Arctera Enterprise Vault™ eDiscovery Administrator's Guide
- Introducing eDiscovery
- Introducing the eDiscovery client
- Setting up and assigning roles
- Working with cases
- Setting up review marks and tags
- Using rules to mark and tag items automatically
- Using the eDiscovery Custodian Manager
- About Insight eDiscovery Custodian Manager
- Guidelines on using Insight eDiscovery Custodian Manager
- Setting up custodians
- Setting up custodian groups
- Setting up custom custodian attributes
- Setting the primary custodian attribute
- Specifying the user account under which to synchronize custodians
- Synchronizing with entire Active Directory domains and Domino servers
- Setting the configuration options for Insight eDiscovery Custodian Manager
- Searching for items
- About searching with eDiscovery
- Creating and running eDiscovery searches
- About the search criteria options
- Guidelines on conducting effective searches
- Pausing and resuming eDiscovery searches
- About the Monitor Searches tab
- Selecting the archives in which to search
- Specifying the details of custom search attributes
- Restricting search results to correspond to Surveillance departments
- Defining email targets with Address Manager
- Building eDiscovery search schedules
- Setting up custom message types
- Using eDiscovery to search archived Skype for Business content
- Manually reviewing items
- About reviewing with eDiscovery
- About the Review pane
- Filtering the items in the Review pane
- Searching within the review set
- Finding all items in the same conversation
- Assigning review marks and tags to items
- Adding comments to items
- Viewing the history of items
- Displaying printable versions of items
- Downloading the original versions of items
- Copying the item list to the Clipboard
- Deleting items from Enterprise Vault archives
- Changing how the Review pane looks
- Setting your Review pane preferences
- Working with research folders
- About research folders
- Creating research folders
- Editing the properties of research folders
- Copying items to research folders
- Reviewing the items in research folders
- Exporting items from research folders
- Giving other users access to your research folders
- Removing items from research folders
- Converting research folders into cases
- Deleting folders
- Exporting and producing items
- About exporting and producing items
- How exporting differs from producing
- Performing an export or production run
- About the limits on the number of simultaneous export and production runs
- Identifying the archives that contain duplicates of a specific item
- How to optimize export and production runs
- Making the export IDs or Bates numbers visible in Microsoft Outlook
- Creating and viewing reports
- Appendix A. Customizing eDiscovery
- Specifying the Windows domains with which to synchronize employee details
- Setting eDiscovery system configuration options
- Ad Hoc Searches configuration options
- Analytics Conversation Analysis configuration options
- Analytics Data Collection configuration options
- API configuration options
- Auditing configuration options
- Diagnostics configuration options
- Document Conversion configuration options
- Export/production configuration options
- General configuration options
- Home Page configuration options
- Item Prefetch Cache configuration options
- Item Prefetch Cache (Advanced) configuration options
- Legal Hold configuration options
- Policy Integration configuration options
- Privileged Delete configuration options
- Profile Synchronization configuration options
- Reviewing configuration options
- Search configuration options
- Security configuration options
- System configuration options
- Vault Directory Synchronization configuration options
- Customizing the columns in the Review pane
- Appendix B. Importing configuration data from an XML file
- Appendix C. Enterprise Vault properties for use in eDiscovery searches
- About the Enterprise Vault search properties
- System properties
- Custom Enterprise Vault properties
- Custom Enterprise Vault properties for File System Archiving items
- Custom Enterprise Vault properties for SharePoint items
- Custom Enterprise Vault properties for Surveillance-processed items
- Custom properties for use by policy management software
- Custom properties for Enterprise Vault SMTP Archiving
- Appendix D. Troubleshooting
- Display issues when you open a eDiscovery website in Internet Explorer 10 or later
- Vault stores not displayed in the eDiscovery client
- Full-text search indexing is disabled by default in SQL Server
- TNEF-encoded attachments to Internet Mail (.eml) messages may not be readable after you export the messages from a review set
- Synchronization errors after you rename the SQL Server computer
- Performance counter errors when the eDiscovery Manager service starts
- SQL Service Broker warning when restoring a customer database to a different server
- Issues with Insight eDiscovery Custodian Manager
- Insight eDiscovery Custodian Manager lets you synchronize multiple custodians with the same Active Directory account
- Insight eDiscovery Custodian Manager does not list the members of a custodian group after you delete the group and then restore it by synchronizing with Active Directory
- If a custodian belongs to one Active Directory domain but is a member of a group in a second domain, Insight eDiscovery Custodian Manager may not update the custodian's details when it synchronizes with the second domain
- Insight eDiscovery Custodian Manager fails to synchronize with Domino LDAP users and groups whose names contain certain double-byte characters
- Troubleshooting Privileged Delete failures
Conducting advanced searches
The advanced search feature lets you build complex searches that comprise multiple conditions. Unlike quick searches, you can save advanced searches for reuse.
To conduct an advanced search
- On the Advanced tab in the Search area at the left of the Review pane, click New search.
This dialog box has much in common with the visual rule builder with which you can construct analytics rules.
- Type a name and description for the search.
- As you add conditions, they appear in the Search query area. When you become familiar with the query language, you can construct more complex queries by editing the syntax manually.
In the Search builder area, define one or more conditions that an item must meet. To define the conditions, proceed as follows:
In the Select attribute drop-down list, choose an attribute of the items for which to search. For example, choose Subject if you want to search the subject lines of items.
In the next drop-down list, choose an operator to apply to the selected attribute. For example, if you have set the attribute to Subject, you can choose the Contains operator to search for items whose subject lines contain certain words.
Set the required value for the attribute. For example, when the attribute is Subject and the operator is Contains, you can type Secret to search for items whose subject lines contain this word. Note the following:
The search string cannot contain any punctuation characters other than the underscore character.
You can append an asterisk (*) as a wildcard character to the end of the search string.
SQL Server does not index commonly occurring words such as "the" and "and", so eDiscovery ignores these words when it encounters them in a search string. You can override this behavior by editing the SQL Server stopword file.
If you set the attribute to Subject, Content, or Subject or Content, choose whether to turn search stemming on or off.
Stemming lets you match words that derive from the word that you specify. For example, the word "run" matches "running" and "ran". You cannot use wildcard characters in conditions that use stemming.
Click the + button to save the condition and add another one, if required. For example, you may want to search for items whose Author field contains a nominated author and whose Subject field contains a specified string.
You define the relationship between two conditions with the And/Or buttons. And denotes that an item must match both conditions, whereas Or denotes that the item can match one condition but not the other.
If you want to remove a condition, click the - button at the right of its row.
- If you have defined one or more custodians or custodian groups with Insight eDiscovery Custodian Manager, use the fields in the Search condition settings area to specify how to search for them. In each case, you can choose to search email addresses, display names, or both. For custodian groups, you can choose to expand the distribution lists of the groups to include their members in your searches, rather than just the list names and email addresses.
Note:
eDiscovery does not expand the distribution lists when you use the Near operator with the attributes Subject, Content, Subject or Content, Author, To, CC, BCC, and Author or Recipients.
The conditions that you enter in the Search conditions settings area use the custodian information that is available at the time that you build the search. This information is not updated unless you edit the search again. For example, when you create a search and select the option Expand distribution list to include members, the list members at that time are saved with the search. If the membership of the list changes later, these changes are not applied to the search until you edit and save it again.
- Click Save, and then click Apply.