Veritas NetBackup™ OpsCenter Administrator's Guide
- Overview of NetBackup OpsCenter
- About OpsCenter
- About OpsCenter components
- About using the OpsCenter console
- About starting the OpsCenter console
- About OpsCenter console components
- About using the links on the title bar
- About using tabs and subtabs
- About refreshing the OpsCenter console
- Changing the Task pane
- About the View pane
- Using the quick links in the Task pane
- Viewing alerts from the Alert Summary pane
- Sizing the Content pane
- About the OpsCenter status bar
- Status icons and colors in the console
- About using tables
- Common tasks in OpsCenter
- About using Web browser bookmarks
- About OpsCenter documentation
- Installing OpsCenter
- About planning an OpsCenter installation
- Installing OpsCenter on Windows and UNIX
- About OpsCenter upgrade on Windows and UNIX
- About files and folders that are protected during OpsCenter upgrade
- About OpsCenter upgrade failure scenarios
- About post-installation tasks
- About uninstalling OpsCenter on Windows and UNIX
- About clustering OpsCenter
- Getting started with OpsCenter
- Administering OpsCenter
- About the services and processes used by OpsCenter
- OpsCenter server scripts on Windows and UNIX
- About OpsCenter database administration
- About backup and restore of OpsCenter and OpsCenter Analytics
- About communication ports and firewall considerations in OpsCenter
- Communication ports used by key OpsCenter components
- Web browser to launch OpsCenter user interface
- About OpsCenter user interface and OpsCenter server software communication
- About OpsCenter server to NetBackup primary server (NBSL) communication
- About SNMP traps
- About communication between OpsCenter and Sybase database
- About email communication in OpsCenter
- Gathering troubleshooting data with the support script
- About OpsCenter log files
- Understanding OpsCenter settings
- OpsCenter settings
- Setting user preferences
- About managing licenses
- Configuring the data purge period on the OpsCenter Server
- About storing the SMTP Server configurations in OpsCenter
- Configuring SMTP server settings for OpsCenter
- Adding host aliases in OpsCenter
- Merging objects (hosts) in OpsCenter
- Modifying tape library information in OpsCenter
- Copying a user profile in OpsCenter
- Setting report export location in OpsCenter
- About managing Object Types in OpsCenter
- About managing OpsCenter users
- About managing user password
- About adding AD / LDAP user groups in OpsCenter
- Settings > Users > Users options
- User access rights and functions in OpsCenter user interface
- Viewing OpsCenter user account information
- Adding new users to OpsCenter
- Editing OpsCenter user information
- Resetting an OpsCenter user password
- Resetting password of the OpsCenter Security Admin
- Deleting OpsCenter users
- Viewing OpsCenter user groups
- Settings > Users > User Groups options
- Adding OpsCenter user groups
- Editing OpsCenter user groups
- Deleting OpsCenter user groups
- About managing recipients in OpsCenter
- Viewing email recipients in OpsCenter
- Settings > Recipients > Email options
- Viewing SNMP trap recipients in OpsCenter
- Settings > Recipients > SNMP trap recipient options
- Creating OpsCenter email recipients
- Settings > Recipients > Email > Add Email Recipient options
- Creating OpsCenter SNMP trap recipients
- Settings > Recipients > SNMP > Add SNMP trap recipient options
- Modifying OpsCenter Email or SNMP recipient information
- Deleting OpsCenter Email or SNMP trap recipient
- About managing cost analysis and chargeback for OpsCenter Analytics
- Setting the default currency for OpsCenter cost reports
- Settings > Chargeback > Currency Settings options
- Editing the OpsCenter global currency list
- Settings > Chargeback > Currency Settings > Edit Currency List options
- Settings > Chargeback > Cost Variable options
- Creating cost variables in OpsCenter
- Modifying cost variables in OpsCenter
- Deleting cost variables in OpsCenter
- Settings > Chargeback > Cost Formulae options
- Creating cost formulae in OpsCenter
- Modifying cost formulae in OpsCenter
- Deleting a cost formulae in OpsCenter
- Estimating chargeback costs using the OpsCenter Formula Modeling Tool
- Settings > Chargeback > Cost Estimation options
- Monitoring OpsCenter tuning status
- Understanding data collection
- About configuring data collection for NetBackup
- Settings > Configuration > NetBackup options
- NetBackup data collection view
- How OpsCenter collects data from NetBackup
- About the Breakup Jobs option
- Viewing primary server details and data collection status
- Adding a primary server or appliance in OpsCenter
- Adding a NetBackup primary server
- Configuring a primary server or appliance primary server for server access and data collection by OpsCenter
- Settings > Configuration > NetBackup > Add Primary Server options
- Adding a primary server or an appliance primary server in the OpsCenter console
- Editing a primary server or an appliance primary server in OpsCenter
- Deleting a primary server or an appliance primary server in OpsCenter
- Controlling data collection for a primary server in OpsCenter
- About configuring data collection for NetBackup
- Managing OpsCenter views
- About OpsCenter views
- About managing OpsCenter views
- About managing nodes and objects in OpsCenter
- Adding nodes to a view in OpsCenter
- Modifying node details in OpsCenter
- Deleting nodes from a view in OpsCenter
- Managing static views
- Managing dynamic views
- View filters in OpsCenter
- Setting up logging for View Builder
- Monitoring NetBackup using OpsCenter
- About the Monitor views
- Controlling the scope of Monitor views
- About monitoring NetBackup using the Overview tab
- Viewing the Job Summary by State
- Viewing the Media Summary by Status
- About Top 7 Job Error Log Summary
- Viewing the Services Summary
- Viewing the Primary Server Summary
- Viewing the Job Summary by Job Status
- Viewing the Drive Summary by Status
- Top 7 Policies by Failed Jobs
- Viewing the Alert Summary by Severity
- About monitoring NetBackup jobs
- Monitor > Jobs List View options
- About monitoring jobs using the List View
- Viewing the details for a single NetBackup job
- Viewing the details for a primary server associated with a job
- Viewing policy information for a job
- Filtering on NetBackup job type and state
- Controlling NetBackup jobs
- Reconciling NetBackup jobs
- Changing the job priority
- Change Job Priority dialog box options
- Exporting NetBackup job logs
- About using the Summary View for monitoring jobs
- Viewing the Job Summary by Job Status
- Viewing the Job Summary by State
- Viewing the Job Summary by Type
- About the Group Component Summary table
- About using the Hierarchical View for monitoring jobs
- Viewing the details for a single NetBackup job
- Viewing the details for a primary server associated with a job
- Viewing policy information for a job
- Filtering on NetBackup job state
- Monitor > Services view
- Filtering on NetBackup service type
- Controlling NetBackup services
- About monitoring NetBackup policies
- Monitor > Policies List View
- About using the List View to monitor NetBackup policies
- Filtering on NetBackup policy type
- Monitor > Policies page
- Viewing details for a single NetBackup policy
- Viewing the details for a primary server associated with a policy
- Viewing the details for a volume pool associated with a policy
- Activating or deactivating a job policy
- Starting a manual backup
- Viewing the history for a single job policy
- Monitor > Policies Summary View
- About Top 5 Policies by Data Backed up
- About Top 7 Policies by Failed Jobs
- About Top 7 Policies by No. of Jobs
- About monitoring NetBackup media
- Monitor > Media List View options
- About using the List View to monitor NetBackup media
- Viewing the details for NetBackup media
- Viewing the details for a primary server associated with the media
- Filtering on NetBackup media type
- Controlling media
- Monitor > Media Summary View options
- Hierarchical View by Volume Pool for monitoring media
- Viewing the details for volume pool
- Viewing the details for media
- Controlling media
- Hierarchical View by Volume Group for monitoring media
- Viewing the details for a volume group
- Viewing the details for media
- Controlling media in OpsCenter
- Monitoring NetBackup devices
- Monitor > Devices > Drives List View options
- About using the List View for monitoring drives
- Viewing the details for a single drive
- Viewing the details for a primary server associated with a drive
- Filtering on NetBackup drive category
- Controlling drives
- Monitor > Devices > Drives Summary View
- Viewing the Drive Summary by Status
- Monitor > Devices > Disk Pools options
- Viewing the details for a single disk pool
- About monitoring NetBackup hosts
- Monitor > Hosts > Primary Servers view
- Filtering by NetBackup primary server type and status
- Monitor > Hosts > Media Servers view
- Viewing the details of a primary server that is associated with a media server
- Monitor > Hosts > Clients view
- Viewing the details for a single primary server
- About monitoring NetBackup alerts
- Monitor > Alerts List View
- About using the List View to monitor NetBackup alerts
- Viewing the details for a single alert
- Viewing the details of a single alert for Appliance hardware failure
- Viewing the details of the alert policy associated with an alert
- Filtering by alert type
- Responding to alerts
- Summary View for monitoring NetBackup alerts
- Viewing alerts by severity
- Viewing alerts by NetBackup Primary Server
- About monitoring Audit Trails
- Monitor > Appliance Hardware > Primary Server
- Monitor > Appliance Hardware > Media Server
- Monitor > Appliance Hardware > NetBackup
- Appliance hardware details
- Monitor > Cloud options
- Managing NetBackup using OpsCenter
- About the Manage views
- Controlling the scope of Manage views
- About managing alert policies
- About OpsCenter alert policies
- Manage > Alert Policies view
- Viewing the details for a single alert policy
- Filtering on type of alert policy
- About creating (or changing) an alert policy
- Managing an alert policy
- Viewing the alerts associated with an alert policy
- About managing NetBackup storage
- About managing NetBackup devices
- About Operational Restore and Guided Recovery operations
- About Operational Restores from OpsCenter
- About Guided Recovery
- Setting up for Guided Recovery cloning
- Guided Recovery cloning pre-operation checks
- Performing a Guided Recovery cloning operation
- Select a Master Server dialog
- Select Source Database panel
- Select Control File Backup panel
- Destination host and login panel
- Destination Parameters panel
- Selection summary panel
- Pre-clone check panel
- Job Details panel
- Guided Recovery post-clone operations
- Troubleshooting Guided Recovery
- About managing NetBackup Hosts
- About managing NetBackup Deployment Analysis
- About the traditional license report
- Prerequisites and data collection for a traditional licensing report
- Traditional Licensing page
- Create Traditional Licensing Report Wizard
- Generating a Traditional Licensing report
- Traditional Licensing report and log file locations
- Possible Traditional License report issues
- Capacity License report
- Data compilation for the Capacity License report
- Generating a Capacity Licensing report
- Possible Capacity License report issues
- Supporting Replication Director in OpsCenter
- About monitoring Replication Director from OpsCenter
- About the Open Storage alert condition
- How the events are generated
- Adding an alert policy
- About monitoring replication jobs
- Disk pool monitoring
- Storage lifecycle policy reporting
- Reporting on storage units, storage unit groups, and storage lifecycle policies
- Understanding and configuring OpsCenter alerts
- About using SNMP
- About SNMP
- About SNMP versions
- SNMP versions supported in OpsCenter
- About the Management Information Base (MIB) and OpsCenter support
- SNMP traps
- Alert descriptions in OpsCenter
- Configuring the SNMP trap community name for OpsCenter
- Configuring the SNMP version for sending SNMP traps
- About customizing Alert Manager settings
- Frequently asked SNMP and OpsCenter questions
- About managing OpsCenter alerts using Microsoft System Center Operations Manager 2007
- About managing OpsCenter alerts using HP OpenView Network Node Manager 7.50/7.51 on Windows
- About using SNMP
- Reporting in OpsCenter
- About OpsCenter reports
- Report Templates in OpsCenter
- About managing reports in OpsCenter
- Save report and email report dialog boxes
- Saving an OpsCenter report
- Exporting an OpsCenter report
- File formats available in OpsCenter
- Emailing a report in OpsCenter
- Configuring number of rows in a tabular report for email or export
- Adding email recipients to an OpsCenter report mailing
- Add email recipients dialog box options
- Creating a custom report in OpsCenter
- Creating an OpsCenter report using SQL query
- About managing My Reports
- About managing My Dashboard
- About managing reports folders in OpsCenter
- Using report schedules in OpsCenter
- Reports > Schedules options
- About managing report schedules in OpsCenter
- About managing time schedules in OpsCenter
- Appendix A. Attributes of NetBackup data
- Appendix B. Man pages for CLIs
- Appendix C. Creating views using CSV, TSV, and XML files
- About using CSV, TSV, and XML files to create views
- About creating CSV files
- About creating TSV files
- About creating XML files
- XML DTD structure
- DTD elements
- DTD <application> element
- DTD <objects> and <object> elements
- DTD <attribute> elements
- DTD <view> element
- DTD <node> elements
- DTD <aliaslevel> elements
- Examples of XML files
- Example 1: Adding an object
- Example 2: Adding a view
- Example 3: Updating an object
- Example 4: Merging objects
- Appendix D. Error messages in OpsCenter
- Index
Alert descriptions in OpsCenter
This section shows the content that is sent for each OpsCenter alert as OID 1.3.6.1.4.1.1302.3.12.10.1.3.
In
Note:
1.3.6.1.4.1.1302.3.12.10.1.3 represents iso.org.dod.internet.private.enterprises.products.veritascc. ccTrapDefinitionsBranch.ccTrapVarsBranch.alertDescription.
Most of the alert information in OpsCenter is sent as OID 1.3.6.1.4.1.1302.3.12.10.1.3.
Table: Alert conditions in OpsCenter shows the content that each OpsCenter alert sends as OID 1.3.6.1.4.1.1302.3.12.10.1.3.
Table: Alert conditions in OpsCenter
Alert type | Alert condition | Description (Example) |
|---|---|---|
|
Job |
High job failure rate |
Alert Raised on: September 5, 2009 5:00 PM Tree Type : Policy Nodes : Root Node % Failed Jobs: 100.0 Alert Policy: high job failure rate policy view OpsCenter Server: ccs-sol-qe-17 Severity: Warning |
|
Hung job |
Alert Raised on: September 7, 2009 2:21 PM Job: 25888 Tree Type : Policy Nodes : ccs-win-qe-5 Job Policy: ccsqasol1 Client: ccs-win-qe-5 Alert Policy: Hung Job OpsCenter Server: ccs-sol-qe-17 Severity: Warning | |
|
Job finalized |
Alert Raised on: September 9, 2009 4:54 PM Job: 26356 Tree Type : Policy Nodes : node1 Job Policy: sample_policy Exit Status: 150 (termination requested by administrator) Client: ccs-win-qe-5 New State: Done Alert Policy: Job Finalized OpsCenter Server: ccs-sol-qe-11 Severity: Warning | |
|
Incomplete Job |
Alert Raised on: September 9, 2009 4:54 PM Job: 26356 Tree Type : Policy Nodes : node1 Job Policy: sample_policy Client: ccs-win-qe-5 Alert Policy: Incomplete Job OpsCenter Server: ccs-sol-qe-11 Severity: Warning | |
|
Media |
Frozen media |
Alert Raised on: August 17, 2009 12:24 PM Tree Type : Server Nodes: node1 Frozen Media Name: A00004 Media server : ranjan Alert Policy: frozen media policy OpsCenter Server: localhost Severity: Warning |
|
Suspended media |
Alert Raised on: August 12, 2009 3:36 PM Suspended Media Name: 0122L2 Tree Type : Server Nodes: node1 Media server : ccs-win-qe-13 Alert Policy: Suspended media policy OpsCenter Server: localhost Severity: Informational | |
|
Exceeded max media mounts |
Alert Raised on: August 12, 2009 3:27 PM Media Name: A00009 Tree Type : Server Nodes: node1 Media server : ccs-win-qe-13 Number of mounts: 3402 Alert Policy: Exceeded Max Media Mounts policy OpsCenter Server: localhost Severity: Critical | |
|
Media required for restore |
Alert Raised on: December 4, 2008 4:39 PM Tree Type : Server Nodes: node1 Media: 000_00000_TL4 Required for restore Primary server: omwin12(omwin12) Client: omwin12 Media server: macy Restore Job ID: 615 Alert Policy: Media Required for Restore_root OpsCenter Server: ccs-sol-qe-10 Severity: Warning | |
|
Low available media |
Alert Raised on: September 13, 2012 4:53 PM Tree Type: Server Tree Name : ALL PRIMARY SERVERS Nodes: omhp5 Available Media: 0 Alert Policy: Low Available Media OpsCenter Server: ccs-sol-qe-12 Severity: Informational | |
|
High suspended media |
Alert Raised on: August 12, 2009 11:40 AM Tree Type : Server Nodes: node1 Suspended Media: 1 % Suspended Media: 25.0 Alert Policy: high percentage suspended media OpsCenter Server: localhost Severity: Warning | |
|
High frozen media |
Alert Raised on: December 8, 2008 10:24 AM Tree Type : Server Nodes: node1 Frozen media: 6 % Frozen Media: 66 Alert Policy: highfrozenmedia OpsCenter Server: winfor11 Severity: Warning | |
|
Catalog |
Catalog Space low |
Alert Raised on: December 8, 2008 10:08 AM Primary server : sargam(sargam) Tree Type : Server Nodes: node1 Available Catalog Space: 6480880 KB Threshold Catalog Space: 102400 TB Alert Policy: test_catalogspacelow OpsCenter Server: winfor11 Severity: Warning |
|
Catalog not Backed up |
Alert Raised on: September 7, 2009 9:54 AM Tree Type : Server Nodes : ccs-sol-qe-13 Threshold: 10 Minute(s) Last Catalog BackUp Time: September 6, 2009 5:21 PM Alert Policy: Catalog not Backed up OpsCenter Server: ccs-sol-qe-17 Severity: Warning | |
|
Catalog Backup Disabled |
Alert Raised on: September 5, 2009 3:44 PM Tree Type : Server Nodes : ccs-win-qe-1 Alert Policy: Catalog Backup Disabled OpsCenter Server: ccs-sol-qe-17 Severity: Warning | |
|
Tape |
Mount Request |
Alert Raised on: September 7, 2009 6:52 PM Tree Type : Server Nodes : ccs-win-qe-1 Barcode: 000014 Density: dlt evsn: 000014 Mode: 82 Request ID: 120 rvsn: 000014 User: - Volume Group: 000_00000_TLD Request Time: February 4, 1991 12:56 AM Alert Policy: Mount Request OpsCenter Server: ccs-sol-qe-12 Severity: Warning |
|
No Cleaning Tape |
Alert Raised on: August 17, 2009 12:30 PM Tree Type : Server Nodes : ccs-win-qe-1 Media server : ranjan Robot Number: 0 Alert Policy: no cleaning tape left OpsCenter Server: localhost Severity: Warning | |
|
Zero Cleaning Left |
Alert Raised on: December 13, 2008 12:02 PM Tree Type : Server Nodes : ccs-win-qe-1 Primary server : ORLP-SPEECH01 Media server : ORLP-SPEECH01 Robot Number: 0 Cleaning Tape: CLN084 Alert Policy: test_zerocleaningleft_public OpsCenter Server: winfor11 Severity: Warning | |
|
Disk |
Disk Pool Full |
Alert Raised on: August 20, 2009 5:25 PM Tree Type : Server Nodes : ccs-win-qe-1 Disk Pool ID: SSOD_Pool Disk Pool Name: SSOD_Pool Total Capacity: 1007664128 KB Used Capacity: 1005702144 KB Alert Policy: Disk Pool Full OpsCenter Server: localhost Severity: Informational |
|
Disk Volume Down |
Alert Raised on: August 17, 2009 5:08 PM Tree Type : Server Nodes : ccs-win-qe-1 Disk Volume ID: /vol/luns/nbusd_sun10 Disk Pool ID: SSOD_Pool Alert Policy: disk volume down pol OpsCenter Server: localhost Severity: Informational | |
|
Low Disk Volume Capacity |
Alert Raised on: August 26, 2009 10:35 AM Tree Type : Server Nodes : ccs-win-qe-1 Disk Volume Free Capacity: 106 MB Threshold: 20 % OpsCenter Server: localhost Severity: Major | |
|
Drive is Down |
Alert Raised on: August 12, 2009 10:39 AM Tree Type : Server Nodes : ccs-win-qe-1 Media server : omlinux2 Drive Name: BNCHMARK.VS640.000 Drive Number: 1 Robot Number: 0 Alert Policy: drive down-individual alert Device Path: /dev/nst0 OpsCenter Server: localhost Severity: Critical | |
|
High Down Drives |
Alert Raised on: August 12, 2009 3:13 PM Tree Type : Server Nodes : ccs-win-qe-1 Drive Number: 1 % Down Drive Paths: 100.0 Alert Policy: high down drives OpsCenter Server: localhost Severity: Major | |
|
Primary Server Unreachable |
Alert Raised on: October 23, 2009 12:20 AM Alert Policy: PrimaryServer Unreachable OpsCenter Server: CCSQAWINSP1 Severity: Major | |
|
Lost Contact with Media Server |
Alert Raised on: February 18, 2008 1:33 PM Primary server : pmsun22 Media server : pmsun22 Alert Policy: lcm OpsCenter Server: pmwin9 Severity: Warning | |
|
Appliance Hardware Failure |
| |
|
Others |
Service Stopped |
Alert Raised on: August 31, 2009 5:59 PM Tree Type : Server Nodes : ccs-win-qe-1 Media server : omlinux2 Process Name: nbkms Alert Policy: Service stopped OpsCenter Server: ccs-sol-qe-14 Severity: Major |
|
Job Policy Change |
Alert Raised on: September 7, 2009 12:29 PM Tree Type : Server Nodes : ccs-win-qe-5 Changed Policy Name: BMRPolicy Alert Policy: job policy_change OpsCenter Server: ccs-sol-qe-17 Modified Policy Attributes : Severity: Warning |