Enterprise Vault™ Discovery Accelerator Installation Guide

Last Published:
Product(s): Enterprise Vault (14.0)
  1. Introducing Discovery Accelerator
    1.  
      Key features of Discovery Accelerator
    2.  
      About the Discovery Accelerator components
    3. Product documentation
      1.  
        White papers on the Veritas Support website
      2.  
        Discovery Accelerator training modules
  2. Preparing to install Discovery Accelerator
    1. Configuration options for Discovery Accelerator
      1.  
        Discovery Accelerator configuration for large installations
      2.  
        Discovery Accelerator configuration for smaller installations
    2.  
      Supported versions of Enterprise Vault in Discovery Accelerator environments
    3. Prerequisites for Discovery Accelerator
      1.  
        Prerequisites for the SQL Server computer
      2.  
        Prerequisites for the Discovery Accelerator server computer
      3.  
        Prerequisites for the Enterprise Vault server computer
      4.  
        Prerequisites for Discovery Accelerator client computers
    4.  
      Configuring Outlook to enable the processing of items with many attachments or many recipients
    5.  
      Setting the Windows and ASP.NET Temp folder permissions
    6. Security requirements for temporary folders
      1.  
        Granting additional users and groups access to the temporary folders
    7.  
      Disabling networking facilities that can disrupt a Discovery Accelerator environment
    8.  
      Disabling the Windows Search Service on the Discovery Accelerator server
    9.  
      Ensuring that the Windows Server service is running on the Discovery Accelerator server
    10.  
      Configuring the SQL Server Agent service
    11.  
      Assigning SQL Server roles to the Vault Service account
    12.  
      Installing and configuring the SQL full-text search indexing service
    13.  
      Verifying that Enterprise Vault expands distribution lists
  3. Installing Discovery Accelerator
    1. Installing the Discovery Accelerator server software
      1.  
        Allowing Enterprise Vault to communicate with Discovery Accelerator through the Windows firewall
      2. Creating the configuration database and customer databases
        1.  
          Configuring analytics database locations
      3. Setting up a Custodian Manager website
        1.  
          Assigning the required Active Directory permissions to the Custodian Manager synchronization account
      4.  
        Uploading the Discovery Accelerator report templates
      5. Configuring Discovery Accelerator for use in a SQL Server Always On environment
        1.  
          Using SQL Server Reporting Services in an Always On environment
      6. Installing Discovery Accelerator in a clustered environment
        1.  
          Configuring Discovery Accelerator for use in a Network Load Balancing cluster
      7.  
        Maximizing security in your Discovery Accelerator databases
    2. Installing the Discovery Accelerator client software
      1.  
        Modifying the configuration file for the Discovery Accelerator client
      2.  
        Using the MSI installer package to install the Discovery Accelerator client
  4. Appendix A. Ports that Discovery Accelerator uses
    1.  
      Default ports for Discovery Accelerator
    2.  
      Changing the ports that Discovery Accelerator uses
  5. Appendix B. Troubleshooting
    1.  
      Error messages appear in the event log when upgrading to Discovery Accelerator 14.0
    2.  
      Enterprise Vault Accelerator Manager service not created
    3.  
      Enterprise Vault Accelerator Manager service does not start
    4.  
      "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
    5.  
      Cannot create or upgrade Discovery Accelerator customer databases when Symantec Endpoint Protection is running
    6.  
      Permissions error when uninstalling the Discovery Accelerator client from a UAC-enabled computer
    7.  
      Uninstalling the Discovery Accelerator client from a shared location may prevent other users from starting the client

Installing and configuring the SQL full-text search indexing service

Discovery Accelerator provides the facility to search within the review set using analytics. This facility only works when the "Full Text and Semantic Extractions for Search" feature is installed on SQL Server. Ensure that you select this feature when you install SQL Server. If SQL Server is already installed, you can add this feature by running the SQL Server setup and then selecting the option to add this feature.

You must also ensure that the SQL Full-text Filter Daemon Launcher service is running if you want to use the analytics facilities in Discovery Accelerator to run analytics searches. For more information on these facilities, see the Administrator's Guide.

You can configure the SQL Full-text Filter Daemon Launcher service to start automatically when the SQL Server computer starts.

To configure the SQL Server Agent service to start automatically

  1. On your SQL Server computer, double-click the Administrative Tools applet in Control Panel.
  2. Double-click Services.
  3. Right-click SQL Full-text Filter Daemon Launcher, and then click Properties.
  4. Change the startup type to Automatic, and then click OK.