NetBackup™ Web UI Cloud Administrator's Guide

Last Published:
Product(s): NetBackup (11.0)
  1. Managing and protecting cloud assets
    1.  
      About protecting cloud assets
    2.  
      Limitations and considerations
    3.  
      AWS and Azure government cloud support
    4. Configure Snapshot Manager in NetBackup
      1.  
        Add a Snapshot Manager
      2. Add a cloud provider for a Snapshot Manager
        1.  
          Adding a new region
        2.  
          IAM Role for AWS Configuration
        3.  
          IAM policy for OCI configuration
      3.  
        Associate media servers with a Snapshot Manager
      4.  
        Discover assets on Snapshot Manager
      5.  
        Enable or disable a Snapshot Manager
      6.  
        (Optional) Add the Snapshot Manager extension
    5. Managing intelligent groups for cloud assets
      1.  
        Considerations for cloud intelligent groups
      2.  
        Create an intelligent group for cloud assets
      3.  
        Delete an intelligent group for cloud assets
    6. Protecting cloud assets or intelligent groups for cloud assets
      1.  
        Customize or edit protection for cloud assets or intelligent groups
      2.  
        Remove protection from cloud assets or intelligent groups
    7. About storage lifecycle policies
      1.  
        Adding an SLP
      2.  
        SLP configurations for PaaS and IaaS policies
    8. Managing policies for cloud assets
      1.  
        Limitations and considerations
      2.  
        Planning for policies
      3.  
        Creating policies for cloud assets
      4.  
        Setting up attributes for PaaS assets
      5.  
        Setting up attributes for IaaS assets
      6.  
        Creating schedules
      7.  
        About backup frequency
      8.  
        About assigning retention periods
      9. Configuring the Start window
        1.  
          Example of schedule duration
      10.  
        Configuring the include dates
      11.  
        Configuring the exclude dates
      12.  
        Configuring the cloud assets for PaaS
      13.  
        Configuring the cloud assets for IaaS
      14.  
        Configuring backup options for IaaS
      15. Managing cloud policies
        1.  
          Copy a policy
        2.  
          Deactivating or deleting a policy
        3.  
          Manually backup assets
    9. Scan for malware
      1.  
        Scanning backup images
      2.  
        Assets by workload type
    10. Protecting Microsoft Azure resources using resource groups
      1.  
        Before you begin
      2.  
        Limitations and considerations
      3. About resource group configurations and outcome
        1.  
          Examples of resource group configurations
      4.  
        Troubleshoot resource group permissions
    11. NetBackup Accelerator for cloud workloads
      1.  
        How the NetBackup Accelerator works with virtual machines
      2.  
        Accelerator forced rescan for virtual machines (schedule attribute)
      3.  
        Accelerator backups and the NetBackup catalog
      4.  
        Accelerator messages in the backup job details log
    12.  
      Configuring backup schedules for cloud workloads using protection plan
    13.  
      Backup options for cloud workloads
    14. AWS Snapshot replication
      1.  
        Configure AWS snapshot replication
      2.  
        Using AWS snapshot replication
      3.  
        Support matrix for account replication
    15.  
      Protect applications in-cloud with application-consistent snapshots
    16.  
      Protecting AWS or Azure VMs for recovering to VMware
    17.  
      Cloud asset cleanup
    18.  
      Cloud asset filtering
  2. Protecting PaaS assets
    1.  
      Protecting PaaS assets
    2.  
      Prerequisites for protecting PaaS assets
    3.  
      Enabling binary logging for MySQL and MariaDB databases
    4.  
      Enabling backup and restore in Kubernetes
    5.  
      Prerequisites for protecting Amazon RDS SQL Server database assets
    6. Protecting RDS Custom instances
      1.  
        Protecting RDS Custom for SQL Server assets
      2.  
        Consideration for protecting RDS Custom for SQL Server assets
      3.  
        Protecting RDS Custom for Oracle assets
      4.  
        Consideration for protecting RDS Custom for Oracle assets
    7. Protecting Azure Managed Instance databases
      1.  
        Prerequisites for protecting Azure Managed Instance databases
      2.  
        Permissions required for protecting Azure Managed Instance databases
    8. Limitation and considerations
      1.  
        For all databases
      2.  
        For PostgreSQL
      3.  
        For incremental backups for Azure PostgreSQL
      4.  
        For AWS RDS PostgreSQL and AWS Aurora PostgreSQL
      5.  
        For AWS DynamoDB
      6.  
        For AWS DocumentDB
      7.  
        For AWS Neptune
      8.  
        For AWS RDS SQL
      9.  
        For Azure, AWS RDS, and Aurora MySQL
      10.  
        For incremental backups using Azure MySQL server
      11.  
        For incremental backups using the GCP SQL Server
      12.  
        For Azure SQL and SQL Managed Instance
      13.  
        For Azure SQL and SQL Managed Instance (without temp. database)
      14.  
        For Azure SQL Server and SQL Managed Instance incremental backup
      15.  
        For Azure Cosmos DB for MongoDB
      16.  
        For Azure Cosmos DB for NoSQL
      17.  
        For Amazon RDS for Oracle
      18.  
        For Amazon Redshift databases
      19.  
        For Amazon Redshift clusters
      20.  
        For GCP SQL Server
      21.  
        For GCP BigQuery
    9. Installing the native client utilities
      1.  
        Installing the MySQL client utility
      2.  
        Installing the sqlpackage client utility
      3.  
        Installing PostgreSQL client utility
      4.  
        Installing MongoDB client utility
    10. Configuring storage for different deployments
      1.  
        For MSDP cloud deployments
      2.  
        For Kubernetes deployments
      3.  
        For VM-based BYO deployments
    11.  
      Configuring the storage server for instant access
    12.  
      About incremental backup for PaaS workloads
    13.  
      Configuring incremental backups for Azure MySQL server
    14.  
      About archive redo log backup for PaaS workloads
    15.  
      About Auto Image Replication for PaaS workloads
    16.  
      Discovering PaaS assets
    17.  
      Viewing PaaS assets
    18. Managing PaaS credentials
      1.  
        View the credential name that is applied to a database
      2.  
        Add credentials to a database
      3.  
        Creating an IAM database username
      4.  
        Creating a system or user-managed identity username
      5.  
        Configuring permissions for the database user
    19. Add protection to PaaS assets
      1.  
        Perform backup now
  3. Recovering cloud assets
    1. Recovering cloud assets
      1.  
        About the pre-recovery check for VMs
      2.  
        Supported parameters for restoring cloud assets
      3.  
        Recovering virtual machines
      4.  
        Recovering applications and volumes to their original location
      5.  
        Recovering applications and volumes to an alternate location
      6.  
        Recovery scenarios for GCP VMs with read-only volumes
      7.  
        (GCP only) Restoring virtual machines and volumes using the autoDelete disk support
    2.  
      Perform rollback recovery of cloud assets
    3. Recovering AWS or Azure VMs to VMware
      1.  
        Post-recovery considerations for cloud VMs recovered to VMware
      2. Steps to recover images from cloud VMs to VMware
        1.  
          Recovering images from AWS to VMware
        2.  
          Recovering images from Azure to VMware
    4. Recovering PaaS assets
      1.  
        Recovering non-RDS PaaS assets
      2.  
        Recovering Redshift clusters
      3.  
        Recovering AWS DocumentDB and Neptune assets
      4.  
        Recovering RDS-based PaaS asset
      5.  
        Recovering Azure-protected assets
      6.  
        Recovering duplicate images from AdvancedDisk
  4. Performing granular restore
    1.  
      About granular restore
    2.  
      Supported environment list
    3.  
      List of supported file systems
    4.  
      Before you begin
    5.  
      Limitations and considerations
    6.  
      Restoring files and folders from cloud virtual machines
    7.  
      Restoring volumes on cloud virtual machines
    8.  
      Performing steps after volume restore containing LVM
    9.  
      Troubleshooting
  5. Troubleshooting protection and recovery of cloud assets
    1.  
      Troubleshoot cloud workload protection issues
    2.  
      Error Code 9855: Error occurred while exporting snapshot for the asset: <asset_name>
    3.  
      VMs and other OCI assets with CMK-encrypted disks are marked as deleted in NetBackup UI.
    4.  
      Backup from snapshot jobs take longer time than expected
    5.  
      Backup from snapshot job fails due to connectivity issues when Snapshot Manager is deployed on an Ubuntu host
    6.  
      Error disambiguation in NetBackup UI
    7.  
      Status Code 150: Termination requested by administrator
    8. Troubleshoot PaaS workload protection and recovery issues
      1.  
        Troubleshooting Amazon Redshift issues
      2.  
        Troubleshooting Azure Postgres issues
      3.  
        Troubleshooting Amazon RDS Custom for SQL issues

Troubleshoot cloud workload protection issues

Review the following log files to troubleshoot any issues with protection of cloud assets:

During troubleshooting, ensure that you have also reviewed the limitations. See Limitations and considerations.

For troubleshooting issues, see the NetBackup Status Codes Reference Guide.

To view the Snapshot Manager log files, see the Snapshot Manager logs topic in the NetBackup Snapshot Manager Install and Upgrade Guide.

Log files for configuration

Use the following logs to troubleshoot cloud configuration issues.

Table: Log files for configuration

Process

Logs

tpconfig

tpconfig command is one way to register Snapshot Manager in NetBackup.

Windows

NetBackup install path\Volmgr\bin\tpconfig.exe

UNIX

/usr/openv/volmgr/bin/tpconfig

nbwebservice

Plug-ins are configured using NetBackup REST API.

Windows

NetBackup install path\NetBackup\wmc\webserver\logs

UNIX

/usr/openv/wmc/webserver/logs

/usr/openv/logs/nbwebservices

nbemm

nbemm stores the Snapshot Manager and plug-in information in the EMM database.

Windows

NetBackup install path\NetBackup\logs\nbemm

UNIX

/usr/openv/logs/nbemm

Log files for asset discovery

Use the following logs to troubleshoot asset discovery issues.

Table: Log files for asset discovery

Process

Logs

ncfnbcs

Verifies if the discovery was completed or not.

Windows

NetBackup install path/bin/vxlogview - o 366

UNIX

/usr/openv/netbackup/bin/vxlogview -o 366

Picloud

Provides the details of the discovery operation.

Windows

NetBackup install path/bin/vxlogview - i 497

UNIX

/usr/openv/netbackup/bin/vxlogview -i 497

nbwebservice

To get details about the asset database workflows that are part of the discovery operation.

Note:

Refer to the same log files for details of assets that are added to the protection plan.

Windows

NetBackup install path/webserver/logs

UNIX

/usr/openv/wmc/webserver/logs

/usr/openv/logs/nbwebservices

Log files for snapshot creation

Use the following logs to troubleshoot snapshot creation issues.

Table: Log files for snapshot creation

Process

Logs

nbpem

nbpem PID for a given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - o 116

UNIX

/usr/openv/netbackup/bin/vxlogview -o 116

nbjm

nbjm PID for a given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - o 117

UNIX

/usr/openv/netbackup/bin/vxlogview -o 117

nbcs

nbcs PID for a given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - i 366 -P nbcs_process_id

UNIX

/usr/openv/netbackup/bin/vxlogview -i 366 -P nbcs_process_id

The nbcs logs are available at the following location:

Windows

NetBackup install path/logs/ncfnbcs

UNIX

/usr/openv/logs/ncfnbcs

nbrb

nbrb is requested to provide a media server for a given job. For Cloud, a particular media server is picked up from the associated list of media servers for a Snapshot Manager.

Windows

NetBackup install path/bin/vxlogview - o 118

UNIX

/usr/openv/netbackup/bin/vxlogview -i 118

Log files for restore operations

Use the following logs to troubleshoot restore issues.

Table:

Process

Logs

nbwebservice

The snapshot restore operation is triggered by NetBackup REST API.

Windows

NetBackup install path/webserver/logs

UNIX

/usr/openv/wmc/webserver/logs

/usr/openv/logs/nbwebservices

bprd

The NetBackup REST API communicates with bprd to initiate restore.

Windows

NetBackup install path/netbackup/logs

UNIX

/usr/openv/netbackup/logs/bprd

ncfnbcs

nbcs PID for a given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - i 366 -P nbcs_process_id

UNIX

/usr/openv/netbackup/bin/vxlogview -i 366 -P nbcs_process_id

Log files for snapshot deletion

Use the following logs to troubleshoot snapshot deletion issues.

Table: Log files for snapshot deletion

Process

Logs

bpdm

The snapshot delete or clean-up operation is triggered by bpdm.

Windows

NetBackup install path/netbackup/logs

UNIX

/usr/openv/netbackup/logs/bpdm

ncfnbcs

nbcs PID for a given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - i 366 -P nbcs_process_id

UNIX

/usr/openv/netbackup/bin/vxlogview -i 366 -P nbcs_process_id

Pre-recovery check fails with access denied error during alternate location restore

When attempting to perform recovery of a VM from a backup image copy, if you do not have the required privileges assigned to your role to perform alternate location restore, you encounter the error during the pre-recovery check operation.

This may happen when you have the privilege to perform only original location recovery, and you are trying to do alternate location recovery.

Workaround

  • While doing the original location restore, do not change any pre-populated fields in the pre-recovery page.

  • If you want to perform alternate location recovery, ensure that you have the required privileges.