Enterprise Vault™ Discovery Accelerator Administrator's Guide
- Introducing Discovery Accelerator
- Introducing the Discovery Accelerator client
- Setting up and assigning roles
- Working with cases
- Setting up review marks and tags
- Using rules to mark and tag items automatically
- Using Custodian Manager
- About Custodian Manager
- Guidelines on using Custodian Manager
- Setting up custodians
- Setting up custodian groups
- Setting up custom custodian attributes
- Setting the primary custodian attribute
- Specifying the user account under which to synchronize custodians
- Synchronizing with entire Active Directory domains and Domino servers
- Setting the configuration options for Custodian Manager
- Searching for items
- About searching with Discovery Accelerator
- Creating and running Discovery Accelerator searches
- About the search criteria options
- Guidelines on conducting effective searches
- Pausing and resuming Discovery Accelerator searches
- About the Monitor Searches tab
- Selecting the archives in which to search
- Specifying the details of custom search attributes
- Restricting search results to correspond to Compliance Accelerator departments
- Defining email targets with Address Manager
- Building Discovery Accelerator search schedules
- Setting up custom message types
- Using Discovery Accelerator to search archived Skype for Business content
- Manually reviewing items
- About reviewing with Discovery Accelerator
- About the Review pane
- Filtering the items in the Review pane
- Searching within the review set
- Finding all items in the same conversation
- Assigning review marks and tags to items
- Adding comments to items
- Viewing the history of items
- Displaying printable versions of items
- Downloading the original versions of items
- Copying the item list to the Clipboard
- Deleting items from Enterprise Vault archives
- Changing how the Review pane looks
- Setting your Review pane preferences
- Working with research folders
- About research folders
- Creating research folders
- Editing the properties of research folders
- Copying items to research folders
- Reviewing the items in research folders
- Exporting items from research folders
- Giving other users access to your research folders
- Removing items from research folders
- Converting research folders into cases
- Deleting folders
- Exporting and producing items
- About exporting and producing items
- How exporting differs from producing
- Performing an export or production run
- About the limits on the number of simultaneous export and production runs
- Identifying the archives that contain duplicates of a specific item
- How to optimize export and production runs
- Making the export IDs or Bates numbers visible in Microsoft Outlook
- Creating and viewing reports
- Appendix A. Customizing Discovery Accelerator
- Specifying the Windows domains with which to synchronize employee details
- Setting Discovery Accelerator system configuration options
- Ad Hoc Searches configuration options
- Analytics Conversation Analysis configuration options
- Analytics Data Collection configuration options
- API configuration options
- Auditing configuration options
- Diagnostics configuration options
- Document Conversion configuration options
- Export/production configuration options
- General configuration options
- Home Page configuration options
- Item Prefetch Cache configuration options
- Item Prefetch Cache (Advanced) configuration options
- Legal Hold configuration options
- Policy Integration configuration options
- Privileged Delete configuration options
- Profile Synchronization configuration options
- Reviewing configuration options
- Search configuration options
- Security configuration options
- System configuration options
- Vault Directory Synchronization configuration options
- Customizing the columns in the Review pane
- Appendix B. Importing configuration data from an XML file
- Appendix C. Enterprise Vault properties for use in Discovery Accelerator searches
- About the Enterprise Vault search properties
- System properties
- Custom Enterprise Vault properties
- Custom Enterprise Vault properties for File System Archiving items
- Custom Enterprise Vault properties for SharePoint items
- Custom Enterprise Vault properties for Compliance Accelerator-processed items
- Custom properties for use by policy management software
- Custom properties for Enterprise Vault SMTP Archiving
- Appendix D. Troubleshooting
- A security warning may appear when you preview certain items in the Review pane of the Discovery Accelerator client
- Display issues when you run the Discovery Accelerator client in Windows 8 or later
- Display issues when you open a Discovery Accelerator website in Internet Explorer 10 or later
- Vault stores not displayed in the Discovery Accelerator client
- Discovery Accelerator searches return unexpected results
- Full-text search indexing is disabled by default in SQL Server
- Errors when exporting items from Discovery Accelerator
- TNEF-encoded attachments to Internet Mail (.eml) messages may not be readable after you export the messages from a review set
- Synchronization errors after you rename the SQL Server computer
- Performance counter errors when the Accelerator Manager service starts
- SQL Service Broker warning when restoring a customer database to a different server
- Issues with Custodian Manager
- Custodian Manager lets you synchronize multiple custodians with the same Active Directory account
- Custodian Manager does not list the members of a custodian group after you delete the group and then restore it by synchronizing with Active Directory
- If a custodian belongs to one Active Directory domain but is a member of a group in a second domain, Custodian Manager may not update the custodian's details when it synchronizes with the second domain
- Custodian Manager fails to synchronize with Domino LDAP users and groups whose names contain certain double-byte characters
- Issues with Discovery Accelerator reports
- Troubleshooting Privileged Delete failures
Filtering the items in the Review pane
The options at the left of the Review pane provide a large number of criteria with which you can filter the items for review.
To filter the items in the Review pane
- In the Case drop-down list at the top of the filter pane, select the case or folder for which you want to display the items in the review set.
- In the Items drop-down list, select a group of items that you want to review. The options are as follows:
Temporary Assignment
This option lets you reserve the specified number of items in the review set. Other reviewers cannot see these items until you have finished work on them.
All Items
This option lets you view all the items in the review set, even if they have been assigned to other reviewers.
You may duplicate the work of other reviewers if you use this option. Therefore, we recommend that you select this option only if there are no other reviewers working alongside you, or you want to browse the items without marking them.
My Items
This option lets you review any items that your case administrator has assigned to you.
- If you have enabled analytics in the selected case, use the facilities in the Search area to find items that match your specified criteria.
- In the Filter section, select the facets (item classifications) that you want to apply. To show the available values, click the facet name or the arrow at the left of the name.
The following table lists all the available facets in alphabetical order.
Attachment type
(Available only in cases that you have enabled for analytics.) Selects items by the type of file that is attached to them.
Author
Selects items by the name of the person who sent them.
In cases that you have enabled for analytics, you can also select authors by their email addresses or domains.
Capture date
Selects items that Discovery Accelerator has captured over the specified period.
Comment
Selects items to which reviewers have added comments.
Date
Selects items by the date on which they were received.
Direction
Selects items that have traveled in the specified direction. The options are as follows:
Internal. Selects items where the author and all recipients are internal to your organization.
External Inbound. Selects items where the author is external to your organization and at least one recipient is internal.
External Outbound. Selects items where the author is internal to your organization and at least one recipient is external.
Ingestion status
(Available only in cases that you have enabled for analytics.) Selects items by the status of their retrieval from the Enterprise Vault archives into your Discovery Accelerator customer database.
Last marked by
Select items by the reviewer who last assigned a mark to them.
Legal hold status
Selects items by their legal hold status in the case.
Mark
Select items by the mark that reviewers have assigned to them.
Marked by rule
(Available only in cases that you have enabled for analytics.) Selects items by the rule that you have used to mark them automatically.
Number of attachments
Selects items by the number of attachments that they have.
Privileged delete status
Selects items by the status of their deletion from the Enterprise Vault archives. The options are as follows:
None. Selects items that have not be deleted from the archives.
Pending delete. Selects items that are queued for deletion from the archives.
Failed to delete. Selects items that Discovery Accelerator has failed to delete.
Deleted successfully. Selects items that are deleted from the archives.
Policy
Selects items by the policy with which your policy management software has tagged them.
Policy action
Selects items by the policy action with which your policy management software has tagged them. This action can be one of the following:
Include (demands or suggests capture in the review set).
Exclude (precludes capture or advocates non-capture in the review set).
Recipient
(Available only in cases that you have enabled for analytics.) Selects items by the names, email addresses, or domains of their recipients.
RMS protected items
Selects items based on their encryption status. Note that non-SMTP journal items are detected as Unknown.
Scheduled search
Selects items that one or more scheduled searches have captured.
Search
Selects items that one or more searches have captured.
Size (KBytes)
Selects items by their size in kilobytes.
Status
Selects items by their status, such as Pending or Questioned.
Tag
Select items by the tags that reviewers have assigned to them.
Tagged by rule
(Available only in cases that you have enabled for analytics.) Selects items by the rule that you have used to mark them automatically.
Type
Selects items by their type.
Note the following:
Each facet value is a hyperlink that, when clicked, selects that value and immediately filters the item list accordingly. Click the facet value again to remove it from the filter.
If you have already selected one or more values within the same facet, clicking another one deselects the others. However, it does not affect any values that you have selected within other facets.
The numbers next to the facet values show the number of matching items. After you apply the filter, Discovery Accelerator updates these numbers to show how many of the items are now in the item list. For example, the values for the Author facet initially show the number of matching items in the entire review set. If you then set the value of the Status facet to Unreviewed and apply this filter, the Author values are updated to show only the number of unreviewed items for each author.
Facet values that are shown in an italicized font do not have any matching items in the current item list.
When you select two or more values for a facet, Discovery Accelerator looks for items that match any of the values. For example, you can choose to view all the items that have a status of Pending or Questioned by selecting both values.
When you select values for two or more different facets, Discovery Accelerator looks for items that match all the facets. For example, selecting the status value Pending and the type value Exchange matches only those items that have a status of Pending and a type of Exchange.
When a facet has a large number of possible values, Discovery Accelerator displays an abbreviated list of the most relevant values. You can add more values to the list by clicking the blue hyperlinks at the end of the list.
If you frequently use the same facet settings to filter the items in the Review pane, you can save them as a preset by clicking the Save button at the right of the Preset box. Then you can quickly apply the settings by selecting the preset from the drop-down list.
You can apply marks to items by right-clicking the facet values. For example, to mark all the items by a particular author, right-click the author's name in the list and then click Mark all items.
- Click Apply at the top of the filter pane.
If you have used any feature that is only available in cases that are enabled for analytics, you may see the message "Results may be incomplete due to partial ingestion". This occurs when the number of retrieved items is not the same as the total number of items in the case. For example, some of the items in the case may have been deleted from Enterprise Vault before you enabled the case for analytics.
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