APTARE IT Analytics Data Collector Installation Guide for Capacity Manager

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Product(s): APTARE IT Analytics (10.6)
  1. Overview
    1.  
      Purpose of this document
    2.  
      Architecture overview
    3.  
      Determining the required policy
    4.  
      Planning worksheets
    5.  
      Storage array details
    6.  
      Host resources details
  2. Pre-Installation setup for Dell Compellent
    1.  
      Overview
    2.  
      Prerequisites for adding Data Collectors (Dell compellent)
    3.  
      Upgrade troubleshooting: Microsoft SQL Server and Java 11
    4.  
      Installation overview (Dell compellent)
    5.  
      Adding a Dell Compellent Data Collector policy
  3. Pre-Installation setup for DELL EMC Elastic Cloud Storage (ECS)
    1.  
      Pre-Installation setup for DELL EMC Elastic Cloud Storage (ECS)
    2.  
      Prerequisites for adding Data Collectors - DELL EMC Elastic Cloud Storage (ECS)
    3.  
      Installation overview - DELL EMC Elastic Cloud Storage (ECS)
    4.  
      Add a DELL EMC Elastic Cloud Storage (ECS) Data Collector policy
  4. Pre-Installation setup for EMC data domain storage
    1.  
      Architecture overview (EMC data domain storage)
    2.  
      Prerequisites for adding data Collectors (EMC data domain storage)
    3.  
      Installation overview (EMC data domain storage)
    4.  
      Add EMC data domain servers
    5.  
      Adding an EMC data domain storage Data Collector policy
  5. Pre-Installation setup for EMC Isilon
    1.  
      Pre-Installation setup for EMC Isilon
    2.  
      Prerequisites for adding Data Collectors (EMC Isilon)
    3.  
      Configure the Isilon SNMP service
    4. Configure Isilon sudo access
      1.  
        Modify the Sudo configuration
    5.  
      Installation overview (EMC Isilon)
    6.  
      Adding an EMC Isilon Data Collector policy
  6. Pre-Installation setup EMC Symmetrix
    1.  
      Pre-Installation setup EMC Symmetrix
    2.  
      Prerequisites for adding Data Collectors (EMC Symmetrix)
    3.  
      Installation overview (EMC Symmetrix)
    4. Adding an EMC Symmetrix Data Collector policy
      1.  
        If the EMC solutions enabler is on a remote server (Recommended)
  7. Pre-Installation setup for Dell EMC Unity
    1.  
      Pre-Installation setup for Dell EMC Unity
    2.  
      Prerequisites for adding Data Collectors (Dell EMC Unity)
    3.  
      Installation overview (Dell EMC Unity)
    4.  
      Add a Dell EMC Unity Data Collector policy
  8. Pre-Installation setup for EMC VNX Celerra
    1.  
      Pre-Installation setup for EMC VNX Celerra
    2.  
      Prerequisites for adding Data Collectors (EMC VNX Celerra)
    3.  
      Setup for EMC VNX Celerra arrays
    4.  
      Configure a Read-Only user with an Operator role
    5.  
      Start the XML API server
    6.  
      Installation overview (EMC VNX Celerra)
    7.  
      Adding an EMC VNX Celerra Data Collector policy
  9. Pre-Installation setup for EMC VNX CLARiiON
    1.  
      Pre-Installation setup for EMC VNX CLARiiON
    2.  
      Prerequisites for adding Data Collectors (EMC VNX CLARiiON)
    3.  
      Installation overview (EMC VNX CLARiiON)
    4.  
      Adding an EMC VNX (CLARiiON) Data Collector policy
  10. Pre-Installation setup for EMC VPLEX
    1.  
      Pre-Installation setup for EMC VPLEX
    2.  
      Prerequisites for adding Data Collectors (EMC VPLEX)
    3.  
      Installation overview (EMC VPLEX)
    4.  
      Adding a EMC VPLEX Data Collector policy
  11. Pre-Installation setup for EMC XtremIO
    1.  
      Pre-Installation setup for EMC XtremIO
    2.  
      Prerequisites for adding Data Collectors (EMC XtremIO)
    3.  
      Installation overview (EMC XtremIO)
    4.  
      Add an EMC XtremIO Data Collector policy
  12. Pre-Installation setup for Hitachi Block
    1.  
      Pre-Installation setup for Hitachi Block
    2.  
      Prerequisites for adding Data Collectors (Hitachi Block)
    3.  
      Installation overview (Hitachi Block Storage)
    4.  
      Adding a Hitachi Block Storage Data Collector policy
    5. Configuring a Hitachi Device manager user
      1.  
        Validate the User ID access
    6.  
      Configuring a Collector for Hitachi NAS block storage
    7.  
      Adding an HP command view advanced Data Collector policy
  13. Pre-Installation setup for Hitachi Content Platform (HCP)
    1.  
      Pre-Installation setup for Hitachi Content Platform (HCP)
    2.  
      Prerequisites for adding Data Collectors (Hitachi Content Platform)
    3.  
      Installation overview (Hitachi Content Platform)
    4.  
      Add a Hitachi Content Platform (HCP) Data Collector policy
    5.  
      Setting up permissions for an HCP local user or active directory user
    6. Hitachi content platform system management console
      1.  
        Local users
      2.  
        Local users and active directory users
    7. Hitachi content platform tenant management console
      1.  
        Local users
      2.  
        Active directory users
      3.  
        Local users and active directory users
  14. Pre-Installation Setup for Hitachi NAS
    1.  
      Pre-Installation setup Hitachi NAS
    2.  
      Prerequisites for adding Data Collectors (Hitachi NAS - HNAS)
    3.  
      Installation overview (Hitachi NAS - HNAS)
    4.  
      Adding a Hitachi NAS (HNAS) Data Collector policy
    5. HNAS configuration requirements
      1.  
        Configuring SSC access
    6.  
      Adding the collector
  15. Pre-Installation Setup for Hitachi Vantara All-Flash and Hybrid Flash Storage
    1.  
      Pre-Installation setup for Hitachi Vantara All-Flash and Hybrid Flash Storage
    2.  
      Prerequisites for adding Data Collectors (Hitachi Vantara All-Flash and Hybrid Flash Storage)
    3.  
      Installation overview
    4.  
      Adding a Hitachi Vantara All-Flash and Hybrid Flash Storage policy
  16. Host inventory pre-installation setup
    1. Host Access Privileges, Sudo Commands, Ports, and WMI Proxy Requirements
      1.  
        Access Requirements by OS
    2.  
      Host Inventory pre-installation setup
    3.  
      Plan host Data Collection
    4.  
      WMI Proxy requirements for Windows host Data Collection
    5.  
      Host access requirements
    6.  
      Verify command paths
    7.  
      Host Inventory configuration steps
    8.  
      Host Inventory setup overview
    9.  
      Host Inventory maintenance overview
    10.  
      Before discovering hosts
    11.  
      Configure / Search the host Inventory
    12.  
      Manage credentials
    13.  
      Manage WMI proxy
    14.  
      Manage paths
    15.  
      Manage access control
    16.  
      Host Inventory management
    17. Configure host Discovery policies to populate the host Inventory
      1.  
        Discovery policy considerations
      2.  
        Configure a Discovery policy
      3.  
        Collecting from Clustered SQL server and Oracle applications
    18.  
      Execute and monitor host Discovery
    19. Validate host connectivity
      1.  
        Validate hosts
      2.  
        Validation history
    20.  
      Show errors
    21.  
      Filter the host Inventory - hide / un-hide, remove
    22. Host Inventory search and host Inventory export
      1.  
        Basic search
      2.  
        Pre-Defined search
      3.  
        Advanced search parameters
    23.  
      Export the host Inventory
    24. Configure and edit host probes
      1.  
        Host Inventory File Analytics probe
      2.  
        File Analytics Probe configurations by operating system
      3.  
        Both Windows and Linux servers
      4.  
        Best practices for Host Inventory File Analytics probes
    25. Propagate Probe Settings: Copy Probes, Paste Probes
      1.  
        Probe settings
  17. Pre-Installation setup for HP 3PAR
    1.  
      Pre-Installation setup for HP 3PAR
    2.  
      Prerequisites for adding Data Collectors (HP 3PAR)
    3.  
      Installation Overview (HP 3PAR)
    4.  
      Adding an HP 3PAR Data Collector Policy
    5.  
      Adding an HP command view advanced Data Collector policy
  18. Pre-Installation setup for HP EVA
    1.  
      Pre-Installation setup for HP EVA
    2.  
      Prerequisites for adding Data Collectors (HP EVA)
    3.  
      Installation overview (HP EVA)
    4.  
      Adding an HP EVA Data Collector policy
  19. Pre-Installation setup for Huawei OceanStor
    1.  
      Pre-Installation setup for Huawei OceanStor
    2.  
      Prerequisites for adding Data Collectors (Huawei OceanStor)
    3.  
      Installation overview
    4.  
      Add a Huawei OceanStor Data Collector policy
  20. Pre-Installation setup for IBM Enterprise
    1.  
      Pre-Installation setup for IBM Enterprise
    2.  
      Prerequisites for adding Data Collectors (IBM Enterprise)
    3.  
      Installation overview (IBM Enterprise)
    4.  
      Adding an IBM Enterprise Data Collector policy
  21. Pre-Installation setup for NetApp E-Series
    1.  
      Pre-Installation setup for NetApp E-Series
    2.  
      Prerequisites for adding Data Collectors (NetApp E-Series)
    3.  
      InstallationoOverview (NetApp E-Series)
    4.  
      Adding a NetApp E-Series Data Collector policy
  22. Pre-Installation setup for IBM COS
    1.  
      Introduction
    2.  
      Prerequisites for adding data collectors (IBM COS)
    3.  
      Installation overview (IBM COS)
    4.  
      Add IBM COS Data Collector policy
  23. Pre-Installation setup for IBM SVC
    1.  
      Pre-Installation setup for IBM SVC
    2.  
      Prerequisites for adding Data Collectors (IBM SVC)
    3.  
      Installation overview (IBM SVC)
    4.  
      Adding an IBM SVC Data Collector policy
  24. Pre-Installation setup for IBM XIV
    1.  
      Pre-Installation Setup for IBM XIV
    2.  
      Prerequisites for adding Data Collectors (IBM XIV)
    3.  
      Installation overview (IBM XIV)
    4.  
      Adding an IBM XIV Data Collector policy
  25. Pre-Installation setup for Infinidat InfiniBox
    1.  
      Pre-Installation setup for Infinidat InfiniBox
    2.  
      Prerequisites for adding Data Collectors (Infinidat InfiniBox)
    3.  
      Installation overview
    4.  
      Add an Infinidat InfiniBox Data Collector policy
  26. Pre-Installation setup for Infinidat InfiniGuard
    1.  
      Introduction
    2.  
      Prerequisites for adding Data Collectors (Infinidat InfiniGuard)
    3.  
      Installation overview (Infinidat InfiniGuard)
    4.  
      Adding a InfiniGuard Data Collector policy
  27. Pre-Installation setup for NetApp-7
    1.  
      Pre-Installation setup for NetApp-7
    2.  
      Prerequisites for adding Data Collectors (NetApp-7)
    3. Data Collector configurations specific to NetApp-7
      1.  
        If HTTP access is disabled on the vFiler
    4.  
      Installation overview (NetApp-7)
    5.  
      Adding a NetApp Data Collector policy
    6.  
      Testing the collection
    7.  
      Creating a NetApp user with API privileges
  28. Pre-Installation setup for NetApp StorageGRID
    1.  
      NetApp StorageGRID overview
    2.  
      Prerequisites for adding Data Collectors (NetApp StorageGRID)
    3.  
      Data Collector configuration specific to NetApp StorageGRID
    4.  
      Installing NetApp StorageGRID
    5.  
      Adding a NetApp StorageGRID Data Collector policy
    6.  
      Testing the collection
  29. Pre-Installation setup for Microsoft Windows server
    1.  
      Pre-Installation setup for Microsoft Windows server
    2.  
      Prerequisites for adding Data Collectors (Microsoft Windows server)
    3.  
      Collecting from applications and services logs
    4.  
      Installation overview (Microsoft Windows Server)
    5.  
      Add a Microsoft Windows server Data Collector policy
  30. Pre-Installation setup for NetApp Cluster
    1.  
      Pre-Installation setup for NetApp Cluster
    2.  
      Prerequisites for adding Data Collectors (NetApp Cluster)
    3.  
      Installation overview (NetApp Cluster-Mode)
    4.  
      Adding a NetApp Cluster-Mode Data Collector policy
    5.  
      Testing the collection
    6.  
      Creating a NetApp Cluster-Mode Read-Only user
  31. Pre-Installation setup for Pure Storage FlashArray
    1.  
      Pre-Installation setup for pure Storage FlashArray
    2.  
      Prerequisites for adding Data Collectors (pure Storage FlashArray)
    3.  
      Installation overview (Pure storage FlashArray)
    4.  
      Add a pure storage FlashArray Data Collector policy
  32. Pre-Installation setup for Veritas NetBackup appliance
    1.  
      Overview
    2.  
      Prerequisites for adding Data Collectors (Veritas NetBackup appliance)
    3.  
      Installation Overview (Veritas NetBackup Appliance)
    4.  
      Adding a Veritas NetBackup Appliance Data Collector policy
  33. Pre-installation setup for FUJITSU ETERNUS Data Collector
    1.  
      About data collector
    2.  
      Pre-installation setup
    3.  
      Prerequisites for adding Data Collectors
    4.  
      Installation overview
    5.  
      Adding a FUJITSU ETERNUS Data Collector policy
  34. Installing the Data Collector software
    1.  
      Introduction
    2.  
      Installing the WMI Proxy service (Windows host resources only)
    3.  
      Testing WMI connectivity
    4.  
      Installing Data Collector software: From the internet
    5.  
      Installing Data Collector software: No internet available from the Data Collector server
    6.  
      Installing Data Collector software on Windows portal platform
    7.  
      Installing Data Collector software on Linux portal platform
  35. Validating Data Collection
    1.  
      Validation methods
    2.  
      Data Collectors: Vendor-Specific validation methods
    3.  
      Working with on-demand Data Collection
    4.  
      Using the CLI check install utility
    5.  
      List Data Collector configurations
  36. Uninstalling the Data Collector
    1.  
      Uninstall the Data Collector on Linux
    2.  
      Uninstall the Data Collector on Windows
  37. Manually starting the Data Collector
    1.  
      Introduction
  38. Appendix A. Firewall configuration: Default ports
    1.  
      Firewall configuration: Default ports

Host access requirements

This section lists the access requirements for host resource data collection. You will use this information to populate the configurations used by the Host Discovery, Validation, and Collection processes.

  • Create a list of the name or IP address for each host for which you want to collect data.

  • User ID & Password Credentials: Root-level, read-only access is required for host data collection.

    See Manage credentials.

    See Manage access control.

  • Access Control: For security reasons, most enterprise environments mandate access control where a new non-root account is created, with temporarily elevated access to the required commands provided via an access control command, such as sudo. Otherwise, the root user is required for host access. For Linux Hosts in access control environments, if a command such as sudo is used and the absolute path is not in the interactive ssh, identify the absolute path of the access control command.

    See Verify command paths.

    See Host Access Privileges, Sudo Commands, Ports, and WMI Proxy Requirements.

  • Path: APTARE IT Analytics must have knowledge of the correct paths to access commands. An overview of the requirements is listed here, with the details provided in

    See Verify command paths.

    For Windows hosts, a path is required for fcinfo, hbacmd, and scli commands. For Linux hosts, if the Data Collector is installed on a Windows server, use plink.exe to determine the path; if the Data Collector is installed on a Linux server, determine the path by executing ssh.

  • HBA Prerequisites: APTARE IT Analytics uses an internal probing mechanism to gather Host Bus Adapter (HBA) data from Windows hosts. It is critical for the Data Collector to probe the HBA in order to establish a host's relationship with storage. Without the HBA information, all storage for a host will be listed as local storage.

    Note:

    Do not enable HBA probes for VMware guest host collection.

    Windows: One of the following mechanisms is required to collect Windows HBA information. The Data Collector actually uses all of the mechanisms that are available and then merges the data collected from all. A collection error is reported only if all of the following methods fail.

    • hbaverify is provided by default with the Data Collector WMI Proxy installation.

    • scli - SANsurfer Command Line Interface (SCLI) for Windows from QLogic (SCLI is a separate install from the base install of SANsurfer and often is not installed with the SANsurfer utility).

    • hbacmd (HBAnyware from Emulex) is required for both LUN Mapping and HBA data collection. This is typically provided by default as part of the driver software.

    • fcinfo - Fibre Channel Information Tool from Microsoft is not typically used, as the previously listed methods are preferred.

    Linux: scli or hbacmd (required only for HBA information)

    Solaris: scli or hbacmd (required only for HBA information)

    HP-UX: fcmsutil (used only for HBA information; should already be installed by default)