Licensing Process

Version upgrade notifications can be viewed within the Veritas Entitlement Management System (VEMS). All Users of a VEMS account can view notifications by clicking the Notifications option (“bell icon”) on the VEMS main menu, then clicking the ‘View Notification’ button next to the notification of interest.

For more information on the Veritas Entitlement Management System, please see the Veritas Entitlement Management System FAQ and the User Guide.

Notification of a Software Version Upgrade automatically occurs via email. Each active User of Veritas Entitlement Management System accounts that hold at least one Entitlement with an active maintenance contract for the product that is the subject of the notification will receive the email notification. Users may opt out of receiving these notifications.

For more information on the Veritas Entitlement Management System, please see the Veritas Entitlement Management System FAQ and the User Guide.

License keys/files can be generated by Users who have either the ‘Administrator’ or the ‘Generate License Keys’ privilege within a VEMS Account. Users with the ability to generate license keys can generate license keys/files for any Entitlement within the Account. The only exception is when an Entitlement has been added to an Entitlement Group. Only Administrators and Users (with the ability to generate license keys) that have been granted access to the Entitlement Group, can generate license keys/files for grouped Entitlements. For more information, see the VEMS online Help or the VEMS User Guide.

Products can be generated by Users who have either the ‘Administrator’ or the ‘Download Software’ privilege within a VEMS Account. Users with the ability to download software can download software for any Entitlement within the Account. The only exception is when an Entitlement has been added to an Entitlement Group. Only Administrators and Users (with the ability to download software) that have been granted access to the Entitlement Group, can download software for grouped Entitlements. For more information, see the VEMS online Help or the VEMS User Guide.

The Veritas Entitlement Management System (VEMS) is an entitlement management portal that provides access to entitlements purchased from Veritas. As orders are fulfilled by Veritas, Entitlements are created in the customer’s VEMS Account that allows the Users of the VEMS account to access the Entitlement information, to download software, and to generate license keys within that Account.

To access VEMS, click the Veritas Support ‘Licensing’ option.

For more information on the Veritas Entitlement Management System, please see the Veritas Entitlement Management System FAQ and the User Guide.

Notification of a Software Version Upgrade automatically occurs via email and within the Veritas Entitlement Management System. Each active User of a Veritas Entitlement Management System (VEMS) account will receive the Software Version Upgrade notification unless they have opted out of receiving these notifications.

New recipients may be added by a VEMS Administrator. Users can also opt out of receiving notifications. For more information, please see the VEMS online Help or the VEMS User Guide.