.1.1151   14.40011  
12.4.0 12.4.0 12.4.0.1105   12.40009  
12.3.2 12.3.2 12.3.2.1207   12.30032  
12.3.1 12.3.1 12.3.1.1133   12.30031  
12.3.0 12.3.0 12.3.0.1099   12.30029  
12.2.3 12.2.3 12.2.3.1282   12.20027  
12.2.2 12.2.2 12.2.2.1252   12.20026  
12.2.1 12.2.1 12.2.1.1235   12.20024  
12.2.0 12.2.0 12.2.0.1190   12.20015  
12.1.3 12.1.3 12.1.3.1251   12.10145  
12.1.2 12.1.2 12.1.2.1205   12.10144  
12.1.1 12.1.1 12.1.1.1160   12.10143  
12.1.0 12.1.0 12.1.0.1120   12.10141  
12.0.4 12.0.4 12.0.4.1072   12.00108  
12.0.3 12.0.3 12.0.3.1050   12.00106  
12.0.2 12.0.2 12.0.2.1033   12.00105  
12.0.1 12.0.1 12.0.1.1025   12.00104  
12.0.0 12.0.0 12.0.0.1214   12.00103  
11.0 SP1 CHF5 11.0.1CHF5 11.0.1.1121   11.0174  
11.0  SP1 CHF4 11.0.1CHF4 11.0.1.1120   11.0173  
11.0 SP1 CHF3 11.0.1CHF3 11.0.1.1116   11.0172  
11.0 SP1 CHF2 11.0.1CHF2 11.0.1.1111   11.0171  
11.0 SP1 CHF1 11.0.1CHF1 11.0.1.1109   11.0168  
11.0  SP1 11.0.1 11.0.1.1083   11.0166  
11.0 CHF3 11.0.0CHF3 11.0.0.1122   11.0015  
11.0 CHF2 11.0.0CHF2 11.0.0.1116   11.0014  
11.0 CHF1 11.0.0CHF1 11.0.0.1111   11.0013  
11.0 11.0.0 11.0.0.1066   11.0012  
10.0 SP4 CHF3 10.0.4CHF3 10.0.4.1121   10.0421  
10.0 SP4 CHF2 10.0.4CHF2 10.0.4.1114   10.0419  
10.0 SP4 CHF1 10.0.4CHF1 10.0.4.1106   10.0418  
10.0 SP4 10.0.4 10.0.4.1060   10.0416  
10.0 SP3 10.0.3 10.0.3.1020   10.0309  
10.0 SP2 10.0.2 10.0.2.1043   10.0211  
10.0 SP1 10.0.1 10.0.1.1069   10.0124  
10.0 10.0.0 10.0.0.1159   10.0062  
9.0 SP5 9.0.5 9.0.4.1015   9.0514  
9.0 SP4 9.0.4 9.0.4.1039   9.0408  
9.0 SP3 9.0.3 9.0.3.1079   9.0326  
9.0 SP2 9.0.2 9.0.2.1022   9.0206  
9.0 SP1 9.0.1 9.0.1.1039   9.0123  
9.0 9.0.0 9.0.0.1135   9.0051  
8.0 SP5 8.0.5 8.0.5.1021   8.05060  
8.0 SP4 8.0.4 8.0.4.1840   8.04040  
8.0 SP3 8.0.3 8.0.3.1747   8.03150  
8.0 SP2 8.0.2 8.0.2.1646   8.02510  
8.0 SP1 8.0.1 8.0.1.1518   8.01044  
8.0 8.0.0 8.0.0.1318   8.00031  
2007 SP6 7.5.6 7.5.6.5378   7.56003  
2007 SP5 7.5.5 7.5.5.5359   7.55002  
2007 SP4 7.5.4 7.5.4.5327   7.52023  
2007 SP3 7.5.3 7.5.3.5169   7.53015  
2007 SP2 7.5.2 7.5.2.5053   7.52023  
2007 SP1 7.5.1 7.5.1.4181   7.51022  
2007 7.5.0 7.5.3945   7.50800  
7.0 SP5 7.0.5 7.0.5.1024   7.0500  
7.0 SP4 7.0.4 7.0.4.1016   7.0401  
7.0 SP3 7.0.3 7.0.3.5030   7.0303  
7.0 SP2 7.0.2 7.0.2.1031   7.0230  
7.0 SP1 7.0.1 7.0.1.5019   7.0130  
7.0 7.0.0 7.0.3699   7.0052  

 

Discovery Accelerator Versions Information Table

Version Name Version Designation Build Number Database Schema Version
14.3.0 14.3.0

14.3.0.1113

14.30019
14.2.2 14.2.2 14.2.2.1307 14.20022
14.2.1 14.2.1 14.2.1.1209 14.20018
14.2 14.2.0 14.2.0.1116 14.20013
14.1.3 14.1.3 14.1.3.1211 14.10016
14.1.2 14.1.2 14.1.2.1156 14.10012
14.1.1 14.1.1 14.1.1.1165 14.10011
14.1.0 14.1.0 14.1.0.1093 14.10002
14.0.1 14.0.1 14.0.1.1262 14.00052
14.0 14.0.0 14.0.0.1150 14.0005
12.5.3 12.5.3 12.5.2.1381 12.50091
12.5.2 12.5.2 12.5.2.1289 12.50087
12.5.1 12.5.1 12.5.1.1224 12.5.0073
12.5.0 12.5.0 12.5.0.1164 12.50066
12.4.2 12.4.2 12.4.2.1185 12.40014
12.4.1 12.4.1 12.4.1.1151 12.40011
12.4.0 12.4.0 12.4.0.1105 12.4.0009
12.3.2 12.3.2 12.3.2.1207 12.30032
 12.3.1  12.3.1  12.3.1.1133  12.30031
  12.3.0  12.3.0  12.3.0.1099 12.30029
12.2.3 12.2.3 12.2.2.1282 12.20027
12.2.2 12.2.2 12.2.2.1252 12.20026
12.2.1 12.2.1 12.2.1.1235 12.20024
12.2.0 12.2.0 12.2.0.1190 12.20015
12.1.3 12.1.3 12.1.3.1251 12.10145
12.1.2 12.1.2 12.1.2.1205 12.10144
12.1.1 12.1.1 12.1.1.1160 12.10143
12.1.0 12.1.0 12.1.0.1120 12.10141
12.0.4 12.0.4 12.0.4.1072 12.00108
12.0.3 12.0.3 12.0.3.1050 12.00106
12.0.2 12.0.2 12.0.2.1033 12.00105
12.0.1 12.0.1 12.0.1.1025 12.00104
12.0.0 12.0.0 12.0.0.1214 12.00103
11.0 SP1 CHF5 11.0.1CHF5 11.0.1.1121 11.0174
11.0. SP1 CHF4 11.0.1CHF4 11.0.1.1120 11.0173
11.0 SP1 CHF3 11.0.1CHF3 11.0.1.1116 11.0172
11.0 SP1 CHF2 11.0.1CHF2 11.0.1.1111 11.0171
11.0 SP1 CHF1 11.0.1CHF1 11.0.1.1109 11.0168
11.0 SP1 11.0.1 11.0.1.1083 11.0.166
11.0 CHF3 11.0.0CHF3 11.0.0.1122 11.0015
11.0 CHF2 11.0.0CHF2 11.0.0.1116 11.0014
11.0 CHF1 11.0.0CHF1 11.0.0.1111 11.0013
11.0 11.0.0 11.0.0.1066 11.0012
10.0 SP4 CHF3 10.0.4CHF3 10.0.4.1121 10.0.0421
10.0 SP4 CHF2 10.0.4CHF2 10.0.4.1114 10.0.0419
10.0 SP4 CHF1 10.0.4CHF1 10.0.4.1106 10.0.0418
10.0 SP4 10.0.4 10.0.4.1060 10.0416
10.0 SP3 10.0.3 10.0.3.1020 10.0309
10.0 SP2 10.0.2 10.0.2.1043 10.0211
10.0 SP1 10.0.1 10.0.1.1069 10.0124
10.0 10.0.0 10.0.1159 10.0062
9.0 SP5 9.0.5 9.0.5.1015 9.0514
9.0 SP4 9.0.4 9.0.4.1039 9.0480
9.0 SP3 9.0.3 9.0.3.1079 9.0326
9.0 SP2 9.0.2 9.0.2.1022 9.0206
9.0 SP1 9.0.1 9.0.1.1039 9.0123
9.0 9.0.0 9.0.0.1135 9.0051
8.0 SP5 8.0.5 8.0.5.1021 8.05060
8.0 SP4 8.0.4 8.0.4.1840 8.04050
8.0 SP3 8.0.3 8.0.3.1747 8.03150
8.0 SP2 8.0.2 8.0.2.1646 8.02510
8.0 SP1 8.0.1 8.0.1.1518 8.01044
8.0 8.0.0 8.0.0.1318 8.00031
2007 SP6 7.5.6 7.5.6.5378 7.56003
2007 SP5 7.5.5 7.5.5.5359 7.55002
2007 SP4 7.5.4 7.5.4.5327 7.54004
2007 SP3 7.5.3 7.5.3.5169 7.53015
2007 SP2 7.5.2 7.5.2.5053 7.52023
2007 SP1 7.5.1 7.5.1.4181 7.51022
2007 7.5.0 7.5.0.3945 7.50800
7.0 SP5 7.0.5 7.0.5.1024 7.0500
7.0 SP4 7.0.4 7.0.4.1016 7.0401
7.0 SP3 7.0.3 7.0.3.5030 7.0303
7.0 SP2 7.0.2 7.0.2.1031 7.0230
7.0 SP1 7.0.1 7.0.1.5018 7.0130
7.0 7.0.0 7.0.3699 7.0052

 For the Enterprise Vault versions information, see 100020901 in the Related Articles section below.

 

 

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