Veritas NetBackup™ Plug-in for VMware vSphere Web Client Guide

Last Published:
Product(s): NetBackup (9.0.0.1, 9.0)
  1. Introduction and notes
    1.  
      About the NetBackup plug-in for VMware vSphere Web Client
    2.  
      Notes on the NetBackup plug-in for vSphere Web Client
    3.  
      How to access the features of the NetBackup plug-in for vSphere Web Client
    4.  
      Updates to this guide for NetBackup 9.0
  2. Installing the NetBackup plug-in for vSphere Web Client
    1.  
      Requirements for the NetBackup plug-in for vSphere Web Client
    2.  
      Using consistent vCenter naming with the NetBackup plug-in for vSphere Web Client
    3.  
      vCenter privileges for managing NetBackup plug-in installation
    4.  
      Notes on using the plug-in in a VMware Platform Services Controller (PSC) environment
    5. Installing the NetBackup plug-in for vSphere Web Client
      1.  
        VIRTUALIZATION_HOSTS_SECURE_CONNECT_ENABLED for servers and clients
    6.  
      Configuring the plug-in for an external certificate
    7.  
      Reconfiguring the plug-in for a NetBackup CA-signed certificate
    8.  
      Upgrading the NetBackup plug-in for vSphere Web Client
    9.  
      Disabling the NetBackup plug-in for vSphere Web Client
    10.  
      Uninstalling the NetBackup plug-in for vSphere Web Client
    11. Configuration overview for the NetBackup Recovery and Instant Recovery Wizards
      1.  
        Configuring ports for the NetBackup legacy Web Services
      2.  
        Port usage for the NetBackup vSphere Web Client Plug-in
      3.  
        Creating an authentication token for the NetBackup plug-in for vSphere Web Client
      4.  
        Authorizing the NetBackup plug-in to restore virtual machines
      5.  
        Setting vCenter privileges for recovering virtual machines
      6.  
        Adding or deleting an additional host name or IP address for an authentication token
      7.  
        Revoking an authorization token
      8.  
        Renewing an authorization token
      9.  
        Listing all current authentication tokens
      10.  
        Permissions on the NetBackup plug-in authentication token file may need to be changed
  3. Excluding virtual disks from the backup
    1.  
      About excluding virtual disks from the backup
    2.  
      Setting the exclude disks Custom Attribute
  4. Monitoring backup status
    1.  
      vCenter privileges for backup monitoring
    2.  
      Veritas NetBackup tab in vSphere Web Client
    3.  
      Summary display
    4.  
      Virtual Machines display
    5.  
      Events display
    6.  
      Using the Veritas NetBackup tab for backup reporting
    7.  
      How to respond to backup status
  5. Restoring virtual machines
    1.  
      Configuring settings for the virtual machine recovery
    2.  
      Notes on the NetBackup recovery wizards
    3.  
      How to access the NetBackup Recovery Wizards
    4. NetBackup Recovery Wizard screens
      1.  
        Virtual Machine Selection screen
      2.  
        Image Selection screen
      3.  
        Destination Selection screen
      4.  
        Transport Selection screen
      5.  
        Disk Provision screen
      6.  
        Virtual Machine Options screen
      7.  
        Network Selection screen
      8.  
        Pre-Recovery Check screen
    5. NetBackup Instant Recovery Wizard screens
      1.  
        Selecting virtual machines for instant recovery
      2.  
        Selecting backup images for instant recovery
      3.  
        Selecting the destination for instant recovery
      4.  
        Setting virtual machine options for instant recovery
      5.  
        Reviewing instant recovery settings
    6.  
      Cleaning the recovery environment and releasing the NetBackup resources
  6. Troubleshooting
    1.  
      The message NoPermission appears during plug-in installation
    2.  
      Reducing the load time for the NetBackup plug-in for vSphere Web Client
    3.  
      A NetBackup master server is not available in the master server list when searching for VMs for instant recovery
    4.  
      The NetBackup plug-in for vSphere Web Client does not find any backup images in the listed events
    5.  
      The NetBackup Recovery Wizard for vSphere Web Client does not find a particular backup image
    6.  
      Mismatch in vCenter server name (uppercase vs. lowercase letters) causes the VMware connectivity test to fail
    7.  
      IR operation is not complete due to NFS mount limit exceed
    8.  
      Instant recovery-ready backup images are not available for selection
    9.  
      The vCenter server and NetBackup master server names are not available for search
    10.  
      Preferred IR-destination options are not saved
    11.  
      Virtual machine display name conflicts are not shown before the pre-recovery check
    12.  
      Reasons for failure of pre-recovery checks
    13.  
      Too much time taken to populate the list of NetBackup master servers
    14.  
      The NetBackup plug-in is not shown in the vSphere Web Client interface even after registration
    15.  
      Correct NetBackup master server does not show up for selection for a given vCenter server on the IR wizard
    16.  
      Error stack displayed in the NetBackup plug-in for vSphere Web Client
    17.  
      Troubleshooting master server communication failures in the plug-in's Recovery Portal
  7. Appendix A. Instant recovery operations
    1.  
      Instant recovery events for non-available virtual machines
    2.  
      Best practices for instant recovery operations
  8. Appendix B. Installing the vSphere Web Client plug-in from a NetBackup media server and plug-in package host
    1.  
      Installing the plug-in from a NetBackup media server and plug-in package host (web server)

Permissions on the NetBackup plug-in authentication token file may need to be changed

To allow the NetBackup plug-in to restore VMs, the NetBackup administrator must generate an authentication token on the NetBackup master server. NetBackup creates the token in a compressed file; the file must be sent to the administrator of the vCenter server where the plug-in is installed.

When the virtualization administrator uses the compressed file to authorize the plug-in to restore VMs, the token file is opened and left uncompressed. In either of the following cases, the uncompressed file may not have the same permissions that it had when the NetBackup administrator created the token:

  • On the Linux vCenter Server Appliance, the umask is set to 0.

  • VMware vSphere on Windows is installed in a location other than C:\Program Files.

In either case, you may need to adjust the token file's permissions to conform to your NetBackup security settings.

The uncompressed token file is in the following location on the vCenter server:

On a Linux vCenter Server Appliance: /storage/vsphere-client/netbackup

On a Windows vCenter server: C:\ProgramData\VMware\vSphere Web Client\netbackup