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NetBackup™ Access Appliance 8.5 Solutions Guide for Enterprise Vault

Last Published:
Product(s): Appliances (8.5)
Platform: Veritas 3340,Veritas 3350,Veritas 3360

Log locations for troubleshooting

  • For issues related to accessing CIFS shares, see Access Appliance CIFS-related logs in the /log/VRTSnas/ directory. The CIFS log files are present in the cifs_<operation>_<sub operation>.log folder. For example, cifs share add command log file is named as cifs_share_add.log.

  • See Windows Event Log for errors related to the Enterprise Vault server.

    • Go to Run. Type eventvwr.

    • The Windows Event Viewer opens up.

      Select Applications and Services logs-> Microsoft -> Veritas Enterprise Vault.

  • See Recent Activity at the top right corner of Access Appliance GUI for GUI-related status information