NetBackup™ Deployment Guide for Kubernetes Clusters

Last Published:
Product(s): NetBackup (10.4)
  1. Introduction
    1.  
      About Cloud Scale deployment
    2.  
      About NetBackup Snapshot Manager
    3.  
      About MSDP Scaleout
    4.  
      Required terminology
    5.  
      User roles and permissions
  2. Section I. Configurations
    1. Prerequisites
      1.  
        Preparing the environment for NetBackup installation on Kubernetes cluster
      2.  
        Prerequisites for MSDP Scaleout and Snapshot Manager (AKS/EKS)
      3. Prerequistes for Kubernetes cluster configuration
        1.  
          Config-Checker utility
        2.  
          Data-Migration for AKS
        3.  
          Webhooks validation for EKS
      4. Prerequisites for Cloud Scale configuration
        1.  
          Cluster specific settings
        2.  
          Cloud specific settings
      5.  
        Prerequisites for deploying environment operators
    2. Recommendations and Limitations
      1.  
        Recommendations of NetBackup deployment on Kubernetes cluster
      2.  
        Limitations of NetBackup deployment on Kubernetes cluster
      3.  
        Limitations in MSDP Scaleout
    3. Configurations
      1.  
        Contents of the TAR file
      2.  
        Initial configurations
      3.  
        Configuring the environment.yaml file
      4. Loading docker images
        1.  
          Installing the docker images for NetBackup
        2.  
          Installing the docker images for Snapshot Manager
        3.  
          Installing the docker images and binaries for MSDP Scaleout
      5.  
        Configuring NetBackup IT Analytics for NetBackup deployment
      6. Configuring NetBackup
        1. Primary and media server CR
          1.  
            After installing primary server CR
          2.  
            After Installing the media server CR
        2.  
          Elastic media server
    4. Configuration of key parameters in Cloud Scale deployments
      1.  
        Tuning touch files
      2.  
        Setting maximum jobs
      3.  
        Enabling intelligent catalog archiving
      4.  
        Enabling security settings
      5.  
        Configuring email server
      6.  
        Reducing catalog storage management
      7.  
        Configuring zone redundancy
      8.  
        Enabling client-side deduplication capabilities
  3. Section II. Deployment
    1. Deploying operators
      1.  
        Deploying the operators
    2. Deploying Postgres
      1.  
        Deploying Postgres
      2.  
        Enable request logging, update configuration, and copying files from/to PostgreSQL pod
    3. Deploying Cloud Scale
      1.  
        Installing Cloud Scale
    4. Deploying MSDP Scaleout
      1. MSDP Scaleout configuration
        1.  
          Initializing the MSDP operator
        2.  
          Configuring MSDP Scaleout
        3.  
          Configuring the MSDP cloud in MSDP Scaleout
        4.  
          Using MSDP Scaleout as a single storage pool in NetBackup
        5.  
          Using S3 service in MSDP Scaleout
        6.  
          Enabling MSDP S3 service after MSDP Scaleout is deployed
      2.  
        Deploying MSDP Scaleout
    5. Verifying Cloud Scale deployment
      1.  
        Verifying Cloud Scale deployment
  4. Section III. Monitoring and Management
    1. Monitoring NetBackup
      1.  
        Monitoring the application health
      2.  
        Telemetry reporting
      3.  
        About NetBackup operator logs
      4.  
        Monitoring Primary/Media server CRs
      5.  
        Expanding storage volumes
      6. Allocating static PV for Primary and Media pods
        1.  
          Recommendation for media server volume expansion
        2.  
          (AKS-specific) Allocating static PV for Primary and Media pods
        3.  
          (EKS-specific) Allocating static PV for Primary and Media pods
    2. Monitoring Snapshot Manager
      1.  
        Overview
      2.  
        Logs of Snapshot Manager
      3.  
        Configuration parameters
    3. Monitoring MSDP Scaleout
      1.  
        About MSDP Scaleout status and events
      2.  
        Monitoring with Amazon CloudWatch
      3.  
        Monitoring with Azure Container insights
      4.  
        The Kubernetes resources for MSDP Scaleout and MSDP operator
    4. Managing NetBackup
      1.  
        Managing NetBackup deployment using VxUpdate
      2.  
        Updating the Primary/Media server CRs
      3.  
        Migrating the cloud node for primary or media servers
    5. Managing the Load Balancer service
      1.  
        About the Load Balancer service
      2.  
        Notes for Load Balancer service
      3.  
        Opening the ports from the Load Balancer service
    6. Managing PostrgreSQL DBaaS
      1.  
        Changing database server password in DBaaS
      2.  
        Updating database certificate in DBaaS
    7. Performing catalog backup and recovery
      1.  
        Backing up a catalog
      2. Restoring a catalog
        1.  
          Primary server corrupted
        2.  
          MSDP-X corrupted
        3.  
          MSDP-X and Primary server corrupted
    8. Managing MSDP Scaleout
      1.  
        Adding MSDP engines
      2.  
        Adding data volumes
      3. Expanding existing data or catalog volumes
        1.  
          Manual storage expansion
      4.  
        MSDP Scaleout scaling recommendations
      5. MSDP Cloud backup and disaster recovery
        1.  
          About the reserved storage space
        2. Cloud LSU disaster recovery
          1.  
            Recovering MSDP S3 IAM configurations from cloud LSU
      6.  
        MSDP multi-domain support
      7.  
        Configuring Auto Image Replication
      8. About MSDP Scaleout logging and troubleshooting
        1.  
          Collecting the logs and the inspection information
  5. Section IV. Maintenance
    1. MSDP Scaleout Maintenance
      1.  
        Pausing the MSDP Scaleout operator for maintenance
      2.  
        Logging in to the pods
      3.  
        Reinstalling MSDP Scaleout operator
      4.  
        Migrating the MSDP Scaleout to another node pool
    2. PostgreSQL DBaaS Maintenance
      1.  
        Configuring maintenance window for PostgreSQL database in AWS
      2.  
        Setting up alarms for PostgreSQL DBaaS instance
    3. Patching mechanism for Primary and Media servers
      1.  
        Overview
      2.  
        Patching of containers
    4. Upgrading
      1.  
        Upgrading Cloud Scale deployment for Postgres using Helm charts
      2. Upgrading NetBackup individual components
        1.  
          Upgrading NetBackup operator
        2. Upgrading NetBackup application
          1.  
            Upgrade NetBackup from previous versions
          2.  
            Procedure to rollback when upgrade of NetBackup fails
        3.  
          Upgrading MSDP Scaleout
        4. Upgrading Snapshot Manager
          1.  
            Post-migration tasks
    5. Uninstalling
      1.  
        Uninstalling NetBackup environment and the operators
      2.  
        Uninstalling Postgres using Helm charts
      3.  
        Uninstalling Snapshot Manager from Kubernetes cluster
      4. Uninstalling MSDP Scalout from Kubernetes cluster
        1.  
          Cleaning up MSDP Scaleout
        2.  
          Cleaning up the MSDP Scaleout operator
    6. Troubleshooting
      1. Troubleshooting AKS and EKS issues
        1.  
          View the list of operator resources
        2.  
          View the list of product resources
        3.  
          View operator logs
        4.  
          View primary logs
        5.  
          Socket connection failure
        6.  
          Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
        7.  
          Resolving the issue where the NetBackup server pod is not scheduled for long time
        8.  
          Resolving an issue where the Storage class does not exist
        9.  
          Resolving an issue where the primary server or media server deployment does not proceed
        10.  
          Resolving an issue of failed probes
        11.  
          Resolving token issues
        12.  
          Resolving an issue related to insufficient storage
        13.  
          Resolving an issue related to invalid nodepool
        14.  
          Resolving a token expiry issue
        15.  
          Resolve an issue related to KMS database
        16.  
          Resolve an issue related to pulling an image from the container registry
        17.  
          Resolving an issue related to recovery of data
        18.  
          Check primary server status
        19.  
          Pod status field shows as pending
        20.  
          Ensure that the container is running the patched image
        21.  
          Getting EEB information from an image, a running container, or persistent data
        22.  
          Resolving the certificate error issue in NetBackup operator pod logs
        23.  
          Pod restart failure due to liveness probe time-out
        24.  
          NetBackup messaging queue broker take more time to start
        25.  
          Host mapping conflict in NetBackup
        26.  
          Issue with capacity licensing reporting which takes longer time
        27.  
          Local connection is getting treated as insecure connection
        28.  
          Primary pod is in pending state for a long duration
        29.  
          Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
        30.  
          Storage server not supporting Instant Access capability on Web UI after upgrading NetBackup
        31.  
          Taint, Toleration, and Node affinity related issues in cpServer
        32.  
          Operations performed on cpServer in environment.yaml file are not reflected
        33.  
          Elastic media server related issues
        34.  
          Failed to register Snapshot Manager with NetBackup
        35.  
          Post Kubernetes cluster restart, flexsnap-listener pod went into CrashLoopBackoff state or pods were unable to connect to flexsnap-rabbitmq
        36.  
          Post Kubernetes cluster restart, issues observed in case of containerized Postgres deployment
      2. Troubleshooting AKS-specific issues
        1.  
          Data migration unsuccessful even after changing the storage class through the storage yaml file
        2.  
          Host validation failed on the target host
        3.  
          Primary pod goes in non-ready state
      3. Troubleshooting EKS-specific issues
        1.  
          Resolving the primary server connection issue
        2.  
          NetBackup Snapshot Manager deployment on EKS fails
        3.  
          Wrong EFS ID is provided in environment.yaml file
        4.  
          Primary pod is in ContainerCreating state
        5.  
          Webhook displays an error for PV not found
  6. Appendix A. CR template
    1.  
      Secret
    2. MSDP Scaleout CR
      1.  
        MSDP Scaleout CR template for AKS
      2.  
        MSDP Scaleout CR template for EKS

Upgrading NetBackup application

Ensure that all the steps mentioned in the following section are performed before performing the upgrade of NetBackup application:

See Preparing for NetBackup upgrade.

Ensure that the following server upgrade sequence is followed:

  • Primary server: Upgrade and verify it is successfully upgraded

  • MSDP server: Upgrade and verify it is successfully upgraded

  • Media server: Upgrade and verify it is successfully upgraded

Note the following:

  • All the media server replicas would be upgraded and media server autoscaler would scale in the media server replicas to minimumReplicas.

    Default value of minimumReplicas is 1 and if it is not changed then after upgrade media servers would be scaled in to 1.

  • It is recommended to use a separate node pool for media pods. Cluster autoscaling must be enabled on media server node pool. See Config-Checker utility.

Upgrading the NetBackup application

To upgrade the primary server and media server, edit the current environment using the following command:

kubectl edit environment -n <netbackup namespace>

Update the tag with new image tag in primary section.

Update the tag with new image tag in mediaServers section.

Update the storageClassName for catalog volume for primary server in Storage subsection of primary section in environment.yaml file.

(AKS-specific) Update the details of data volume for primary server in environment.yaml file. Storage class must be of Azure managed disk storage type.

Save the changes to the environment and exit.

Primary server and media server pods would start with new container images respectively.

Note:

Upgrade the PrimaryServer first and then change the tag for MediaServer by re-editing the environment to upgrade the MediaServer also. If this sequence is not followed then deployment may go into inconsistent state

Perform the following if upgrade fails in between for primary server or media server

  1. Check the installation logs using the following command:

    kubectl logs <PrimaryServer-pod-name/MediaServer-pod-name> -n <PrimaryServer/MediaServer-CR-namespace>

  2. If required, check the NetBackup logs by performing exec into the pod using the following command:

    kubectl exec -it -n <PrimaryServer/MediaServer-CR-namespace> <PrimaryServer/MediaServer-pod-name> -- bash

  3. Fix the issue and restart the pod by deleting the respective pod with the following command:

    kubectl delete < PrimaryServer/MediaServer-pod-name > -n <PrimaryServer/MediaServer-CR-namespace>

  4. New pod would be created and upgrade process will be restarted for the respective NetBackup server.
  5. Data migration jobs create the pods that run before deployment of primary server. Data migration pod exist after migration for one hour only if data migration job failed. The logs for data migration execution can be checked using the following command:

    kubectl logs <migration-pod-name> -n <netbackup-environment-namespace>

    User can copy the logs to retain them even after job pod deletion using the following command:

    kubectl logs <migration-pod-name> -n <netbackup-environment-namespace> > jobpod.log

Note:

Downgrade of NetBackup servers is not supported. If this is done, there are chances of inconsistent state of NetBackup deployment.