NetBackup™ Deployment Guide for Kubernetes Clusters
- Introduction
- Section I. Configurations
- Prerequisites
- Recommendations and Limitations
- Configurations
- Configuration of key parameters in Cloud Scale deployments
- Tuning touch files
- Setting maximum jobs per client
- Setting maximum jobs per media server
- Enabling intelligent catalog archiving
- Enabling security settings
- Configuring email server
- Reducing catalog storage management
- Configuring zone redundancy
- Enabling client-side deduplication capabilities
- Parameters for logging (fluentbit)
- Section II. Deployment
- Section III. Monitoring and Management
- Monitoring NetBackup
- Monitoring Snapshot Manager
- Monitoring fluentbit
- Monitoring MSDP Scaleout
- Managing NetBackup
- Managing the Load Balancer service
- Managing PostrgreSQL DBaaS
- Managing fluentbit
- Performing catalog backup and recovery
- Section IV. Maintenance
- PostgreSQL DBaaS Maintenance
- Patching mechanism for primary, media servers, fluentbit pods, and postgres pods
- Upgrading
- Cloud Scale Disaster Recovery
- Uninstalling
- Troubleshooting
- Troubleshooting AKS and EKS issues
- View the list of operator resources
- View the list of product resources
- View operator logs
- View primary logs
- Socket connection failure
- Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
- Resolving the issue where the NetBackup server pod is not scheduled for long time
- Resolving an issue where the Storage class does not exist
- Resolving an issue where the primary server or media server deployment does not proceed
- Resolving an issue of failed probes
- Resolving token issues
- Resolving an issue related to insufficient storage
- Resolving an issue related to invalid nodepool
- Resolving a token expiry issue
- Resolve an issue related to KMS database
- Resolve an issue related to pulling an image from the container registry
- Resolving an issue related to recovery of data
- Check primary server status
- Pod status field shows as pending
- Ensure that the container is running the patched image
- Getting EEB information from an image, a running container, or persistent data
- Resolving the certificate error issue in NetBackup operator pod logs
- Pod restart failure due to liveness probe time-out
- NetBackup messaging queue broker take more time to start
- Host mapping conflict in NetBackup
- Issue with capacity licensing reporting which takes longer time
- Local connection is getting treated as insecure connection
- Primary pod is in pending state for a long duration
- Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
- Storage server not supporting Instant Access capability on Web UI after upgrading NetBackup
- Taint, Toleration, and Node affinity related issues in cpServer
- Operations performed on cpServer in environment.yaml file are not reflected
- Elastic media server related issues
- Failed to register Snapshot Manager with NetBackup
- Post Kubernetes cluster restart, flexsnap-listener pod went into CrashLoopBackoff state or pods were unable to connect to flexsnap-rabbitmq
- Post Kubernetes cluster restart, issues observed in case of containerized Postgres deployment
- Request router logs
- Issues with NBPEM/NBJM
- Issues with logging feature for Cloud Scale
- The flexsnap-listener pod is unable to communicate with RabbitMQ
- Troubleshooting AKS-specific issues
- Troubleshooting EKS-specific issues
- Troubleshooting issue for bootstrapper pod
- Troubleshooting AKS and EKS issues
- Appendix A. CR template
- Appendix B. MSDP Scaleout
- About MSDP Scaleout
- Prerequisites for MSDP Scaleout (AKS\EKS)
- Limitations in MSDP Scaleout
- MSDP Scaleout configuration
- Installing the docker images and binaries for MSDP Scaleout (without environment operators or Helm charts)
- Deploying MSDP Scaleout
- Managing MSDP Scaleout
- MSDP Scaleout maintenance
Resolving an issue related to recovery of data
If a PVC is deleted or the namespace where primary or media server is deployed, is deleted or deployment setup is uninstalled, and you want to recover the previous data, attach the primary server and media server PVs to its corresponding PVCs.
In case of recovering data from PV, you must use the same environment CR specs that are used at the time of previous deployment. If any spec field is modified, data recovery may not be possible.
To resolve an issue related to recovery of data
- Run the kubectl get PV command.
- From the output list, note down PV names and its corresponding claim (PVC name and namespace) that are relevant from previous deployment point of view.
- Set claim ref for the PV to null using the kubectl patch pv <pv name> -p '{"spec":{"claimRef": null}}' command.
For example, kubectl patch pv pvc-4df282e2-b65b-49b8-8d90-049a27e60953 -p '{"spec":{"claimRef": null}}'
- Run the kubectl get PV command and verify bound state of PVs is Available.
- For the PV to be claimed by specific PVC, add the claimref spec field with PVC name and namespace using the kubectl patch pv <pv-name> -p '{"spec":{"claimRef": {"apiVersion": "v1", "kind": "PersistentVolumeClaim", "name": "<Name of claim i.e. PVC name>", "namespace": "<namespace of pvc>"}}}' command.
For example,
kubectl patch pv <pv-name> -p '{"spec":{"claimRef": {"apiVersion": "v1", "kind": "PersistentVolumeClaim", "name": "data-testmedia-media-0", "namespace": "test"}}}'
While adding claimRef add correct PVC names and namespace to respective PV. Mapping should be as it was before deletion of the namespace or deletion of PVC.
- Deploy environment CR that deploys the primary server and media server CR internally.