NetBackup™ Deployment Guide for Amazon Elastic Kubernetes Services (EKS) Cluster
- Introduction to NetBackup on EKS
- Deployment with environment operators
- Assessing cluster configuration before deployment
- Deploying NetBackup
- Preparing the environment for NetBackup installation on EKS
- Recommendations of NetBackup deployment on EKS
- Limitations of NetBackup deployment on EKS
- About primary server CR and media server CR
- Monitoring the status of the CRs
- Updating the CRs
- Deleting the CRs
- Configuring NetBackup IT Analytics for NetBackup deployment
- Managing NetBackup deployment using VxUpdate
- Migrating the node group for primary or media servers
- Upgrading NetBackup
- Deploying Snapshot Manager
- Migration and upgrade of Snapshot Manager
- Deploying MSDP Scaleout
- Upgrading MSDP Scaleout
- Monitoring NetBackup
- Monitoring MSDP Scaleout
- Monitoring Snapshot Manager deployment
- Managing the Load Balancer service
- Performing catalog backup and recovery
- Managing MSDP Scaleout
- About MSDP Scaleout maintenance
- Uninstalling MSDP Scaleout from EKS
- Uninstalling Snapshot Manager
- Troubleshooting
- View the list of operator resources
- View the list of product resources
- View operator logs
- View primary logs
- Pod restart failure due to liveness probe time-out
- Socket connection failure
- Resolving an invalid license key issue
- Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
- Resolving the issue where the NetBackup server pod is not scheduled for long time
- Resolving an issue where the Storage class does not exist
- Resolving an issue where the primary server or media server deployment does not proceed
- Resolving an issue of failed probes
- Resolving token issues
- Resolving an issue related to insufficient storage
- Resolving an issue related to invalid nodepool
- Resolving a token expiry issue
- Resolve an issue related to KMS database
- Resolve an issue related to pulling an image from the container registry
- Resolving an issue related to recovery of data
- Check primary server status
- Pod status field shows as pending
- Ensure that the container is running the patched image
- Getting EEB information from an image, a running container, or persistent data
- Resolving the certificate error issue in NetBackup operator pod logs
- Resolving the primary server connection issue
- Primary pod is in pending state for a long duration
- Host mapping conflict in NetBackup
- NetBackup messaging queue broker take more time to start
- Local connection is getting treated as insecure connection
- Issue with capacity licensing reporting which takes longer time
- Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
- Wrong EFS ID is provided in environment.yaml file
- Primary pod is in ContainerCreating state
- Webhook displays an error for PV not found
- Appendix A. CR template
Upgrading NetBackup application
Ensure that all the steps mentioned in the following section are performed before performing the upgrade of NetBackup application:
See Preparing for NetBackup upgrade.
Ensure that the following server upgrade sequence is followed:
Primary server: Upgrade and verify it is successfully upgraded
MSDP server: Upgrade and verify it is successfully upgraded
Media server: Upgrade and verify it is successfully upgraded
Upgrading the NetBackup application
- To upgrade the primary server and media server, edit the
environment.yamlfrom the new package. Copy all the fields from the preserved environment CRenvironment.yamlwhich can be obtained from the the following section:See Preparing for NetBackup upgrade.
To update the primary server, update tag with new image tag in primary section in new
environment.yamlfile.To update the media server, update tag with new image tag in mediaServers section in new
environment.yamlfile.Update the storageClassName for catalog volume for primary server in Storage subsection of primary section in
environment.yamlfile.For example,
Kind: Environment ... Spec: primary: tag: "newtag" mediaServers: tag: "newtag"
Apply the changes using the following command:
kubectl apply -f <environment.yaml>
Primary server and media server pods would start with new container images respectively.
Note:
Upgrade the PrimaryServer first and then change the tag for MediaServer to upgrade. If this sequence is not followed then deployment may go into inconsistent state
Note:
MediaServer version should be same or lower than the PrimaryServer version after upgrade. Otherwise the deployment may go into inconsistent state.
- At the time of upgrade, primary server and media server status would be changed to Running. Once upgrade is completed, the status would be changed to Success again.
Perform the following if upgrade fails in between for primary server or media server
- Check the installation logs using the following command:
kubectl logs <PrimaryServer-pod-name/MediaServer-pod-name> -n <PrimaryServer/MediaServer-CR-namespace>
- If required, check the NetBackup logs by performing exec into the pod using the following command:
kubectl exec -it -n <PrimaryServer/MediaServer-CR-namespace> <PrimaryServer/MediaServer-pod-name> -- bash
- Fix the issue and restart the pod by deleting the respective pod with the following command:
kubectl delete < PrimaryServer/MediaServer-pod-name > -n <PrimaryServer/MediaServer-CR-namespace>
- New pod would be created and upgrade process will be restarted for the respective NetBackup server.
- Data migration jobs create the pods that run before deployment of primary server. Data migration pod exist after migration for one hour only if data migration job failed. The logs for data migration execution can be checked using the following command:
kubectl logs <migration-pod-name> -n <netbackup-environment-namespace>
User can copy the logs to retain them even after job pod deletion using the following command:
kubectl logs <migration-pod-name> -n <netbackup-environment-namespace> > jobpod.log
Note:
Downgrade of NetBackup servers is not supported. If this is done, there are chances of inconsistent state of NetBackup deployment.