NetBackup™ Deployment Guide for Kubernetes Clusters
- Introduction
- Section I. Deployment
- Prerequisites for Kubernetes cluster configuration
- Deployment with environment operators
- Deploying NetBackup
- Preparing the environment for NetBackup installation on Kubernetes cluster
- Recommendations of NetBackup deployment on Kubernetes cluster
- Limitations of NetBackup deployment on Kubernetes cluster
- Primary and media server CR
- Configuring NetBackup IT Analytics for NetBackup deployment
- Managing NetBackup deployment using VxUpdate
- Migrating the cloud node for primary or media servers
- Deploying NetBackup using Helm charts
- Deploying MSDP Scaleout
- Deploying MSDP Scaleout
- Prerequisites for AKS
- Prerequisites for EKS
- Installing the docker images and binaries
- Initializing the MSDP operator
- Configuring MSDP Scaleout
- Using MSDP Scaleout as a single storage pool in NetBackup
- Configuring the MSDP cloud in MSDP Scaleout
- Using S3 service in MSDP Scaleout for AKS
- Enabling MSDP S3 service after MSDP Scaleout is deployed for AKS
- Deploying Snapshot Manager
- Section II. Monitoring and Management
- Monitoring NetBackup
- Monitoring MSDP Scaleout
- Monitoring Snapshot Manager
- Managing the Load Balancer service
- Managing MSDP Scaleout
- Performing catalog backup and recovery
- Section III. Maintenance
- MSDP Scaleout Maintenance
- Upgrading
- Uninstalling
- Troubleshooting
- Troubleshooting AKS and EKS issues
- View the list of operator resources
- View the list of product resources
- View operator logs
- View primary logs
- Socket connection failure
- Resolving an invalid license key issue
- Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
- Resolving the issue where the NetBackup server pod is not scheduled for long time
- Resolving an issue where the Storage class does not exist
- Resolving an issue where the primary server or media server deployment does not proceed
- Resolving an issue of failed probes
- Resolving token issues
- Resolving an issue related to insufficient storage
- Resolving an issue related to invalid nodepool
- Resolving a token expiry issue
- Resolve an issue related to KMS database
- Resolve an issue related to pulling an image from the container registry
- Resolving an issue related to recovery of data
- Check primary server status
- Pod status field shows as pending
- Ensure that the container is running the patched image
- Getting EEB information from an image, a running container, or persistent data
- Resolving the certificate error issue in NetBackup operator pod logs
- Pod restart failure due to liveness probe time-out
- NetBackup messaging queue broker take more time to start
- Host mapping conflict in NetBackup
- Issue with capacity licensing reporting which takes longer time
- Local connection is getting treated as insecure connection
- Primary pod is in pending state for a long duration
- Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
- Storage server not supporting Instant Access capability on Web UI after upgrading NetBackup
- Taint, Toleration, and Node affinity related issues in cpServer
- Operations performed on cpServer in environment.yaml file are not reflected
- Elastic media server related issues
- Troubleshooting AKS-specific issues
- Troubleshooting EKS-specific issues
- Troubleshooting AKS and EKS issues
- Appendix A. CR template
Resolving an invalid license key issue
The NetBackup is not installed because the license key is invalid.
Pod remains in running state for long time and the installation log at /mnt/nblogs/setup-server.log displays the following error:
ERROR: No valid license key for NetBackup Server or Enterprise Server
When you deploy NetBackup for the first time, perform the steps for primary CR and media CR.
To resolve an invalid license key issue for Primary CR
- Get the configmap name created for primary CR or media CR using the following command:
kubectl get configmap -n <namespace>
- Edit the license key stored in configmap using the following command:
kubectl edit configmap <primary-configmap-name> -n <namespace>
- Update value for ENV_NB_LICKEY key in the configmap with correct license key and save.
- Delete respective primary/media pod using the following command:
kubectl delete pod <primary-pod-name> -n <namespace>
New pod is auto created with updated license key value.
- Edit environment CR with updated license key and save using the following command:
kubectl edit environments.netbackup.veritas.com -n <namespace>
To resolve an invalid license key issue for Media CR
- Delete the media server CR by removing the mediaServer section in
environment.yamland save the changes.Note:
Ensure that you copy spec information of the media server CR. The spec information is used to reapply the media server CR.
- Apply the new changes using the kubectl apply -f <environment.yaml> command.
- Delete respective persistent volume claim using the kubectl delete pvc <pvc_name> -n <namespace> command. Any available persisted data is deleted.
- Add the mediaServer section, update the license key, and reapply the
environment.yamlusing the kubectl apply -f <environment.yaml> command.