Veritas NetBackup™ Appliance Administrator's Guide

Last Published:
Product(s): Appliances (3.1.1)
Platform: 5220,5230,5240,5330,5340
  1. Overview
    1.  
      About NetBackup appliances
    2.  
      About the Master Server role
    3.  
      About the Media Server role
    4. About accessing the NetBackup Appliance Web Console
      1.  
        Web browsers supported by the appliance
      2.  
        Disabling the Untrusted Connection page in Mozilla Firefox
    5. About the NetBackup Appliance Shell Menu
      1.  
        Logging on to the NetBackup Appliance Shell Menu
      2.  
        Limitations of the NetBackup Appliance Shell Menu
      3.  
        Command limitations on appliances that are not configured
    6. About appliance console components
      1.  
        About using the links on the title bar
      2.  
        Accessing and using help
      3.  
        About using Web browser bookmarks
      4.  
        Avoiding CSRF (Cross Site Request Forgery)
    7.  
      About the NetBackup Appliance Web Console login page
    8.  
      NetBackup appliance home page
    9.  
      Common tasks in NetBackup appliance
    10.  
      About the NetBackup appliance documentation
  2. Monitoring the NetBackup appliance
    1.  
      About monitoring the NetBackup appliance
    2. About hardware monitoring and alerts
      1. Monitor > Hardware options
        1.  
          Hardware components that are monitored
      2.  
        About Email notification from a NetBackup appliance
    3. About Symantec Data Center Security on the NetBackup appliance
      1.  
        Monitor > SDCS Events
      2.  
        Viewing SDCS audit log details
      3.  
        Filtering SDCS audit logs
      4.  
        Setting the SDCS audit log retention specification
      5. About Symantec Data Center Security Downloads
        1.  
          Downloading the IPS and IDS policies from the NetBackup appliance
      6.  
        Connecting to the SDCS server
      7.  
        Revert SDCS to unmanaged mode on a NetBackup appliance
  3. Managing a NetBackup appliance from the NetBackup Appliance Web Console
    1.  
      About the Manage views
    2. About storage configuration
      1.  
        Manage > Storage
      2.  
        Manage > Storage > Shares
      3.  
        Manage > Storage > Universal Shares
      4.  
        Checking partition details
      5.  
        Resizing a partition
      6.  
        Resize dialog
      7.  
        Troubleshooting resize-related issues
      8.  
        Moving a partition
      9.  
        Move <partition> dialog
      10.  
        Moving the MSDP partition from a base disk to an expansion disk for optimum performance
      11.  
        Scanning storage devices from the NetBackup Appliance Web Console
      12.  
        Adding the storage space from a newly available disk
      13.  
        Removing an existing storage disk
      14.  
        Monitoring the progress of storage manipulation tasks
      15.  
        Scanning storage devices using the NetBackup Appliance Shell Menu
      16. About Copilot functionality and Share management
        1.  
          About Optimized Shares and the Optimized Share Reserve
        2.  
          Creating a Share
        3.  
          Editing a Share
        4.  
          Deleting a Share
        5.  
          Moving a Share
        6.  
          Creating the Optimized Share Reserve
        7.  
          Deleting the Optimized Share Reserve
        8.  
          Viewing Share information from the NetBackup Appliance Shell Menu
        9.  
          NFS export options
        10.  
          Mounting a Universal Share
      17. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      18.  
        About storage email alerts
    3. About appliance supported tape devices
      1.  
        Adding external robots to the NetBackup appliance
    4. About configuring Host parameters for your appliance
      1.  
        Manage > Host > Data Buffer options
      2.  
        Configuring data buffer parameters
      3.  
        Manage > Host > Lifecycle options
      4.  
        Configuring lifecycle parameters
      5. About configuring deduplication solutions
        1.  
          Adding the deduplication solution to a 5230 media appliance
        2.  
          Manage > Host > Deduplication
        3.  
          Configuring deduplication parameters
      6. About BMR integration
        1.  
          Manage > Host > Advanced options
        2.  
          Enabling BMR from the NetBackup Appliance Web Console
      7. Manage > Host > IPMI options
        1.  
          Resetting the IPMI
    5. Manage > Appliance Restore
      1. About creating an appliance checkpoint
        1.  
          Creating an appliance checkpoint
        2.  
          Checkpoint creation status
        3.  
          Creating an appliance checkpoint from the appliance shell menu
      2. About rollback to a checkpoint
        1.  
          About appliance rollback
        2.  
          About appliance rollback validation
        3.  
          Rollback to an appliance checkpoint from the NetBackup Appliance Web Console
        4.  
          About checkpoint rollback status
        5.  
          Rollback to an appliance checkpoint from the appliance shell menu
      3. About NetBackup appliance factory reset
        1.  
          Factory reset best practices
        2.  
          Starting a factory reset from the NetBackup Appliance Web Console
        3.  
          About factory reset status
        4.  
          Starting a factory reset from the appliance shell menu
    6. Manage > License
      1.  
        Managing license keys on the NetBackup appliance
      2.  
        Adding a permanent license key if an evaluation license key expires
    7. About the Migration Utility
      1.  
        Manage > Migration Utility > Configure Migration
      2.  
        Manage > Migration Utility > Migration Status
      3.  
        Configuring a new migration task
      4.  
        Viewing the migration task status
      5.  
        Best practices for migration utility
    8. Software release updates for NetBackup Appliances
      1.  
        Manage > Software Updates
      2. Methods for downloading appliance software release updates
        1.  
          Downloading software updates to a NetBackup appliance using the NetBackup Appliance Web Console
        2.  
          Downloading software updates directly to a NetBackup appliance
        3.  
          Downloading software updates to a NetBackup appliance using a client share
      3.  
        Installing a NetBackup appliance software update using the NetBackup Appliance Shell Menu
      4.  
        Appliance servers to upgrade
      5.  
        Software Updates Installation Status
      6.  
        Installing NetBackup PSF add-ons using the NetBackup Appliance Shell Menu
    9. About installing an EEB
      1.  
        Installing an EEB
    10. About installing NetBackup Administration Console and client software
      1.  
        Installing NetBackup client software through CIFS and NFS shares
      2.  
        Downloading NetBackup client packages to a client from a NetBackup appliance
      3.  
        Downloading the NetBackup Administration Console to a Windows computer from a NetBackup appliance
    11. Manage > Additional Servers
      1.  
        Managing additional servers to the appliance
    12.  
      Manage > Certificates
    13. Manage > High Availability
      1.  
        Monitoring a high availability configuration from the NetBackup Appliance Web Console
  4. Managing NetBackup appliance using the NetBackup Appliance Shell Menu
    1.  
      Expanding the bandwidth on the NetBackup appliance
    2.  
      About configuring the maximum transmission unit size
    3. About OpenStorage plugin installation
      1.  
        Installing OpenStorage plugin
      2.  
        Uninstalling OpenStorage plugin
    4. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    5. About running NetBackup commands from the appliance
      1. About NetBackup administrator capabilities
        1.  
          Running NetBackup commands from the NetBackup appliance
        2. Creating a NetBackup touch file from the NetBackup appliance
          1.  
            Loading the NetBackup notify scripts
        3.  
          About NetBackup operating system commands
        4.  
          Best practices for running NetBackup commands from the NetBackup appliance
        5.  
          Known limitations of running NetBackup commands from the NetBackup appliance
      2. Creating NetBackup administrator user accounts
        1.  
          Logging on as a NetBackup administrator
        2.  
          Managing NetBackup administrator user account passwords
        3.  
          Auditing NetBackup administrator accounts
      3.  
        Deleting NetBackup administrator user accounts
      4.  
        Viewing NetBackup administrator user accounts
    6. About Auto Image Replication between appliances
      1. About Auto Image Replication between NetBackup appliances
        1.  
          Adding a trusted master server using NetBackup CA-signed (host ID-based) certificate
        2.  
          Prerequisites for Auto Image Replication
        3. Configuring a replication target
          1.  
            Determining the appliance deduplication password
      2.  
        About Auto Image Replication between NetBackup appliances and deduplication appliances
    7. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
    8. About high availability configuration
      1.  
        Checking the status
      2.  
        Getting the asset tag
      3.  
        Switching the services over
      4.  
        Removing a node
    9. About data erasure
      1.  
        Configuring the data erasure
      2.  
        Viewing the data erasure status
      3.  
        Aborting the data erasure
  5. Understanding the NetBackup appliance settings
    1.  
      About modifying the appliance settings
    2. Settings > Notifications
      1. Settings > Notifications > Alert Configuration
        1.  
          Configuring alert settings
        2. About SNMP
          1.  
            About the Management Information Base (MIB)
        3. About Call Home
          1.  
            Enabling and disabling Call Home from the appliance shell menu
          2.  
            Configuring a Call Home proxy server from the NetBackup Appliance Shell Menu
          3.  
            Understanding the Call Home workflow
          4.  
            About the Product Improvement Program
      2. Settings > Notifications > Login Banner
        1.  
          Creating the appliance login banner
        2.  
          Removing the appliance login banner
      3. Settings > Notification > Registration
        1.  
          About AutoSupport
    3. Settings > Network
      1.  
        VLAN configuration for NetBackup Appliances
      2. Settings > Network > Network Settings
        1.  
          NetBackup 5330 compute node Ethernet port configurations
        2. About WAN Optimization
          1.  
            How to enable WAN optimization for a network interface port or a network interface port bond
          2.  
            How to disable WAN optimization for a network interface port or a network bond
          3.  
            Viewing the WAN optimization status
        3.  
          Network and VLAN configuration guidelines
        4.  
          Creating a bond
        5.  
          Tagging VLAN
        6.  
          Adding static route
      3. Settings > Network > Fibre Transport
        1.  
          About the HBA port mode configuration table
        2.  
          Configuring Fibre Transport media server settings
        3.  
          Configuring Fibre Transport to other NetBackup appliances
        4.  
          Configuring Fibre Transport on a target appliance for optimized duplication and replication
      4. Settings > Network > Host
        1.  
          Changing DNS and Host Name Resolution (non-DNS) configuration settings
      5.  
        About IPv4-IPv6-based network support
    4.  
      Settings > Date and Time
    5. Settings > Authentication
      1. About configuring user authentication
        1.  
          Generic user authentication guidelines
      2. About authorizing NetBackup appliance users
        1.  
          NetBackup appliance user role privileges
      3.  
        Settings > Authentication
      4. Settings > Authentication > LDAP
        1.  
          Adding an LDAP server configuration
        2.  
          Importing an LDAP server configuration
        3.  
          Setting the SSL certification
        4.  
          Exporting an LDAP configuration
        5.  
          Unconfiguring LDAP user authentication
        6.  
          Enabling the LDAP server configuration
        7.  
          Disabling the LDAP server configuration
        8.  
          Deleting LDAP configuration parameters
        9.  
          Adding LDAP configuration parameters
        10.  
          Adding an LDAP attribute mapping
        11.  
          Deleting an LDAP attribute mapping
      5. Settings > Authentication > Active Directory
        1.  
          Adding an Active Directory server configuration
        2.  
          Unconfiguring the Active Directory user authentication
      6. Settings > Authentication > Kerberos-NIS
        1.  
          Adding a Kerberos-NIS authentication configuration
        2.  
          Unconfiguring the Kerberos-NIS user authentication
      7. Settings > Authentication > User Management
        1.  
          Adding appliance users
        2.  
          Deleting appliance users
        3.  
          Adding appliance user groups
        4.  
          Deleting appliance user groups
        5.  
          Granting roles to users and user groups
        6.  
          Revoking roles from users and user groups
        7.  
          Synchronizing the user groups
    6.  
      Settings > Password Management
  6. Troubleshooting
    1.  
      Viewing log files using the Support command
    2.  
      Where to find NetBackup appliance log files using the Browse command
    3. About disaster recovery
      1.  
        Recovering a NetBackup appliance master server using NetBackup catalog restore
    4.  
      Gathering device logs on a NetBackup appliance
  7. Deduplication pool catalog backup and recovery
    1.  
      Deduplication pool catalog backup policy
    2.  
      Automatic configuration of the deduplication pool catalog backup policy
    3.  
      Manually configuring the deduplication pool catalog backup policy
    4.  
      Manually updating the deduplication pool catalog backup policy
    5.  
      Recovering the deduplication pool catalog

Monitor > Hardware options

Monitoring the hardware components of your appliance is important for the correct functioning of the appliance.

The Monitor > Hardware page on the NetBackup Appliance Web Console lets you monitor the hardware, the storage devices, and all of the components that are associated with them. If Call Home is enabled, this information is also automatically sent to Veritas Support in the case of a serviceable event. The hardware monitoring information allows Veritas to provide proactive service and helps lead to a faster resolution of any hardware issues.

Using hardware monitoring, you can monitor the appliance hardware and storage components that are listed in the following tables:

Table: Hardware components monitored in 52xx appliances

Appliance

Disk, RAID, Fan, Power Supply, CPU, Temperature, Fibre Channel HBA, PCI, Network Card, Adapter

Storage shelf

Disk, Fan, Power Supply, Temperature

Figure: Hardware components monitored in 52xx series appliances

Hardware components monitored in 52xx series appliances

Table: Hardware components monitored in the 53xx appliance

Appliance

Disk, RAID, Fan, Power Supply, CPU, Temperature, Fibre Channel HBA, PCI, Network Card, Storage Connections

Primary storage shelf

Disk, Fan, Battery Backup Unit (BBU), Controller, Volume, Volume Group, Power Supply, Temperature

Expansion storage shelf

Disk, Fan, Power Supply, Temperature

Figure: Hardware components monitored in the 53xx appliance

Hardware components monitored in the 53xx appliance

The left pane of the Monitor > Hardware page lists Appliance and Storage. The right pane displays the Summary of components for the appliance and for the attached storage. The storage devices can include a 52xx storage shelf, a 53xx primary storage shelf, or a 53xx expansion storage shelf. Click on any of the components for further information, including health status and any errors or warnings.

The information that is displayed is generated from the last Call Home heartbeat. You can click the refresh icon to get the latest hardware information:

Interpreting errors or warnings

When any of the hardware components in the appliance report errors or warnings, the component icon is highlighted and marked with a number. If the hardware icon is highlighted in red, it denotes an error state and if it is highlighted in yellow, it denotes a warning. The number denotes the number of errors or warnings that the hardware component encounters.

To get more information about the hardware health status, click the hardware component icon. Clicking a hardware component opens a pop-up window that displays information about the health status of the hardware component.

Monitoring storage connections

On a 5330 appliance, you can view the connections between hardware components to check the connection status. Click Storage Connections under Summary of components for appliance. The following pop-up window appears:

Click on the cables between the hardware components to see an overview of the connections between the appliance, the primary shelf, and the expansion shelf.

Similarly, the Monitor > Hardware page on a NetBackup 5340 appliance shows the status of Fibre Channel (FC) connections between the compute node and the Primary Storage Shelf.

Figure: Hardware components monitored in the 5340 appliance

Hardware components monitored in the 5340 appliance

You can find more information on cable connections in the NetBackup Appliance Hardware Installation Guide.

Flashing a beacon

On a 52xx appliance, the Disk component for the appliance and the storage shelf includes an option to flash a beacon. The beacon helps to locate a disk within the 52xx appliance or the storage shelf.

On a 5330 appliance, the Disk component for the appliance includes an option to flash a beacon. The beacon helps to locate a disk on the 5330 compute node.

Note:

For a 5330 appliance, the beacon option is available only for the disks on the compute node. It is not available for the disks on primary shelf or the expansion shelf.

On a 5340 appliance, the storage shelves include an option to flash a beacon. When the beacon option is set to flash Enclosure the individual disks inside a storage shelf are not flashed. When the beacon option is set to flash an individual disk or a disk group with a WWID, that specific ID is flashed.

Note:

For a 5340 appliance, the beacon option is available from the NetBackup Appliance Shell Menu. The option is not available from the NetBackup Appliance Web Console.

To flash a beacon from the Monitor > Hardware page

  1. Do the following based on the appliance model:

    • For a 52xx appliance, click the Disk icon under Summary of components for appliance or Summary of components for storage shelf.

    • For a 5330 appliance, click the Disk icon under the Summary of components for appliance.

  2. In the pop-up window that appears, select the disk ID that you want to flash and click Beacon.

    To flash multiple beacons at once, hold down the Shift and the Ctrl keys on the keyboard and click on each of the disks that you want to locate. When all of your chosen disks are highlighted, click Beacon.

  3. A pop-up window appears with the following message:
    Enter the duration in minutes (from 1 to 300) for which the disk drive
     light should flash: (in minutes)

    Provide the duration for which you want the disk to flash the beacon light. After you have entered the duration (in minutes), click OK.

    The selected beacon flashes for the specified time. When the action is complete, the Beacon pop-up window updates with the result.