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Veritas Backup Exec Technical Support is extending Chat service hours to 24 x 5 (Monday to Friday) providing enhanced flexibility for our Customers. For faster resolution, all low severity issues will be handled in chat, where business operations have not been adversely affected, or for enhancement requests. For responsive support, start a Chat now.
Knowledge base
Destination ports required by Enterprise Vault
Cannot access the Discovery Accelerator web-based Client to access Enhanced Auditing functions.
Enterprise Vault (EV) Vault Cache Header synchronization fails
Unable to manually archive or retrieve in Outlook
Attempting to log in to the Surveillance UI fails with HTTP error 404.7
Product life cycle information
Visit the Product Lifecycle Page.
Refer to Support Fundamentals and Product Life Cycle Policy for more information about support.