Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide

Last Published:
Product(s): NetBackup (9.1)
  1. Introducing NetBackup for Exchange
    1.  
      About NetBackup for Exchange
    2.  
      Features of NetBackup for Exchange
    3.  
      NetBackup for Exchange terminology
  2. Installing NetBackup for Exchange
    1.  
      Planning the installation of NetBackup for Exchange
    2.  
      Verifying the operating system and platform compatibility
    3.  
      NetBackup server requirements for NetBackup for Exchange
    4.  
      NetBackup client requirements for NetBackup for Exchange
    5.  
      Exchange server software requirements for NetBackup for Exchange
    6. Snapshot Client configuration and licensing requirements for Exchange snapshot backups
      1.  
        Requirements for Exchange off-host backups
      2.  
        Requirements for Exchange Instant Recovery backups
    7.  
      Installing the Veritas VSS provider for vSphere
    8.  
      About the license for NetBackup for Exchange
  3. Configuring Exchange client host properties
    1.  
      Configuring Exchange client host properties
    2.  
      Exchange properties
    3.  
      About backing up all or only uncommitted Exchange transaction log files with snapshot backups
    4.  
      Configuring the Exchange granular proxy host
    5.  
      About truncating Exchange transaction logs with Instant Recovery backups
    6.  
      Truncating Exchange transaction logs by performing a backup to a storage unit
    7.  
      About consistency checks options for an Exchange backup
    8.  
      About the Exchange credentials in the client host properties
  4. Configuring the account for NetBackup for Exchange operations
    1.  
      About configuring the account for NetBackup Exchange operations
    2.  
      About NetBackup and Microsoft Exchange Web Services
    3.  
      Creating a privileged NetBackup user account for EWS access
    4.  
      Creating a minimal NetBackup account for Exchange operations
    5.  
      About configuring the account for NetBackup Exchange operations with the right to Replace a process level token
  5. Configuring the Exchange hosts
    1.  
      Configuring mappings for restores of a distributed applications, clusters, or virtual machines
    2.  
      Reviewing the auto-discovered mappings in Host Management
  6. Configuring Exchange Granular Recovery
    1. About Exchange backups and Granular Recovery Technology (GRT)
      1.  
        About mailbox discovery and Granular Recovery Technology (GRT)
      2.  
        Exchange granular clients and non-VMware backups
      3.  
        Exchange granular clients and VMware backups
      4.  
        Exchange granular operations and the NetBackup media server
    2.  
      Configuring an Exchange backup that uses Granular Recovery Technology (GRT) (non-VMware backups)
    3. About installing and configuring Network File System (NFS) for Exchange Granular Recovery
      1. About configuring Services for Network File System (NFS)
        1.  
          Enabling Services for Network File System (NFS) on a media server
        2.  
          Enabling Services for Network File System (NFS) on a client
      2.  
        Disabling the Server for NFS
      3.  
        Disabling the Client for NFS on the media server
      4.  
        Configuring a UNIX media server and Windows clients for backups and restores that use Granular Recovery Technology (GRT)
      5.  
        Configuring a different network port for NBFSD
    4.  
      Disk storage units supported with Exchange Granular Recovery Technology (GRT)
    5.  
      Disabling the cataloging for duplications of Exchange backups that use Granular Recovery Technology (GRT)
    6.  
      Cataloging an Exchange backup or VMware backup that uses Granular Recovery Technology (GRT)
    7.  
      Configuring the logon account for the NetBackup Client Service
  7. Configuring Exchange backup policies (non-VMware)
    1.  
      About Exchange automatic, user-directed, and manual backups
    2. About configuring a backup policy for Exchange Server
      1.  
        Policy recommendations for Exchange Server
      2.  
        About policy attributes
      3. Adding schedules to a NetBackup for Exchange policy
        1.  
          NetBackup for Exchange backup types
        2.  
          About schedule properties
      4.  
        Adding clients to a NetBackup for Exchange policy
      5.  
        Using physical node names in the clients list
      6. Adding backup selections to an Exchange policy
        1.  
          Adding entries to the backup selections list by browsing
        2.  
          Manually adding entries to the backup selections list
        3.  
          Performing Exchange backups with multiple data streams
        4.  
          Using multiple datastreams with Exchange Database Availability Groups (DAG)s
        5.  
          Using wildcards in an Exchange backup selections list
        6.  
          About excluding Exchange items from backups
        7.  
          Configuring exclude lists for Exchange clients
      7.  
        About Exchange backups and transaction logs
    3. About configuring snapshot backups of Exchange Server
      1.  
        About snapshot backups with Exchange Server
      2.  
        Limitations of Exchange snapshot operations
      3.  
        Configuration requirements and recommendations for the Exchange Server when performing snapshot operations
      4.  
        Consistency checks on Exchange snapshot backups
      5. Configuring a snapshot policy for Exchange Server
        1.  
          Snapshot options for backups of Exchange Server
        2.  
          Backup source for a Database Availability (DAG) backup
        3.  
          Configuring a preferred server list for a Database Availability Group (DAG)
        4.  
          Backup status for Exchange Database Availability Groups (DAGs) and the preferred server list
    4. About configuring Instant Recovery backups of Exchange Server
      1.  
        About Exchange Instant Recovery methods
      2.  
        Policy recommendations for Exchange Instant Recovery
      3.  
        About Storage Foundations for Windows (SFW) and Exchange Instant Recovery
      4.  
        About configuration requirements for the Exchange Server when you use Instant Recovery
      5.  
        About Exchange Instant Recovery with the Microsoft VSS Provider
      6. Configuring an Exchange snapshot policy with Instant Recovery
        1.  
          Adding schedules for Exchange Instant Recovery
        2.  
          Schedules settings in Exchange Instant Recovery policies
        3.  
          About Exchange Instant Recovery volume rotation
        4.  
          Adding backup selections to an Exchange policy with Instant Recovery
    5.  
      Performing a manual backup
  8. Performing backups of Exchange Server, mailboxes, and public folders
    1.  
      About user-directed backups of Exchange Server data
    2.  
      About selecting a source client for an Exchange Server backup operation
    3.  
      Options for user-directed Exchange backups
    4.  
      Performing user-directed snapshot backups of Exchange Server
  9. Performing restores of Exchange Server, mailboxes, and public folders
    1.  
      About Exchange server-directed and redirected restores
    2.  
      About selecting a destination client for an Exchange restore operation
    3.  
      About restoring Exchange database data
    4.  
      About existing Exchange Server transaction logs
    5. About restoring Exchange snapshot backups
      1.  
        Options for Exchange snapshot restores
      2.  
        Performing a snapshot restore of a Database Availability Group (DAG)
      3.  
        Performing a snapshot restore of an Exchange standalone server
      4.  
        Redirecting a Database Availability Group (DAG) snapshot backup to another database or to the recovery database (RDB)
      5.  
        Redirecting an Exchange standalone server snapshot backup to another database or to the recovery database (RDB)
      6.  
        Manually mounting an Exchange database after a restore
    6. About restoring individual Exchange mailbox and public folder items
      1.  
        About special characters in mailbox folders and message subjects
      2.  
        Prerequisites and operational notes for restoring Exchange individual mailboxes, mailbox folders, public folders, or messages
      3.  
        Options for restores of Exchange Server mailbox objects or public folder objects
      4.  
        Restoring Exchange mailbox or public folder objects
      5. About redirecting a restore of Exchange mailbox or public folder objects to a different path
        1.  
          About requirements for redirecting the restore of an Exchange mailbox or public folder object to a different path
        2.  
          Redirecting the restore of an Exchange mailbox, mailbox folder, or public folder
        3.  
          Redirecting a restore of an Exchange folder, message, or document to a different path
      6.  
        About using the command line to browse or restore Exchange granular backup images
  10. Protecting Exchange Server data with VMware backups
    1. About protecting an application database with VMware backups
      1.  
        Limitations of VMware application backups
    2. About configuring a VMware backup that protects Exchange Server
      1.  
        Configuring Granular Recovery Technology (GRT) with a VMware backup that protects Exchange
      2.  
        Configuring a VMware backup policy to protect Exchange Server
    3. About configuring a VMware backup that protects Exchange Server, using Replication Director
      1.  
        Configuring granular recovery for VMware application backups that use Replication Director
      2.  
        Configuring VMware application backups that use Replication Director
      3.  
        Configuring NetBackup with access to the CIFS share on the NetApp disk array
    4.  
      About restoring Exchange data from a VMware backup
    5.  
      Enabling protection of passive copies of the Exchange database with VMware backups
  11. Troubleshooting backups and restores of Exchange Server
    1. About NetBackup for Exchange debug logging
      1.  
        Enabling the debug logs for a NetBackup for Exchange client automatically
      2.  
        Debug logs for NetBackup for Exchange backup operations
      3.  
        Debug logs for NetBackup for Exchange restore operations
      4.  
        Veritas VSS provider logs
      5.  
        Setting the debug level on a NetBackup for Exchange Windows client
    2. Viewing Event Viewer logs on an off-host Exchange server
      1.  
        Connecting to the remote Exchange server from within Event Viewer
      2.  
        About installing the Exchange System Management Tools on the remote server
    3. About NetBackup status reports
      1.  
        Viewing the progress report of a NetBackup for Exchange operation
    4. Troubleshooting Exchange restore operations
      1.  
        Restores to different Exchange service pack or different cumulative update levels
    5.  
      Exchange Server transaction log truncation errors
    6.  
      Dynamic enforcement of path length limit for Exchange backups and restores
    7.  
      Troubleshooting Exchange snapshot operations
    8.  
      Troubleshooting Exchange jobs that use Granular Recovery Technology (GRT)
    9.  
      Increased memory usage
    10. Troubleshooting DAG backups and restores
      1.  
        Finding the current host server of the Database Availability Group (DAG)
      2.  
        Displaying and resetting the backup status for a Database Availability Group (DAG)
    11.  
      Troubleshooting VMware backups and restores of Exchange Server

Configuring an Exchange backup that uses Granular Recovery Technology (GRT) (non-VMware backups)

Note:

These steps are applicable for a backup in a non-virtual environment. To use GRT with a VMware backup, refer to the following topics:

See Configuring Granular Recovery Technology (GRT) with a VMware backup that protects Exchange.

Table: Configuring an Exchange backup that uses Granular Recovery Technology (GRT) with a backup in a non-virtual environment

Step

Action

Description

Step 1

Verify that you have a supported Exchange Server configuration and have a media server platform that supports GRT.

See the Application/Database Agent Compatibility List.

See the Software Compatibility List (SCL).

Step 2

Ensure that requirements are met for the NetBackup server and the Exchange Server software.

See NetBackup server requirements for NetBackup for Exchange.

See Exchange server software requirements for NetBackup for Exchange.

Step 3

Determine which clients require configuration and ensure that requirements are met for the NetBackup clients.

See Exchange granular clients and non-VMware backups .

See NetBackup client requirements for NetBackup for Exchange.

In a cluster or replicated environment, perform the steps on each database node in the cluster. For an Exchange Database Availability Group (DAG), perform the steps on each database node in the DAG.

Step 4

On all granular clients, ensure that each node has an unassigned drive letter on which to mount the backup image.

 

Step 5

Enable or configure NFS for your environment on the following:

  • All granular clients

  • The NetBackup media server

See About configuring Services for Network File System (NFS).

See Configuring a UNIX media server and Windows clients for backups and restores that use Granular Recovery Technology (GRT).

Step 6

On all Exchange mailbox servers, create an account for Exchange operations (a unique mailbox) for NetBackup.

See About configuring the account for NetBackup Exchange operations.

Step 7

On all Exchange mailbox servers, configure the Exchange credentials.

Use the credentials for the account for NetBackup Exchange operations.

See About the Exchange credentials in the client host properties.

Alternatively you can add "Exchange Servers" to the "View-Only Organization Management" role group. Perform this configuration in the Exchange Administration Center (EAC) or in Active Directory. See the following Microsoft article for more information:

http://technet.microsoft.com/en-us/library/jj657492

Step 8

Create a MS-Exchange-Server policy as follows:

  • Select a supported disk storage unit.

  • Select Enable granular recovery on the Attributes tab.

See the NetBackup Hardware compatibility list.

For more information on how to create a policy with GRT, see the following:

See About configuring snapshot backups of Exchange Server.

Step 9

On the NetBackup server, configure the mappings for distributed application restores.

For backups in a DAG or cluster or if you use a proxy host or off-host client, you must map the application hosts and component hosts in your environment. For example, each DAG node must be able to access a backup image using the DAG name. Configure these mappings in the Distributed Application Restore Mapping host property on the master server.

See Configuring mappings for restores of a distributed applications, clusters, or virtual machines .

Step 10

On the NetBackup server, review the auto-discovered mappings for the hosts in your environment.

In certain scenarios, a NetBackup host has additional host names or shares a particular name with other hosts. For example, each DAG node must be mapped to the DAG name. Approve each valid Auto-Discovered Mapping that NetBackup discovers in your environment. Perform this configuration in the Host Management properties on the master server.

See Reviewing the auto-discovered mappings in Host Management.