NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (10.2)
  1. Using logs
    1.  
      About logging
    2.  
      Logging levels
    3.  
      Log retention and log size
    4. Changing the logging levels
      1.  
        Set the Media Manager debug logging to a higher level
      2.  
        Changing the logging level on Windows clients
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        Examples of using vxlogview to view unified logs
      10.  
        Examples of using vxlogmgr to manage unified logs
      11.  
        Examples of using vxlogcfg to configure unified logs
      12.  
        Accessibility of the unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        Limit the size and retention of legacy logs
      8.  
        Accessibility of the legacy logs
    7.  
      Setting retention limits for logs on clients
    8.  
      UNIX logging with syslogd
    9.  
      Logging options with the Windows Event Viewer
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Technical Support
  5. Advanced backup and restore features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Logs to accompany problem reports for synthetic backups
      2.  
        Creating legacy log directories to accompany problem reports for synthetic backup
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Universal share logs
    5.  
      Media server deduplication/pdplugin logging
    6.  
      Disk monitoring logging
    7.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. NetBackup secure communication logging
    1.  
      About NetBackup secure communication logging
    2.  
      Tomcat logging
    3.  
      NetBackup web services logging
    4.  
      Command-line logging
    5.  
      NetBackup cURL logging
    6.  
      Java logging
    7.  
      Embeddable Authentication Client (EAT) logging
    8.  
      Authentication Services (AT) logging
    9.  
      vssat logging
    10. NetBackup proxy helper logging
      1.  
        Originator ID 486
    11. NetBackup proxy tunnel logging
      1.  
        Originator ID 490
    12.  
      PBX logging
    13.  
      Sending secure communication logs to Veritas Technical Support
  11. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  12. Locating logs
    1.  
      Overview of NetBackup log locations and processes
    2.  
      acsssi logging
    3.  
      bpbackup logging
    4.  
      bpbkar logging
    5.  
      bpbrm logging
    6.  
      bpcd logging
    7.  
      bpcompatd logging
    8.  
      bpdbm logging
    9.  
      bpjobd logging
    10.  
      bprd logging
    11.  
      bprestore logging
    12.  
      bptestnetconn logging
    13.  
      bptm logging
    14.  
      daemon logging
    15.  
      ltid logging
    16.  
      nbemm logging
    17.  
      nbjm logging
    18.  
      nbpem logging
    19.  
      nbproxy logging
    20.  
      nbrb logging
    21.  
      NetBackup Vault logging
    22.  
      NetBackup web services logging
    23.  
      NetBackup web server certificate logging
    24.  
      PBX logging
    25.  
      reqlib logging
    26.  
      Robots logging
    27.  
      tar logging
    28.  
      txxd and txxcd logging
    29.  
      vnetd logging
  13. NetBackup Administration Console logging
    1.  
      NetBackup Administration Console logging process flow
    2.  
      Enabling detailed debug logging for the NetBackup Administration Console
    3.  
      Setting up a secure channel between the NetBackup Administration Console and bpjava-*
    4.  
      Setting up a secure channel between the NetBackup Administration Console and either nbsl or nbvault
    5.  
      NetBackup Administration Console logging configuration on NetBackup servers and clients
    6.  
      Logging Java operations for the NetBackup Remote Administration Console
    7.  
      Configuring and gathering logs when troubleshooting NetBackup Administration Console issues
    8.  
      Undo logging
  14. Using the Logging Assistant
    1.  
      About the Logging Assistant
    2.  
      Logging Assistant sequence of operation
    3.  
      Viewing the Logging Assistant records
    4.  
      Adding or deleting a Logging Assistant record
    5.  
      Setting up debug logging
    6.  
      Set minimum debug logging
    7.  
      Disabling debug logging

Sending secure communication logs to Veritas Technical Support

If you encounter a issue that is due to certificate deployment or secure communication, you can send a problem report and the relevant logs to Veritas Technical Support for assistance. Table: Logs to gather for secure communication issues provides a list of logs and the recommended logging levels that Veritas Technical Support may need to diagnose certain secure communication issues.

Table: Logs to gather for secure communication issues

Type of issue

Logs to gather

Java console login failure

From the primary server:

  • The bpjava-msvc log at verbose 5

  • The bpjava-susvc log at verbose 5

  • The nbsl log at debug level 6

    • Enable the OIDs 156 (ACE\TAO) and 137 (NB libraries) at debug level 6. They will write to the calling process.

    • Enable the Embeddable Authentication Client (EAT) logging

  • The nbatd log (from the AT logging section)

  • vssat.log (see the vssat log)

  • The PBX log files

  • The NetBackup support utility nbsu

From the entity on which the console was started:

  • nbj or jbp log file

Starting or unexpected termination of nbwmc on the primary server

All of the logs are located on the primary:

  • The nbwebservice logs (see the web services logs)

  • The nbwmc logs, the webserver logs, and all of the files from the data of the issue, including any hs_err.* or *.hprof files

  • Installation log files

    • Gather an nbsu as it automatically collects the installation logs

  • The nbcert log

  • The PBX log files

Certificate deployment during installation

From the server on which the certificates cannot be deployed:

  • The nbcert log

  • Installation logs

    • Gather an nbsu as it automatically collects the installation logs

  • The nbpxyhelper log files at debug level 4 or greater

From the primary server:

  • The nbcert log

  • The nbpxyhelper log files at debug level 4 or greater

Backup failures due to failure to establish a secure connection

From the problem client or media server:

  • The nbcert log

  • The nbpxyhelper log files at debug level 4 or greater

From the primary or media server rejecting the connection:

  • The nbpxyhelper log files at debug level 4 or greater

  • Any process logs that are involved in the communication, such as bprd, bptm, and bpbrm.

From the primary:

  • The job details

Note:

Ensure that cURL logging is enabled.

Disaster recovery (DR) package creation during catalog backup

From the primary server:

  • The bpdbm log at verbose 5

Web server tunnel (media) or web server router (client)

From the media server acting as the tunnel:

  • The nbpxytnl log files at debug level 6

  • The nbpxyhelper log files at debug level 4 or greater

From the client/router:

  • The nbcert log file

  • The bpcd log file

  • The nbproxyhelper log files at debug level 4 or greater

From the primary server:

  • The nbproxyhelper log files at debug level 4 or greater.

Note:

Ensure that cURL logging is enabled.