Veritas™ System Recovery 18 Service Pack 3 User's Guide

Last Published:
Product(s): System Recovery (18.0.3)
  1. Introducing Veritas System Recovery
    1.  
      About Veritas System Recovery
    2.  
      The components of Veritas System Recovery
    3.  
      Accessing Help and Support for Veritas System Recovery
    4.  
      Sending your feedback regarding Veritas System Recovery 18
    5.  
      Accessing Veritas QuickAssist (VQA)
    6.  
      Updating Veritas System Recovery with Veritas Update
  2. Installing Veritas System Recovery
    1.  
      System requirements for Veritas System Recovery
    2.  
      Supported file systems, disk types, disk partition schemes, and removable media
    3.  
      Feature availability in Veritas System Recovery
    4.  
      About the trial version of Veritas System Recovery
    5. Installing Veritas System Recovery
      1.  
        Activating and setting up Veritas System Recovery after installation
      2.  
        Activating Veritas System Recovery after the trial period
    6.  
      Uninstalling Veritas System Recovery
    7.  
      System requirements for Veritas System Recovery Monitor
    8.  
      Installing Veritas System Recovery Monitor
  3. Ensuring the recovery of your computer
    1. Creating a new Veritas System Recovery Disk
      1.  
        Welcome Panel
      2. Creation Options
        1.  
          Veritas System Recovery Disk recovery matrix
        2.  
          Veritas System Recovery Disk customization support matrix
        3.  
          Non-availability of the Typical option
      3.  
        Download and install Windows Assessment and Deployment Kit (ADK)
      4.  
        Languages Options
      5.  
        Veritas System Recovery Disk Storage Media/Destination Options
      6.  
        Licensed Features Options
      7. Storage and Network Drivers Options
        1.  
          Adding a Storage or Network Driver
      8.  
        Startup Options
      9.  
        Network Options
      10.  
        Setup LightsOut Restore Options
    2. Customizing an existing Veritas System Recovery Disk
      1.  
        Welcome Panel
      2.  
        Recovery Disk Source Options
      3. Veritas System Recovery Disk Storage Media/Destination Options
        1.  
          How to add new drivers or driver versions to the Veritas System Recovery Disk
      4.  
        Licensed Features Options
      5. Storage and Network Drivers Options
        1.  
          Adding a Storage or Network Driver
      6.  
        Startup Options
      7.  
        Network Options
    3. About restoring a computer from a remote location by using LightsOut Restore
      1. Configuring LightsOut Restore
        1.  
          Welcome Panel
        2.  
          Source Location Options
        3.  
          Licensed Features Options
        4. Storage and Network Drivers Options
          1.  
            Adding a Storage or Network Driver
        5.  
          Startup Options
        6.  
          Network Options
        7.  
          Setup LightsOut Restore Options
    4.  
      Testing the Veritas System Recovery Disk
  4. Getting Started
    1.  
      How to use Veritas System Recovery
    2.  
      Starting Veritas System Recovery
    3.  
      Configuring Veritas System Recovery default options
    4. Setting up default general backup options
      1.  
        Setting a default backup destination
    5.  
      Improving your computer's performance during a backup
    6.  
      Enabling network throttling
    7.  
      Setting default options for the Windows notification area
    8. File types and file extension
      1.  
        Adding new file types and extensions
      2.  
        Renaming file types and extensions
      3.  
        Restoring default file types and extensions
      4.  
        Deleting a file type and all of its extensions
    9.  
      Removing or changing the unique name for an external drive
    10.  
      Configuring default FTP settings for use with Offsite Copy
    11.  
      Logging Veritas System Recovery messages
    12.  
      Enabling email notifications for product (event) messages
    13.  
      Setting up your first backup using Easy Setup
    14.  
      Home page
    15.  
      Status page
    16.  
      Tasks page
    17.  
      Tools page
    18.  
      Advanced page
  5. Best practices for backing up your data
    1.  
      About backing up your data
    2.  
      Best practices for backing up data
    3.  
      What to do when a backup is finished
    4.  
      Tips for running defined backups
    5.  
      Backup destinations
    6.  
      Backing up dual-boot computers
    7.  
      Manually validating recovery points
  6. Backing up entire drives
    1. Defining a drive-based backup
      1. USB disk rotation
        1.  
          How USB disk rotation works
      2.  
        Rules for network credentials
      3.  
        Running command files during a backup
      4.  
        Editing backup options
      5.  
        Verifying the integrity of a recovery point
      6.  
        Viewing the progress of a backup
      7.  
        Recovery point encryption
    2.  
      Compression levels for recovery points
    3.  
      Running a one-time backup from Veritas System Recovery
    4.  
      Running a backup from Veritas System Recovery Disk
    5.  
      How Offsite Copy works
  7. Backing up files and folders
    1.  
      Backing up files and folders
  8. Running and managing backup jobs
    1. Running an existing backup job immediately
      1.  
        Running a backup to create an alternate type of recovery point
    2.  
      Adjusting the speed of a backup
    3.  
      Stopping a backup or a recovery task
    4.  
      Verifying that a backup is successful
    5.  
      Viewing the properties of a backup job
    6.  
      Editing backup settings
    7.  
      Enabling event-triggered backups
    8.  
      Editing a backup schedule
    9.  
      Disabling or enabling a backup job
    10.  
      Deleting backup jobs
    11.  
      Adding users who can back up your computer
    12.  
      Configuring access rights for users or groups
  9. Backing up remote computers from your computer
    1. About backing up other computers from your computer
      1.  
        Adding remote computers to the Computer List
      2.  
        Adding local computers to the Computer List
      3.  
        Removing a computer from the Computer List
    2. About the Veritas System Recovery Agent
      1.  
        Using the Veritas System Recovery Agent
      2.  
        About managing the Veritas System Recovery Agent through Windows Services
    3. About deploying the Veritas System Recovery Agent
      1.  
        Preparing a computer in a workgroup environment to deploy the Veritas System Recovery Agent
      2.  
        Deploying the Veritas System Recovery Agent
      3.  
        Manually installing the Veritas System Recovery Agent
    4. Best practices for Veritas System Recovery services
      1.  
        Opening Windows services
      2.  
        Starting or stopping the Veritas System Recovery Agent service
      3.  
        Setting up recovery actions when the Veritas System Recovery Agent does not start
    5.  
      Viewing Veritas System Recovery Agent dependencies
    6. About controlling access to Veritas System Recovery
      1.  
        Enabling users or groups to access Veritas System Recovery
      2.  
        Changing permissions for a user or a group
      3.  
        Disabling access for users or groups to Veritas System Recovery
      4.  
        Running Veritas System Recovery using different user rights
  10. Monitoring the status of your backups
    1. About monitoring backups
      1.  
        Refreshing the information that displays about hard disk configuration changes
    2.  
      Icons on the Home page
    3.  
      Icons on the Status page
    4.  
      Configuring Veritas System Recovery to send SNMP traps
    5.  
      Customizing the status reporting of a drive (or file and folder backups)
    6.  
      Viewing drive details
    7.  
      Improving the protection level of a drive
    8.  
      About using event log information to troubleshoot problems
  11. Monitoring the backup status of remote computers using Veritas System Recovery Monitor
    1.  
      About Veritas System Recovery Monitor
    2.  
      Starting Veritas System Recovery Monitor
    3.  
      Icons on the Veritas System Recovery Monitor console
    4.  
      Configuring Veritas System Recovery Monitor default options
    5. Adding a remote computer to the Computer List
      1.  
        Importing a text file to add multiple remote computers to the Computer List
    6.  
      Modifying the logon credentials for the remote computers
    7.  
      Removing a remote computer from the Computer List
    8.  
      Viewing the backup protection status of a remote computer
    9.  
      Viewing the Protection Status report
  12. Exploring the contents of a recovery point
    1.  
      About exploring recovery points
    2. Exploring a recovery point through Windows Explorer
      1.  
        Mounting a recovery point from Windows Explorer
    3.  
      Opening and restoring files within a recovery point browser
    4.  
      Dismounting a recovery point drive
    5.  
      Viewing the drive properties of a recovery point
  13. Managing backup destinations
    1.  
      About backup destinations
    2.  
      Differences between drive-based backups and file and folder backups
    3.  
      Cleaning up old recovery points
    4.  
      Deleting a recovery point set
    5.  
      Deleting recovery points within a recovery point set
    6.  
      Copying recovery points
    7. About managing file and folder backup data
      1.  
        Viewing the amount of file and folder backup data that is stored on a backup destination
      2.  
        Manually deleting files from your backups of files and folders
      3.  
        Finding versions of a file or folder
    8.  
      Automating the management of backup data
    9.  
      Moving your backup destination
    10.  
      About support of OneDrive for Business
  14. Managing virtual conversions
    1.  
      Defining a virtual conversion job
    2.  
      Running an existing virtual conversion job immediately
    3.  
      Viewing the properties of a virtual conversion job
    4.  
      Viewing the progress of a virtual conversion job
    5.  
      Editing a virtual conversion job
    6.  
      Deleting a virtual conversion job
    7.  
      Running a one-time conversion of a physical recovery point to a virtual disk
  15. Managing cloud storage
    1. Direct to cloud
      1.  
        Providing the OpenStorage destination path
      2.  
        OpenStorage destination options for backups
      3.  
        OpenStorage destination options for recovery
    2.  
      Downloading OpenStorage Files
    3.  
      How Offsite Copy works for cloud storage
    4. About creation of Amazon Machine Image (AMI) in Amazon from Veritas System Recovery backups
      1.  
        How to create an Amazon Machine Image (AMI)
      2.  
        How to view the conversion tasks and AMI status
    5. About S3-Compatible Cloud Storage
      1.  
        Using S3-Compatible Cloud Storage in Veritas System Recovery
    6. About Veritas System Recovery supporting Veritas Access
      1.  
        Using Veritas Access Storage in Veritas System Recovery
    7.  
      About the Cloud Instance Creator Utility
  16. Recovering files, folders, or entire drives
    1.  
      About recovering lost data
    2.  
      Recovering files and folders by using file and folder backup data
    3.  
      Recovering files and folders
    4.  
      Recovering a secondary drive
    5.  
      Recovering a drive
    6.  
      Exploring files and folders on your computer by using Veritas System Recovery Disk
    7.  
      Recovering files and folders by using Veritas System Recovery Disk
  17. Recovering a computer
    1.  
      About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
    2. Booting a computer by using the Veritas System Recovery Disk
      1.  
        Configuring a computer to start from a USB device or DVD
    3.  
      Preparing to recover a computer by checking the hard disk for errors
    4.  
      Recovering a computer
    5.  
      Recovering a computer from a virtual disk file
    6.  
      Recovering a computer with different hardware
    7. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Setting a status IP address to enable recovery from a recovery point on a network share or drive
        2.  
          Getting a static IP address if pinging is unsuccessful
    8.  
      Viewing the properties of a recovery point in the Veritas System Recovery Disk
    9.  
      Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
    10.  
      About the Support Utilities
  18. Copying a hard drive
    1.  
      Preparing to copy a hard drive
    2.  
      Copying one hard drive to another hard drive
  19. Using the Veritas System Recovery Granular Restore Option
    1.  
      About the Veritas System Recovery Granular Restore Option
    2. Best practices when you create recovery points for use with the Granular Restore Option
      1.  
        Protecting your Microsoft Exchange server for successful backups
    3.  
      Starting the Granular Restore Option
    4.  
      Starting Granular Restore Option and opening a specific recovery point
    5.  
      Restoring a Microsoft Exchange mailbox
    6.  
      Restoring a Microsoft Exchange email folder
    7.  
      Restoring a Microsoft Exchange email message
    8.  
      Restoring files and folders using Granular Restore Option
  20. Appendix A. Backing up databases using Veritas System Recovery
    1.  
      About backing up databases using Veritas System Recovery
    2.  
      Creating a manual cold (offline) backup
    3.  
      Creating an automatic warm backup
    4.  
      Creating a hot (online) backup using Veritas System Recovery
  21. Appendix B. Backing up Active Directory
    1.  
      Tips for protecting a domain controller in Active Directory
  22. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  23. Appendix D. Using Veritas System Recovery 18 and Windows Server Core
    1.  
      About Veritas System Recovery 18 and Windows Server Core
    2.  
      Installing Veritas System Recovery 18 on Windows Server Core using commands

Copying recovery points

You can copy recovery points to another location for added security. For example, you can copy them to another hard disk, another computer on a network, or on removable media such as USB disks. You can then store these copies in a protected location.

You can also create archive copies of your recovery points to free up disk space. For example, you can copy recovery points to a network location or USB disk, and then manually delete the original recovery points. You should verify the copies of the recovery points to ensure that they are valid.

To make copies of recovery points

  1. On the View menu, click Tools.
  2. Click Manage Backup Destination.
  3. In the Recovery Point Sets table, select a recovery point set.
  4. In the Manage Backup Destination window, on the Tasks menu, click Copy.
  5. If the Copy Recovery Point dialog box is displayed, select a recovery point within the set that you want to copy. Otherwise, skip to the next step.
  6. On the Welcome panel of the Copy Recovery Point Wizard, click Next.
  7. Do one of the following:
    • If you selected a recovery point in step 5, the recovery point that you want to copy is already highlighted (selected) for you in the Date table of the Source panel. Click Next.

    • On the Source panel, select the recovery point that you want to copy.

      Recovery point sets appear as single recovery points. Select View all recovery points to display all incremental recovery points that are included within the recovery point sets.

      Source options when you copy recovery points by Date

      View by - Date

      Displays all of the discovered recovery points in the order in which they were created.

      Date

      Lets you select an alternate date by using the drop-down calendar. Use the calendar if no recovery points are discovered and displayed in the table.

      View all recovery points

      Lets you view all recovery points that are available.

      Source options when you copy recovery points by File name

      View by - File name

      Lets you view recovery points by their file name.

      File name

      Specifies a path and a file name of a recovery point.

      Browse

      Lets you browse to a path that contains a recovery point.

      For example, you can browse for a recovery point (.v2i) or incremental recovery point (.iv2i) file on an external (USB) drive. Or, you can browse to a network location, or removable media.

      OpenStorage Destination

      Lets you select an OpenStorage storage destination that you want to use for restoring the recovery points.

      See OpenStorage destination options for recovery.

      User name

      Specifies the user name if you specify a recovery point file name that is located in a network path.

      See Rules for network credentials.

      Password

      Specifies the password to a network path.

      Source options when you copy recovery points by System

      View by - System

      Lets you use the current system index file that is located in the recovery point storage location. The system index file displays a list of all of the drives on your computer and any associated recovery points from which you can select.

      The use of a system index file reduces the time it takes to convert multiple recovery points. When a recovery point is created, a system index file is saved with it. The system index file contains a list of the most recent recovery points, which includes the original drive location of each recovery point.

      Date

      Lets you select an alternate date of a system index file date by using the drop-down calendar. Use the calendar if no recovery points are discovered and displayed in the table.

      Use latest recovery points for this computer

      Restores the most recent recovery points that exist in the recovery point storage location on your computer.

      The list of drives, source files (.v2i and .iv2i files), and dates comes from the most current system index file (.sv2i).

      Use alternate system index (.sv2i) file

      Restores the recovery points that exist on another computer.

      Browse to and select the .sv2i file for the desired system

      Specifies a path to a system index file (.sv2i) file that resides elsewhere, such as a network location.

      If you selected a system index file that is stored on a network, you are prompted for your network credentials.

      See Rules for network credentials.

      Browse

      Lets you browse to a path that contains a system index file.

      For example, you can browse to an external (USB) drive, a network location, or to removable media to select a system index file.

      OpenStorage Destination

      Lets you select an OpenStorage storage destination that you want to use for restoring the recovery points.

      See OpenStorage destination options for recovery.

      Drives

      Lets you select the drives with the recovery points that you want to restore based on the selected system index file.

  8. Click Next.
  9. In the Destination Location panel, specify the folder path where you want to copy the recovery point, and then click Next.

    Folder

    Lets you type the path to which you want to copy the recovery point.

    Browse

    Lets you browse to a folder path where you want to copy the recovery point.

    OpenStorage Destination

    Lets you select an OpenStorage storage destination that you want to use for restoring the recovery points.

    See OpenStorage destination options for recovery.

    Edit

    Lets you edit the destination information.

    File name

    Lets you select a file name that you want to rename.

    Rename

    Lets you renames the file that you have selected in the File name table.

  10. On the Options panel, set the options you want for the copied recovery point, and then click Next.

    Copy recovery point options

    Compression

    Lets you use one of the following compression levels for the recovery point:

    • None

    • Standard

    • Medium

    • High

    The results can vary depending on the types of files that are saved in the drive.

    Verify recovery point after creation

    Verifies whether the recovery point is valid after it is created.

    Include system and temporary files

    Includes indexing support for an operating system and temporary files when a recovery point is created or copied on the client computer.

    Advanced

    Lets you add security options to the recovery point.

    Description

    Indicates a description for the recovery point. The description can be anything that helps you further identify the recovery point's contents.

    Advanced options

    Divide into smaller files to simplify archiving

    Lets you split the recovery point into smaller files and specifies the maximum size (in MB) for each file.

    For example, to copy a recovery point to ZIP disks from your backup destination, specify a maximum file size of 100 MB, according to the size of each ZIP disk.

  11. In the Security Options panel, set the password, select the encryption for the copied recovery point, and then click Next.

    Use password

    Sets a password and enables AES encryption on the recovery point when it is created.

    This check box is selected by default.

    Password

    Lets you specify a password for the backup. Passwords can include standard characters. Passwords cannot include extended characters, or symbols. (Use characters with an ASCII value of 128 or lower.)

    You must type this password before restoring a backup or view the contents of the recovery point.

    Confirm password

    Lets you retype the password for confirmation.

    AES encryption

    Encrypts recovery point data to add another level of protection to your recovery points.

    If you upgrade from a previous version to Veritas System Recovery 18, for older backup jobs where only password protection is defined, you need to edit the jobs to select the AES encryption level. If you do not edit the older backup jobs, they continue to run without AES Encryption. Veritas recommends that you edit the job and select AES encryption level.

    Note:

    If the Use Password check box is selected, you must define AES encryption.

    Choose from the following encryption levels:

    • Standard 128-bit (8+ character password)

    • Medium 192-bit (16+ character password)

    • High 256-bit (32+ character password)

  12. Review the options that you selected, and then click Finish.

After the recovery points are safely copied, you can delete them from your computer.

See Deleting a recovery point set.

See Cleaning up old recovery points.

See Deleting recovery points within a recovery point set.