Veritas™ System Recovery 22 User's Guide

Last Published:
Product(s): System Recovery (22.0)
Platform: Windows
  1. Introducing Veritas System Recovery
    1.  
      About Veritas System Recovery
    2.  
      The components of Veritas System Recovery
    3.  
      Accessing Help and Support for Veritas System Recovery
    4.  
      Sending your feedback regarding Veritas System Recovery 22
    5.  
      Accessing Veritas QuickAssist (VQA)
    6.  
      Updating Veritas System Recovery with Veritas Update
  2. Installing Veritas System Recovery
    1.  
      System requirements for Veritas System Recovery
    2.  
      Supported file systems, disk types, disk partition schemes, and removable media
    3.  
      Feature availability in Veritas System Recovery
    4.  
      About the trial version of Veritas System Recovery
    5. Installing Veritas System Recovery
      1.  
        Activating and setting up Veritas System Recovery after installation
      2.  
        Activating Veritas System Recovery after the trial period
    6.  
      Uninstalling Veritas System Recovery
    7.  
      System requirements for Veritas System Recovery Manager
    8.  
      Installing Veritas System Recovery Manager
  3. Ensuring the recovery of your computer
    1. Creating a new Veritas System Recovery Disk
      1.  
        Welcome Panel
      2. Creation Options
        1.  
          Veritas System Recovery Disk recovery matrix
        2.  
          Veritas System Recovery Disk customization support matrix
        3.  
          Non-availability of the Typical option
      3.  
        Download and install Windows Assessment and Deployment Kit (ADK)
      4.  
        Languages Options
      5.  
        Veritas System Recovery Disk Storage Media/Destination Options
      6.  
        Licensed Features Options
      7. Storage and Network Drivers Options
        1.  
          Adding a Storage or Network Driver
      8.  
        Startup Options
      9.  
        Network Options
      10.  
        Setup LightsOut Restore Options
    2. Customizing an existing Veritas System Recovery Disk
      1.  
        Welcome Panel
      2.  
        Recovery Disk Source Options
      3. Veritas System Recovery Disk Storage Media/Destination Options
        1.  
          How to add new drivers or driver versions to the Veritas System Recovery Disk
      4.  
        Licensed Features Options
      5. Storage and Network Drivers Options
        1.  
          Adding a Storage or Network Driver
      6.  
        Startup Options
      7.  
        Network Options
    3. About restoring a computer from a remote location by using LightsOut Restore
      1. Configuring LightsOut Restore
        1.  
          Welcome Panel
        2.  
          Source Location Options
        3.  
          Licensed Features Options
        4. Storage and Network Drivers Options
          1.  
            Adding a Storage or Network Driver
        5.  
          Startup Options
        6.  
          Network Options
        7.  
          Setup LightsOut Restore Options
    4.  
      Testing the Veritas System Recovery Disk
  4. Getting Started
    1.  
      How to use Veritas System Recovery
    2.  
      Starting Veritas System Recovery
    3.  
      Configuring Veritas System Recovery default options
    4. Setting up default general backup options
      1.  
        Setting a default backup destination
    5.  
      Improving your computer's performance during a backup
    6.  
      Enabling network throttling
    7.  
      Setting default options for the Windows notification area
    8. File types and file extension
      1.  
        Adding new file types and extensions
      2.  
        Renaming file types and extensions
      3.  
        Restoring default file types and extensions
      4.  
        Deleting a file type and all of its extensions
    9.  
      Removing or changing the unique name for an external drive
    10.  
      Configuring default FTP settings for use with Offsite Copy
    11.  
      Logging Veritas System Recovery messages
    12.  
      Enabling email notifications for product (event) messages
    13.  
      Setting up your first backup using Easy Setup
    14.  
      Home page
    15.  
      Status page
    16.  
      Tasks page
    17.  
      Tools page
    18.  
      Advanced page
    19.  
      Using Veritas System Recovery RESTful Application Programming Interfaces (APIs)
  5. Best practices for backing up your data
    1.  
      About backing up your data
    2.  
      Best practices for backing up data
    3.  
      What to do when a backup is finished
    4.  
      Tips for running defined backups
    5.  
      Backup destinations
    6.  
      Backing up dual-boot computers
    7.  
      Manually validating recovery points
  6. Backing up entire drives
    1. Defining a drive-based backup
      1. USB disk rotation
        1.  
          How USB disk rotation works
      2.  
        Rules for network credentials
      3.  
        Running command files during a backup
      4.  
        Editing backup options
      5.  
        Verifying the integrity of a recovery point
      6.  
        Viewing the progress of a backup
      7.  
        Recovery point encryption
    2.  
      Compression levels for recovery points
    3.  
      Running a one-time backup from Veritas System Recovery
    4.  
      Running a backup from Veritas System Recovery Disk
    5.  
      How Offsite Copy works
  7. Backing up files and folders
    1.  
      Backing up files and folders
  8. Running and managing backup jobs
    1. Running an existing backup job immediately
      1.  
        Running a backup to create an alternate type of recovery point
    2.  
      Adjusting the speed of a backup
    3.  
      Stopping a backup or a recovery task
    4.  
      Verifying that a backup is successful
    5.  
      Viewing the properties of a backup job
    6.  
      Editing backup settings
    7.  
      Enabling event-triggered backups
    8.  
      Editing a backup schedule
    9.  
      Disabling or enabling a backup job
    10.  
      Deleting backup jobs
    11.  
      Adding users who can back up your computer
    12.  
      Configuring access rights for users or groups
  9. Backing up remote computers from your computer
    1. About backing up other computers from your computer
      1.  
        Adding remote computers to the Computer List
      2.  
        Adding local computers to the Computer List
      3.  
        Removing a computer from the Computer List
    2. About the Veritas System Recovery Agent
      1.  
        Using the Veritas System Recovery Agent
      2.  
        About managing the Veritas System Recovery Agent through Windows Services
    3. About deploying the Veritas System Recovery Agent
      1.  
        Preparing a computer in a workgroup environment to deploy the Veritas System Recovery Agent
      2.  
        Deploying the Veritas System Recovery Agent
      3.  
        Manually installing the Veritas System Recovery Agent
    4. Best practices for Veritas System Recovery services
      1.  
        Opening Windows services
      2.  
        Starting or stopping the Veritas System Recovery Agent service
      3.  
        Setting up recovery actions when the Veritas System Recovery Agent does not start
    5.  
      Viewing Veritas System Recovery Agent dependencies
    6. About controlling access to Veritas System Recovery
      1.  
        Enabling users or groups to access Veritas System Recovery
      2.  
        Changing permissions for a user or a group
      3.  
        Disabling access for users or groups to Veritas System Recovery
      4.  
        Running Veritas System Recovery using different user rights
  10. Monitoring the status of your backups
    1. About monitoring backups
      1.  
        Refreshing the information that displays about hard disk configuration changes
    2.  
      Icons on the Home page
    3.  
      Icons on the Status page
    4.  
      Configuring Veritas System Recovery to send SNMP traps
    5.  
      Customizing the status reporting of a drive (or file and folder backups)
    6.  
      Viewing drive details
    7.  
      Improving the protection level of a drive
    8.  
      About using event log information to troubleshoot problems
  11. Managing and Monitoring the backup status of remote computers using Veritas System Recovery Manager
    1.  
      About Veritas System Recovery 22 Manager
    2.  
      Configuring Windows firewall exceptions for Veritas System Recovery Manager
    3.  
      Starting Veritas System Recovery Manager
    4.  
      Icons on the Veritas System Recovery Manager console
    5.  
      Configuring Veritas System Recovery Manager default options
    6.  
      Viewing Veritas System Recovery Dashboard
    7. Adding a remote computer to All Computers
      1.  
        Importing a text file to add multiple remote computers to All Computers
    8.  
      Searching a remote computer from All Computers
    9.  
      Modifying the logon credentials for the remote computers
    10.  
      Running or Deleting Backup Jobs for the Remote computers
    11.  
      Removing a remote computer from the All Computers
    12.  
      Viewing the backup protection status of a remote computer
    13.  
      Viewing the backup protection status for a remote computer
    14.  
      Viewing the Protection Status report
    15. About Backup Tasks
      1.  
        Recovery Point Set and Independent Recovery Point in backup job
      2.  
        Tips for creating recovery points
    16.  
      Creating Backup Jobs
    17.  
      Editing Backup Jobs
    18.  
      Removing Backup Jobs
    19.  
      Applying Backup Jobs
  12. Exploring the contents of a recovery point
    1.  
      About exploring recovery points
    2. Exploring a recovery point through Windows Explorer
      1.  
        Mounting a recovery point from Windows Explorer
    3.  
      Opening and restoring files within a recovery point browser
    4.  
      Dismounting a recovery point drive
    5.  
      Viewing the drive properties of a recovery point
  13. Managing backup destinations
    1.  
      About backup destinations
    2.  
      Differences between drive-based backups and file and folder backups
    3.  
      Cleaning up old recovery points
    4.  
      Deleting a recovery point set
    5.  
      Deleting recovery points within a recovery point set
    6.  
      Copying recovery points
    7. About managing file and folder backup data
      1.  
        Viewing the amount of file and folder backup data that is stored on a backup destination
      2.  
        Manually deleting files from your backups of files and folders
      3.  
        Finding versions of a file or folder
    8.  
      Automating the management of backup data
    9.  
      Moving your backup destination
    10.  
      About support of OneDrive for Business
  14. Managing virtual conversions
    1.  
      Defining a virtual conversion job
    2.  
      Running an existing virtual conversion job immediately
    3.  
      Viewing the properties of a virtual conversion job
    4.  
      Viewing the progress of a virtual conversion job
    5.  
      Editing a virtual conversion job
    6.  
      Deleting a virtual conversion job
    7.  
      Running a one-time conversion of a physical recovery point to a virtual disk
  15. Managing cloud storage
    1. Direct to cloud
      1.  
        Providing the OpenStorage destination path
      2.  
        OpenStorage destination options for backups
      3.  
        OpenStorage destination options for recovery
    2.  
      Downloading OpenStorage Files
    3.  
      How Offsite Copy works for cloud storage
    4. About creation of Amazon Machine Image (AMI) in Amazon from Veritas System Recovery backups
      1.  
        How to create an Amazon Machine Image (AMI)
      2.  
        How to view the conversion tasks and AMI status
    5. About S3-Compatible Cloud Storage
      1.  
        Using S3-Compatible Cloud Storage in Veritas System Recovery
    6. About Veritas System Recovery supporting Veritas Access
      1.  
        Using Veritas Access Storage in Veritas System Recovery
    7.  
      About the Cloud Instance Creator Utility
  16. Recovering files, folders, or entire drives
    1.  
      About recovering lost data
    2.  
      Recovering files and folders by using file and folder backup data
    3.  
      Recovering files and folders
    4.  
      Recovering a secondary drive
    5.  
      Recovering a drive
    6.  
      Exploring files and folders on your computer by using Veritas System Recovery Disk
    7.  
      Recovering files and folders by using Veritas System Recovery Disk
  17. Recovering a computer
    1.  
      About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
    2. Booting a computer by using the Veritas System Recovery Disk
      1.  
        Configuring a computer to start from a USB device or DVD
    3.  
      Preparing to recover a computer by checking the hard disk for errors
    4.  
      Recovering a computer
    5.  
      Recovering a computer from a virtual disk file
    6.  
      Recovering a computer with different hardware
    7. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Setting a status IP address to enable recovery from a recovery point on a network share or drive
        2.  
          Getting a static IP address if pinging is unsuccessful
    8.  
      Viewing the properties of a recovery point in the Veritas System Recovery Disk
    9.  
      Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
    10.  
      About the Support Utilities
  18. Copying a hard drive
    1.  
      Preparing to copy a hard drive
    2.  
      Copying one hard drive to another hard drive
  19. Using the Veritas System Recovery Granular Restore Option
    1.  
      About the Veritas System Recovery Granular Restore Option
    2. Best practices when you create recovery points for use with the Granular Restore Option
      1.  
        Protecting your Microsoft Exchange server for successful backups
    3.  
      Starting the Granular Restore Option
    4.  
      Starting Granular Restore Option and opening a specific recovery point
    5.  
      Restoring a Microsoft Exchange mailbox
    6.  
      Restoring a Microsoft Exchange email folder
    7.  
      Restoring a Microsoft Exchange email message
    8.  
      Restoring files and folders using Granular Restore Option
  20. Appendix A. Backing up databases using Veritas System Recovery
    1.  
      About backing up databases using Veritas System Recovery
    2.  
      Creating a manual cold (offline) backup
    3.  
      Creating an automatic warm backup
    4.  
      Creating a hot (online) backup using Veritas System Recovery
  21. Appendix B. Backing up Active Directory
    1.  
      Tips for protecting a domain controller in Active Directory
  22. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  23. Appendix D. Using Veritas System Recovery 22 and Windows Server Core
    1.  
      About Veritas System Recovery 22 and Windows Server Core
    2.  
      Installing Veritas System Recovery 22 on Windows Server Core using commands
  24.  
    Index

Recovering a secondary drive

If you lose data on a secondary drive, you can use an existing recovery point for that drive to restore the data. A secondary drive is a drive other than the drive on which your operating system is installed.

For example, your computer has a D drive and the data is lost. You can restore the D drive back to an earlier date and time.

To recover a drive, you must have a recovery point that includes the drive that you want to recover. If you are not sure, review the Status page to determine what recovery points are available.

See Icons on the Status page.

Note:

Before you proceed, close any applications and files that are open on the drive that you want to restore.

Warning:

When you recover a drive, the data in the recovery point replaces all of the data on the drive. Any changes that you made to the data on a drive after the date of the recovery point you use to recover it are lost. For example, if you created a new file on the drive after you created the recovery point, the new file is not recovered.

To recover a secondary drive

  1. On the Tasks menu, click Recover My Computer.
  2. Select a recovery point.

    Recover My Computer options when you view recovery points by Date

    View by - Date

    Displays all of the discovered recovery points in the order in which they were created.

    Date

    Lets you select an alternate date by using the drop-down calendar. Use the calendar if no recovery points are discovered and displayed in the table.

    View all recovery points

    Lets you view all recovery points that are available.

    Recover My Computer options when you view recovery points by File name

    View by - File name

    Views the recovery points by their file name.

    File name

    Specifies a path and a file name of a recovery point.

    If the recovery point is located in a hidden drive, you must specify the location of the hidden drive in the following format:

    DiskNo-PartitionNo\Filename.v2i or DiskNo-PartitionNo\Filename.iv2i

    For example, if the hidden drive location is on Disk 2 and Partition 3, you must enter 2-3\file.v2i. Where 2 is the disk number and 3 is the partition number.

    Browse

    Lets you browse to a path that contains a recovery point.

    For example, you can browse for a recovery point (.v2i) or incremental recovery point (.iv2i) file on an external (USB) drive. Or, you can browse to a network location, removable media, or Microsoft OneDrive for Business location.

    See About support of OneDrive for Business.

    Browse for OpenStorage Destination

    Lets you browse an OpenStorage storage destination that you want to use for restoring the recovery points.

    See OpenStorage destination options for recovery.

    User name

    Specifies the user name if you specify a recovery point file name that is located in a network path.

    See Rules for network credentials.

    Password

    Specifies the password to a network path.

    Recover My Computer options when you view recovery points by System

    View by - System

    Uses the current system index file that is located in the recovery point storage location. The system index file displays a list of all of the drives on your computer and any associated recovery points from which you can select.

    The use of a system index file reduces the time it takes to convert multiple recovery points. When a recovery point is created, a system index file is saved with it. The system index file contains a list of the most recent recovery points, which includes the original drive location of each recovery point.

    Date

    Lets you select an alternate date of a system index file date by using the drop-down calendar. Use the calendar if no recovery points are discovered and displayed in the table.

    Use latest recovery points for this computer

    Restores the most recent recovery points that exist in the recovery point storage location on your computer.

    The list of drives, source files (.v2i and .iv2i files), and dates comes from the most current system index file (.sv2i).

    Use alternate system index (.sv2i) file

    Restores the recovery points that exist on another computer.

    Browse to and select the .sv2i file for the desired system

    Specifies a path to a system index file (.sv2i) file that resides elsewhere, such as a network location.

    If you selected a system index file that is stored on a network, you are prompted for your network credentials.

    See Rules for network credentials.

    If the recovery point is located in a hidden drive, you must specify the location of the hidden drive in the following format:

    DiskNo-PartitionNo\Filename.sv2i

    For example, if the hidden drive location is on Disk 2 and Partition 3, you must enter 2-3\file.sv2i. Where 2 is the disk number and 3 is the partition number.

    Browse

    Lets you browse to a path that contains a system index file.

    For example, you can browse to an external (USB) drive, a network location, or to removable media to select a system index file.

    You can browse a Microsoft OneDrive location for your recovery point.

    See About support of OneDrive for Business.

    Browse for OpenStorage Destination

    Lets you browse an OpenStorage storage destination that you want to use for restoring the recovery points.

    See OpenStorage destination options for recovery.

    Drives

    Lets you select the drives with the recovery points that you want to restore based on the selected system index file.

  3. Click Recover Now.
  4. Click OK.
  5. Click Yes.

See Recovering a drive.