Veritas NetBackup™ Appliance Administrator's Guide

Last Published:
Product(s): Appliances (4.0)
Platform: NetBackup Appliance OS
  1. Overview
    1.  
      About NetBackup appliances
    2.  
      About the Master Server role
    3.  
      About the Media Server role
    4. About accessing the NetBackup Appliance Web Console
      1.  
        Web browsers supported by the appliance
      2.  
        Disabling the Untrusted Connection page in Mozilla Firefox
    5. About the NetBackup Appliance Shell Menu
      1.  
        Logging in to the NetBackup Appliance Shell Menu
      2.  
        Limitations of the NetBackup Appliance Shell Menu
      3.  
        Command limitations on appliances that are not configured
    6. About appliance console components
      1.  
        About using the links on the title bar
      2.  
        Accessing and using help
      3.  
        About using Web browser bookmarks
      4.  
        Avoiding CSRF (Cross Site Request Forgery)
    7.  
      About the NetBackup Appliance Web Console login page
    8.  
      NetBackup appliance home page
    9.  
      Common tasks in NetBackup appliance
    10.  
      About the NetBackup appliance documentation
  2. Monitoring the NetBackup appliance
    1.  
      About monitoring the NetBackup appliance
    2. About hardware monitoring and alerts
      1. Monitor > Hardware options
        1.  
          Hardware components that are monitored
      2.  
        About Email notification from a NetBackup appliance
    3. About Symantec Data Center Security on the NetBackup appliance
      1.  
        Monitor > SDCS Events
      2.  
        Viewing SDCS audit log details
      3.  
        Filtering SDCS audit logs
      4.  
        Setting the SDCS audit log retention specification
      5. About Symantec Data Center Security Downloads
        1.  
          Downloading the IPS and IDS policies from the NetBackup appliance
      6.  
        Connecting to the SDCS server
      7.  
        Revert SDCS to unmanaged mode on a NetBackup appliance
  3. Managing a NetBackup appliance from the NetBackup Appliance Web Console
    1.  
      About the Manage views
    2. About storage configuration
      1.  
        Manage > Storage
      2.  
        Manage > Storage > Shares
      3.  
        About Universal Shares
      4.  
        Manage > Storage > Universal Shares
      5.  
        Checking partition details
      6.  
        Resizing a partition
      7.  
        Resize dialog
      8.  
        Troubleshooting resize-related issues
      9.  
        Moving a partition
      10.  
        Move dialog
      11.  
        Moving the MSDP partition from a base disk to an expansion disk for optimum performance
      12.  
        Scanning storage devices from the NetBackup Appliance Web Console
      13.  
        Adding the storage space from a newly available disk
      14.  
        Removing an existing storage disk
      15.  
        Monitoring the progress of storage manipulation tasks
      16.  
        Scanning storage devices using the NetBackup Appliance Shell Menu
      17. About Copilot functionality and Share management
        1.  
          About Optimized Shares and the Optimized Share Reserve
        2. Creating a Share
          1.  
            Creating a Universal Share from the NetBackup Appliance Web Console
          2.  
            Creating a Protection Point for a NetBackup Appliance Universal Share
          3.  
            Creating a Protection Point for a Universal Share
        3.  
          Editing a Share
        4.  
          Deleting a Share
        5.  
          Moving a Share
        6.  
          Creating the Optimized Share Reserve
        7.  
          Deleting the Optimized Share Reserve
        8.  
          Viewing Share information from the NetBackup Appliance Shell Menu
        9.  
          NFS export options
        10.  
          Mounting a Universal Share
      18. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      19.  
        About storage email alerts
    3. About appliance supported tape devices
      1.  
        Adding external robots to the NetBackup appliance
    4. About configuring Host parameters for your appliance
      1.  
        Manage > Host > Data Buffer options
      2.  
        Configuring data buffer parameters
      3.  
        Manage > Host > Lifecycle options
      4.  
        Configuring lifecycle parameters
      5. About configuring deduplication solutions
        1.  
          Adding the deduplication solution to a 5230 media appliance
        2.  
          Manage > Host > Deduplication
        3.  
          Configuring deduplication parameters
      6. About BMR integration
        1.  
          Manage > Host > Advanced options
        2.  
          Enabling BMR from the NetBackup Appliance Web Console
      7. Manage > Host > IPMI options
        1.  
          Resetting the IPMI
    5. Manage > Appliance Restore
      1. About creating an appliance checkpoint
        1.  
          Creating an appliance checkpoint
        2.  
          Checkpoint creation status
        3.  
          Creating an appliance checkpoint from the appliance shell menu
      2. About rollback to a checkpoint
        1.  
          About appliance rollback
        2.  
          About appliance rollback validation
        3.  
          Rollback to an appliance checkpoint from the NetBackup Appliance Web Console
        4.  
          About checkpoint rollback status
        5.  
          Rollback to an appliance checkpoint from the appliance shell menu
      3. About NetBackup appliance factory reset
        1.  
          Factory reset best practices
        2.  
          Starting a factory reset from the NetBackup Appliance Web Console
        3.  
          About factory reset status
        4.  
          Starting a factory reset from the appliance shell menu
    6. Manage > License
      1.  
        Managing license keys on the NetBackup appliance
      2.  
        Adding a permanent license key if an evaluation license key expires
    7. About the Migration Utility
      1.  
        Manage > Migration Utility > Configure Migration
      2.  
        Manage > Migration Utility > Migration Status
      3.  
        Configuring a new migration task
      4.  
        Viewing the migration task status
      5.  
        Best practices for migration utility
    8. Software release updates for NetBackup Appliances
      1.  
        Manage > Software Updates
      2.  
        Installing a NetBackup appliance software update using the NetBackup Appliance Shell Menu
      3.  
        Appliance servers to upgrade
      4.  
        Installing NetBackup PSF add-ons using the NetBackup Appliance Shell Menu
    9. About installing an EEB
      1.  
        Installing an EEB
    10. About installing NetBackup Administration Console and client software
      1.  
        Installing NetBackup client software through an NFS share
      2.  
        Downloading NetBackup client packages to a client from a NetBackup appliance
    11. Manage > Additional Servers
      1.  
        Managing additional servers to the appliance
    12.  
      Manage > Certificates
    13.  
      Manage > File Manager
    14. Manage > High Availability
      1.  
        Monitoring a high availability configuration from the NetBackup Appliance Web Console
  4. Managing NetBackup appliance using the NetBackup Appliance Shell Menu
    1.  
      Expanding the bandwidth on the NetBackup appliance
    2.  
      About configuring the maximum transmission unit size
    3. About OpenStorage plugin installation
      1.  
        Installing the OpenStorage plugin
      2.  
        Uninstalling the OpenStorage plugin
    4. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    5. About running NetBackup commands from the appliance
      1. About NetBackup administrator capabilities
        1.  
          Running NetBackup commands from the NetBackup appliance
        2. Creating a NetBackup touch file from the NetBackup appliance
          1.  
            Loading the NetBackup notify scripts
        3.  
          About NetBackup operating system commands
        4.  
          Best practices for running NetBackup commands from the NetBackup appliance
        5.  
          Known limitations of running NetBackup commands from the NetBackup appliance
      2. Creating NetBackup administrator user accounts
        1.  
          Logging on as a NetBackup administrator
        2.  
          Managing NetBackup administrator user account passwords
        3.  
          Auditing NetBackup administrator accounts
      3.  
        Deleting NetBackup administrator user accounts
      4.  
        Viewing NetBackup administrator user accounts
    6. About Auto Image Replication between appliances
      1. About Auto Image Replication between NetBackup appliances
        1.  
          Adding a trusted master server using a NetBackup CA-signed (host ID-based) certificate
        2.  
          Prerequisites for Auto Image Replication
        3. Configuring a replication target
          1.  
            Determining the appliance deduplication password
      2.  
        About Auto Image Replication between NetBackup appliances and deduplication appliances
    7. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
    8. About high availability configuration
      1.  
        Checking the status
      2.  
        Getting the asset tag
      3.  
        Switching the services over
      4.  
        Removing a node
    9. About data erasure
      1.  
        Configuring the data erasure
      2.  
        Viewing the data erasure status
      3.  
        Aborting the data erasure
  5. Understanding the NetBackup appliance settings
    1.  
      About modifying the appliance settings
    2. Settings > Notifications
      1. Settings > Notifications > Alert Configuration
        1.  
          Configuring alert settings
        2. About SNMP
          1.  
            About the Management Information Base (MIB)
        3. About Call Home
          1.  
            Enabling and disabling Call Home from the appliance shell menu
          2.  
            Configuring a Call Home proxy server from the NetBackup Appliance Shell Menu
          3.  
            Understanding the Call Home workflow
          4.  
            About the Product Improvement Program
      2. Settings > Notifications > Login Banner
        1.  
          Creating the appliance login banner
        2.  
          Removing the appliance login banner
      3.  
        About AutoSupport
    3. Settings > Network
      1.  
        VLAN configuration for NetBackup Appliances
      2. Settings > Network > Network Settings
        1.  
          NetBackup 5330 compute node Ethernet port configurations
        2. About WAN Optimization
          1.  
            How to enable WAN optimization for a network interface port or a network interface port bond
          2.  
            How to disable WAN optimization for a network interface port or a network bond
          3.  
            Viewing the WAN optimization status
        3.  
          Network and VLAN configuration guidelines
        4.  
          Creating a bond
        5.  
          Tagging VLAN
        6.  
          Adding static route
      3. Settings > Network > Fibre Transport
        1.  
          About the HBA port mode configuration table
        2.  
          Changing the Fibre Transport settings
        3.  
          Configuring Fibre Transport to other NetBackup appliances
        4.  
          Configuring Fibre Transport on a target appliance for optimized duplication and replication
      4. Settings > Network > Host
        1.  
          Changing DNS and Host Name Resolution (non-DNS) configuration settings
      5.  
        About IPv4-IPv6-based network support
    4.  
      Settings > Date and Time
    5. Settings > Authentication
      1. About configuring user authentication
        1.  
          Generic user authentication guidelines
      2. About authorizing NetBackup appliance users
        1.  
          NetBackup appliance user role privileges
      3.  
        Settings > Authentication
      4. Settings > Authentication > LDAP
        1.  
          Adding an LDAP server configuration
        2.  
          Importing an LDAP server configuration
        3.  
          Setting the SSL certification
        4.  
          Exporting an LDAP configuration
        5.  
          Unconfiguring LDAP user authentication
        6.  
          Enabling the LDAP server configuration
        7.  
          Disabling the LDAP server configuration
        8.  
          Deleting LDAP configuration parameters
        9.  
          Adding LDAP configuration parameters
        10.  
          Adding an LDAP attribute mapping
        11.  
          Deleting an LDAP attribute mapping
      5. Settings > Authentication > Active Directory
        1.  
          Adding an Active Directory server configuration
        2.  
          Unconfiguring the Active Directory user authentication
      6. Settings > Authentication > Kerberos-NIS
        1.  
          Adding a Kerberos-NIS authentication configuration
        2.  
          Unconfiguring the Kerberos-NIS user authentication
      7. Settings > Authentication > User Management
        1.  
          Adding appliance users
        2.  
          Deleting appliance users
        3.  
          Adding appliance user groups
        4.  
          Deleting appliance user groups
        5.  
          Granting roles to users and user groups
        6.  
          Revoking roles from users and user groups
        7.  
          Synchronizing the user groups
    6.  
      Settings > Password Management
  6. Troubleshooting
    1.  
      Viewing log files using the Support command
    2.  
      Where to find NetBackup appliance log files using the Browse command
    3. About disaster recovery
      1.  
        Recovering a NetBackup appliance master server using NetBackup catalog restore
    4.  
      Gathering device logs on a NetBackup appliance
  7. Deduplication pool catalog backup and recovery
    1.  
      Deduplication pool catalog backup policy
    2.  
      Automatic configuration of the deduplication pool catalog backup policy
    3.  
      Manually configuring the deduplication pool catalog backup policy
    4.  
      Manually updating the deduplication pool catalog backup policy
    5.  
      Recovering the deduplication pool catalog
  8.  
    Index

Manage > Storage

The Manage > Storage menu enables you to manage the storage configuration. Use the Capacity Distribution section to quickly view the storage configuration. From the Partitions and Disks sections, you can manage this storage space.

Figure: Manage > Storage page for a 52xx appliance shows a sample view of Manage > Storage page for a 52xx appliance.

Figure: Manage > Storage page for a 52xx appliance

Manage > Storage page for a 52xx appliance

The Capacity Distribution section provides a graphical representation of the storage partitions within your appliance. The doughnut chart shows the storage partitions that are configured. It also shows how each partition is sized. The legend that adjacent to the doughnut chart displays the color and size of each partition. Only the configured partitions display as links in the legend and can be clicked.

The Capacity Chart section provides an overview of storage capacity usage ranges for specific periods of time. You can select one week to one year from the drop-down list. When you select Trend from the drop-down list, Netbackup Appliance analyzes the past storage capacity usage, and calculates when the available storage is fully used.

Appliance collects the capacity usage data at 1:00 AM (server time) everyday and updates the capacity chart several minutes later. It indicates that the display of the capacity chart is not real time but has one-day delay. For example, to check the capacity usage by 2015-10-10, you need to wait until 1:05 AM on 2015-10-11.

Depending on your appliance platform, the appliance storage is divided using the following storage partitions:

AdvancedDisk

AdvancedDisk enables you to back up and restore data at a faster rate. It does not involve any deduplication.

NetBackup Catalog

This partition contains metadata for NetBackup which includes information regarding backups, storage devices, and configuration. The NetBackup Catalog partition is only supported on an appliance master server.

The NetBackup Catalog is always located on a Base disk on a 52xx appliance.

Configuration

A storage partition that stores configuration information.

MSDP

The allocated space for Media Server Deduplication (or MSDP) on your appliance.

On 5230, 5240, and 5250 appliances, the MSDP partition should reside on an expansion disk for optimum performance.

See Moving the MSDP partition from a base disk to an expansion disk for optimum performance.

MSDP Catalog

This partition contains metadata for MSDP which includes information regarding MSDP backups.

On the 52xx appliances, the MSDP Catalog partition can either exist on the base or the expansion disk. On a 53xx appliance, the MSDP Catalog partition is located on a dedicated disk that called the Metadisk. The Metadisk contains the MSDP Catalog partition only.

NetBackup VxUpdate Repository

This partition is used to store downloaded VxUpdate formatted packages of NetBackup clients, NetBackup add-on packages, and EEBs or hotfixes for NetBackup clients.

NDMP Log

This partition contains logs that are generated when NDMP is enabled during the backup operation. The NDMP Log partition is only available to a physical appliance media server. The NDMP Log partition size is fixed and cannot be resized.

Standard Share

This partition contains all of the shares that have been allocated for database backups (Copilot).

Optimized Share

This partition contains all of the optimized shares that have been allocated for database backups (Copilot).

Unallocated

The storage space that has not been allocated to the other partitions (includes all partitions that are displayed except Unallocated). When you expand the storage space for partitions like MSDP, AdvancedDisk, it is used from the Unallocated space.

When you add a disk, the size of the Unallocated space increases. The size of the MSDP, AdvancedDisk, and any other partition remains the same.

See the NetBackup documentation for more information on partitions.

Table: Appliance storage partitions lists the supported sizes and platforms for each partition.

Table: Appliance storage partitions

Partition Name

Minimum supported size

Maximum supported size

Supported Platforms

AdvancedDisk

1 GB

Maximum available capacity

52xx

53xx

NetBackup Catalog

250 GB (Master server)

4 TB (Master server)

52xx

(master server only)

NetBackup VxUpdate Repository

100 GB

Maximum available capacity

52xx

(master server only)

NDMP Log

100 GB (Media server)

Maximum available capacity

52xx

53xx

Configuration

100 GB

500 GB

52xx

53xx

MSDP

5 GB

Maximum available capacity

52xx

5 GB

960 TB

53xx

MSDP Catalog

5 GB

25 TB

52xx, 53xx

Standard Share (Copilot)

5 GB

Maximum available capacity

The limit for each individual share is 250 TB

5230, 5240, 53xx

Optimized Share (Copilot)

5 GB

114 TB or 228 TB

53xx

Universal Share

5 GB

Maximum available capacity

52xx

53xx

Note:

To view the exact numbers for supported sizes, see the NetBackup Appliance Product Description Guide for the appropriate model.

The Partitions section displays details about all the partitions that are configured on the appliance. The following columns are displayed in the Partitions table:

Column Name

Description

Partition

Displays the name of the partition.Example: AdvancedDisk

Clicking the partition name opens another page that shows details about the specific partition and also lets you resize and move the partition.

Checking partition details lists details about the partition.

Status

Displays the status of the partition.

Example: Optimal

Table: Partition Type Status describes each partition status.

Used

Displays the used space within a partition.

Example: 13.70 GB

Available

Displays the free space within a partition.

Example: 1.62 TB

Total

Displays the total space within the partition.

Example: 1.63 TB

Used Percentage

Displays the percentage of used space in the partition.

Example: 2%

Note:

The sizes that are displayed for the MSDP partition on the Manage > Storage page or by using the Manage > Storage > Show command on the NetBackup Appliance Shell Menu may not be the full space that is available or used by the MSDP partition. This is because space is reserved by the file system and also by MSDP. The file system reserves space for it's own use. In addition, MSDP reserves 4 percent of the storage space for the deduplication database and transaction logs. For more information, see the NetBackup Deduplication Guide

Check the MSDP disk pool sizes displayed on the NetBackup Administration Console to know the MSDP statistics.

Table: Partition Type Status describes the various partition status that is displayed next to the partition type.

Table: Partition Type Status

Status

Description

Optimal

The storage partition is accessible and the entire capacity is available for backups.

Degraded

The entire storage capacity of the partition is not available in this state. Only a limited storage capacity of the partition is available.

Not Accessible

The entire storage capacity of the partition is not available so no tasks can be performed.

Not Configured

Storage is not configured or imported for the storage partition.

Click any partition from the Partition section to go to the partition detail page. For more information about partition details page, see Checking partition details

Table: Partition Name Status describes the various partition states.

Table: Partition Name Status

Status

Description

Mounted

The partition is currently mounted.

Not Mounted

The partition is not currently mounted. If the partition is not mounted, the status can either be Degraded or Not Accessible. See Table: Partition Type Status for more information.

I/O Error

There is an I/O error with the partition. If the partition has an I/O error, the status can either be Degraded or Not Accessible. See Table: Partition Type Status for more information.

The Disks section provides a tabular representation of the storage disks that comprise your appliance and the storage shelves that are attached to it.

You must scan for new disks when you connect new storage. You must also scan to refresh the storage information when you disconnect and reconnect storage to the Appliance.

Click Scan to scan for new disks and then click OK to confirm the prompt.

Note:

If you are scanning the 5330 appliance for the first time, disk initialization may take some time. The disk initialization happens in the background and may take up to 56 hours depending on the system load. The estimated time is up to 28 hours for a Primary Storage Shelf and up to 28 hours for an Expansion Storage Shelf. You can continue to use the appliance during this time. However, if one or more of the new disks are used by partitions during the disk initialization process, the performance of backup and restore operations on the specific disks degrades by up to 30%.

If you want to expand storage and attach a storage shelf or an expansion system to an appliance, see the NetBackup Appliance Hardware Installation Guide for the appropriate model. Once these storage shelves or expansion systems are properly connected to the appliance, you must scan for the newly available disks from the Disks section. The new disks have the New Available status. Once the newly available disks are displayed, these disks must be added so the additional space can be used.

See Adding the storage space from a newly available disk.

The following columns are displayed in the table:

Column names

Description

Disk

Displays the ID that is associated with the disk.

Example: 50001FAFA000000F5B0519CB4

Type

Displays the type of disk.

Example: Base

Table: Disk Types describes each disk type.

Status

Displays the status of the disk.

Example: In Use

Table: Disk Status describes each status.

Allocations

Lists the partitions that exist on each disk. Also lists the size of each partition.

Example: AdvancedDisk: 18 TB

Unallocated

Displays the available space within the disks.

Example: 1.9172 GB

Total

Displays the total storage space within the disk.

Example: 4.5429 TB

Table: Disk Types lists the disk types that can appear depending on your appliance model.

Table: Disk Types

Type

Description

Supported Platforms

System

This category tells you the storage that is occupied by the appliance operating system, logs etc.

52xx

53xx

Base

This category tells you the storage that is available with the appliance base unit.

52xx

Expansion

A storage shelf that is connected to a 52xx appliance.

52xx

Data

All partitions, except MSDP Catalog, exist on the Data disk. Examples of partitions that exist on the data disks are MSDP, AdvancedDisk, Configuration, etc. There can be six data disks for a Primary Storage Shelf and six for an Expansion Storage Shelf.

53xx

Meta

The MSDP Catalog partition exists only on the Meta disk. There can be one Meta disk for a Primary Storage Shelf and one for an Expansion Storage Shelf.

53xx

Unknown

This category appears when appliance cannot determine the disk type like when the disk is not accessible.

Not Applicable

Table: Disk Status describes the various status that is displayed in the Status field.

Table: Disk Status

Status

Description

Foreign

Denotes that the disk has storage configuration information, and may contain data.

The Remove link is displayed next to all Foreign disks. You can remove any pre-existing data from a Foreign disk. After you remove a Foreign disk, the status of the disk is New Available.

Disk status is displayed as Foreign, when:

  • A disk that was In Use was physically disconnected, later reconnected. In this case, restarting the appliance would bring the disk status back to its previous state.

  • A disk that was In Use was physically disconnected. The Appliance was reimaged and reconfigured and the disk is connected back.

    Or

  • A disk that was connected to another system still has configuration information of the old system

In Use

Denotes that the disk is currently in use.

The Remove link is displayed if the disk does not have any partition.

n/a

Denotes that no commands or operations can be performed on disks with this status.

An example of a disk that has an n/a status is System.

An example of a disk that has an n/a status is Operating System.

New Available

Denotes that the disk is available to be added to the storage space. The Add link is displayed to add the storage disk to the storage space.

Not Accessible

Storage disk that was In Use is not accessible any more.

Note:

You can use the Datacollect command from the Main > Support shell menu to gather storage disk logs. You can share these disk logs with the Support team to resolve disk-related issues. More information about the Main > Support > Datacollect menu is available.