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Veritas NetBackup™ Cloud Administrator's Guide

Last Published: 2018-02-02

Product(s): NetBackup (8.1)

NetBackup cloud storage log files

NetBackup cloud storage exists within the Veritas OpenStorage framework. Therefore, the log files for cloud activity are the same as for OpenStorage with several additions.

Some NetBackup commands or processes write messages to their own log files. For those commands and processes, the log directories must exist so that the utility can write log messages.

Other processes use Veritas unified log (VxUL) files. Each process has a corresponding VxUL originator ID. VxUL uses a standardized name and file format for log files. To view VxUL log files, you must use the NetBackup vxlogview command.

More information about how to view and manage log files is available. See the NetBackup Logging Reference Guide:

http://www.veritas.com/docs/DOC5332

The following are the component identifiers for log messages:

An sts_ prefix relates to the interaction with the plug-in that writes to and reads from the storage.
A cloud storage server prefix relates to interaction with that cloud vendor's storage network.
An encrypt prefix relates to interaction with the encryption plug-in.
A KMSCLIB prefix relates to interaction with the NetBackup Key Management Service.

Most interaction occurs on the NetBackup media servers. Therefore, the log files on the media servers that you use for disk operations are of most interest.

Warning:

The higher the log level, the greater the affect on NetBackup performance. Use a log level of 5 (the highest) only when directed to do so by a Veritas representative. A log level of 5 is for troubleshooting only.

Specify the NetBackup log levels in the Logging host properties on the NetBackup master server. The log levels for some processes specific to certain options are set in configuration files as described in Table: NetBackup logs for cloud storage.

Table: NetBackup logs for cloud storage describes the logs.

Table: NetBackup logs for cloud storage

Activity	OID	Processes
Backups and restores	N/A	Messages appear in the log files for the following processes: The bpbrm backup and restore manager. The bpdbm database manager. The bpdm disk manager. The bptm tape manager for I/O operations. The log files reside in the following directories: UNIX: /usr/openv/netbackup/logs/ Windows:install_path\NetBackup\logs\
Backups and restores	117	The nbjm Job Manager.
Image cleanup, verification, import, and duplication	N/A	The bpdbm database manager log files. The log files reside in the following directories: UNIX: /usr/openv/netbackup/logs/bpdbm Windows:install_path\NetBackup\logs\bpdbm
Cloud connection operations	N/A	The bpstsinfo utility writes information about connections to the cloud storage server in its log files.
Cloud account configuration	222	The Remote Manager and Monitor Service is the process that creates the cloud storage accounts. RMMS runs on media servers.
Cloud Storage Service Container	N/A	The NetBackup Cloud Storage Service Container (nbcssc) writes log files to the following directories: For Windows: `install_path\Veritas\NetBackup\logs\nbcssc` For UNIX/Linux: `/usr/openv/netbackup/logs/nbcssc`
Credentials configuration	N/A	The tpconfig utility. The tpconfig command writes log files to the `tpcommand` directory.
Device configuration	111	The nbemm process.
Device configuration	178	The Disk Service Manager process that runs in the Enterprise Media Manager (EMM) process.
Device configuration	202	The Storage Server Interface process that runs in the Remote Manager and Monitor Service. RMMS runs on media servers.
Device configuration	230	The Remote Disk Service Manager interface (RDSM) that runs in the Remote Manager and Monitor Service. RMMS runs on media servers.

More Information

Troubleshooting cloud storage operational issues