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Veritas Backup Exec Technical Support is extending Chat service hours to 24 x 5 (Monday to Friday) providing enhanced flexibility for our Customers. For faster resolution, all low severity issues will be handled in chat, where business operations have not been adversely affected, or for enhancement requests. For responsive support, start a Chat now.
Recommended Links
Knowledge base
Arctera and Veritas (as part of Cohesity) End User License Agreements (EULA)
Veritas/Cohesity License Assignment Request (LAR) / License Relocation Request (LRR) Guidelines
Arctera License Assignment Request (LAR)/ License Relocation (LRR) Guidelines
Understanding and Configuring Veritas Authentication Service for LDAP based authentication
Product life cycle information
Visit the Product Lifecycle Page.
Refer to Support Fundamentals and Product Life Cycle Policy for more information about support.