Important Update: Cohesity Products Documentation
All Cohesity product documentation are now managed via the Cohesity Docs Portal: https://docs.cohesity.com/HomePage/Content/home.htm. Some documentation available here may not reflect the latest information or may no longer be accessible.
System Health Insights Release Notes
What's New - Features, enhancements, and changes
System Health Insights offers a unified, SaaS-based platform that helps manage your data protection solution through its complete life cycle.
This release introduces improvements to appliance registration, self-service onboarding for Secure Quorum, and an infrastructure update to AutoSupport Call Home endpoints for supported appliance platforms.
You can now register appliances using the Entitlement ID available in the Cohesity Support portal as a secondary identifier.
Hardware Sales Order Number and Hardware Support ID are no longer required for registration.
System Health Insights Team Admins can now onboard Security Administrators for Secure Quorum directly from the portal, without raising an email request.
Eligibility banners
Informational banners appear on the landing page and Team Management pages when eligible appliances are detected.
Self-service onboarding
Team Admins can initiate onboarding from the Team Details page and assign exactly two team members as Security Administrators.
You can add up to five Security Administrators (minimum two required at all times) post initial onboarding.
Approval workflow
All Onboarding requests are submitted for approval with email notifications sent to System Health Insights team members and Cohesity account representatives.
Requests may be denied if eligibility requirements are not met or if assigned team members cannot be verified. Additional information may be requested by the System Health Insights team anytime during the process.
For expedited approval or concerns, contact DL-COH-SHI-HELP@cohesity.com
Post-onboarding configuration
You must configure requesters and approvers before you will be able to see the Access Key tab under the Support tab in System Health Insights.
You can view documentation about how to configure those users and Secure Quorum in general here: Configure Secure Quorum in System Health Insights.
Steps and Pre-requisites for Access Key Generation via Secure Quorum can be found here:
https://support.cohesity.com/s/article/article-100062936
OR
https://www.veritas.com/content/support/en_US/article.100062936
AutoSupport Call Home endpoints have transitioned from the veritas.com domain to the cohesity.com domain for specific appliance platforms and software versions.
Customer action required If your environment uses firewalls, proxies, or outbound allowlists, allow HTTPS access to:
*.appliance.cohesity.com
Affected platforms
NetBackup Flex appliance models 51xx, 52xx, 53xx running software 7.0 or later.
Access appliance models 33xx running software 8.6 or later.
Not affected
All other appliance platforms and software versions continue to use the veritas.com domain.
There is no change to AutoSupport functionality or the data collected.
For details, see AutoSupport infrastructure update for Call Home endpoints.
System Health Insights(SHI) under NetInsights Console is the management console for heritage Veritas appliances. It provides you a centralized plane for appliance management, monitoring, alerting, reporting and other needs.
Please refer to the documentation for more details.
Additional Resources
For more information, visit the solution page for the NetInsights Console on cohesity.com.
To register and log in, visit System Health Insights to start viewing your registered system status.
Additional NetInsights Console documentation is available here.
For questions or assistance, contact:dl-coh-shi-help@cohesity.com