Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup (10.0)
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5. CloudPoint host sizing recommendations
        1.  
          CloudPoint sizing recommendations for cloud platforms
      6.  
        CloudPoint extension sizing recommendations
      7.  
        Creating an instance or preparing the host to install CloudPoint
      8.  
        Installing container platform (Docker, Podman)
      9.  
        Creating and mounting a volume to store CloudPoint data
      10.  
        Verifying that specific ports are open on the instance or physical host
      11.  
        Preparing CloudPoint for backup from snapshot jobs
    2. Deploying CloudPoint using container images
      1.  
        Before you begin installing CloudPoint
      2.  
        Installing CloudPoint in the Docker environment
      3.  
        Installing CloudPoint in the Podman environment
      4.  
        Verifying that CloudPoint is installed successfully
      5.  
        Restarting CloudPoint
    3. Deploying CloudPoint extensions
      1.  
        Before you begin installing CloudPoint extensions
      2.  
        Downloading the CloudPoint extension
      3.  
        Preparing to install the extension on a VM
      4.  
        Installing the CloudPoint extension on a VM
      5.  
        Preparing to install the extension on a managed Kubernetes cluster (AKS) in Azure
      6.  
        Preparing to install the extension on a managed Kubernetes cluster (EKS) in AWS
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Installing the CloudPoint extension on Azure (AKS)
      9. Installing the CloudPoint extension on AWS (EKS)
        1.  
          Install extension using the extension script
      10.  
        Managing the extensions
    4. CloudPoint cloud plug-ins
      1.  
        How to configure the CloudPoint cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. CloudPoint storage array plug-ins
      1.  
        How to configure the CloudPoint storage array plug-ins?
      2. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      3.  
        ACL configuration on NetApp array
      4. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      5.  
        Configuring ACL for Nutanix array
      6. Dell EMC Unity array plug-in configuration notes
        1.  
          Dell EMC Unity array plug-in configuration parameters
        2.  
          Supported Dell EMC Unity arrays
        3.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      7. FUJITSU AF/DX plug-in configuration notes
        1.  
          FUJITSU AF/DX plug-in configuration parameters
        2.  
          Supported CloudPoint operations on FUJITSU AF/DX models
      8. NetApp NAS plug-in configuration notes
        1.  
          NetApp NAS plug-in configuration parameters
        2.  
          Supported CloudPoint operations on NetApp NAS models
      9. Dell EMC PowerStore plug-in configuration notes
        1.  
          Dell EMC PowerStore plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerStore models
      10. Dell EMC PowerStore NAS plug-in configuration notes
        1.  
          Dell EMC PowerStore NAS plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerStore NAS models
      11. Dell EMC PowerFlex plug-in configuration notes
        1.  
          Dell EMC PowerFlex plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerFlex models
      12. Dell EMC XtremIO SAN plug-in configuration notes
        1.  
          Dell EMC XtremIO SAN plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC XtremIO SAN models
      13. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      14. Pure Storage FlashBlade plug-in configuration notes
        1.  
          Pure Storage FlashBlade plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Pure Storage FlashBlade models
      15. IBM Storwize plug-in configuration notes
        1.  
          IBM Storwize plug-in configuration parameters
        2.  
          Supported CloudPoint operations on IBM Storwize models
      16. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      17. HPE XP plug-in configuration notes
        1.  
          HPE XP plug-in configuration parameters
        2.  
          Supported CloudPoint operations on HPE XP storage arrays
      18. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      19. Hitachi (HDS VSP 5000) plug-in configuration notes
        1.  
          Hitachi (HDS VSP 5000) plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Hitachi (HDS VSP 5000) array
      20. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      21. Dell EMC PowerScale (Isilon) plug-in configuration notes
        1.  
          Dell EMC PowerScale (Isilon) plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerScale (Isilon) plug-in
      22. Dell EMC PowerMax and VMax plug-in configuration notes
        1.  
          Dell EMC PowerMax and VMax plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerMax and VMax
      23. Qumulo plug-in configuration notes
        1.  
          Qumulo plug-in configuration prerequisites
        2.  
          Qumulo plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Qumulo plug-in
    6. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        About the installation and configuration process
      4.  
        Preparing to install the Linux-based agent
      5.  
        Preparing to install the Windows-based agent
      6.  
        Downloading and installing the CloudPoint agent
      7.  
        Registering the Linux-based agent
      8.  
        Registering the Windows-based agent
      9.  
        Configuring the CloudPoint application plug-in
      10.  
        Configuring VSS to store shadow copies on the originating drive
      11.  
        Creating a NetBackup protection plan for cloud assets
      12.  
        Subscribing cloud assets to a NetBackup protection plan
      13.  
        Restore requirements and limitations for Microsoft SQL Server
      14.  
        Restore requirements and limitations for Oracle
      15.  
        Additional steps required after an Oracle snapshot restore
      16.  
        Steps required before restoring SQL AG databases
      17.  
        Recovering a SQL database to the same location
      18.  
        Recovering a SQL database to an alternate location
      19. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      20.  
        Additional steps required after restoring SQL AG databases
      21.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      22.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      23.  
        Additional steps required after restoring an AWS RDS database instance
    7. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2. Prerequisites for the agentless configuration
        1.  
          Configuring SMB for Windows (Optional)
        2.  
          Configuring WMI security for Windows (optional)
      3.  
        Configuring the agentless feature
      4.  
        Configuring the agentless feature after upgrading CloudPoint
    8. Volume Encryption in NetBackup CloudPoint
      1.  
        About volume encryption support in CloudPoint
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    9. CloudPoint security
      1.  
        Configuring security for Azure and Azure Stack
      2.  
        Configuring the cloud connector for Azure and Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to CloudPoint
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
      4.  
        Agentless logs
      5.  
        Troubleshooting CloudPoint logging
    2. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5. Upgrading CloudPoint
        1.  
          Upgrade in Docker environment
        2.  
          Upgrade in Podman environment
      6.  
        Upgrading CloudPoint using patch or hotfix
      7. Migrating and upgrading CloudPoint
        1.  
          Before you begin migrating CloudPoint
        2.  
          Migrate and upgrade CloudPoint on RHEL 8.5 or 8.4
      8.  
        Post-upgrade tasks
    3. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Removing CloudPoint extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring CloudPoint
    4. Troubleshooting CloudPoint
      1.  
        Troubleshooting CloudPoint

Preparing to upgrade CloudPoint

Note the following before you upgrade

  • Ensure that the CloudPoint instance, virtual machine, or physical host meets the requirements of the CloudPoint version you are upgrading to.

    See Meeting system requirements.

  • Ensure that the ports required by NetBackup server meet the requirements as mentioned in the Required Ports section of See Preparing CloudPoint for backup from snapshot jobs.

  • When you upgrade CloudPoint, all the snapshot data and configuration data from your previous version is maintained in the external /cloudpoint data volume. This information is external to the CloudPoint container and the image and is preserved during the upgrade.

    However, you can take a backup of all the data in the /cloudpoint volume during the upgrade process when prompted or manually, if required.

    See Backing up CloudPoint.

  • Ensure that no jobs are running on CloudPoint.

    • If you are using NetBackup Web UI, disable the CloudPoint server and wait for all the in-progress jobs to complete. Use the nbstlutil command to cancel all the pending SLP operations. Use one of the following commands:

      • To cancel the pending SLP operation for a specific image, use nbstlutil cancel -backupid <value>

      • To cancel the pending SLP operation for images that belong to specific lifecycle, use nbstlutil cancel -lifecycle <name>

    • If you are using NetBackup Administration console (Java UI), on the NetBackup primary server, run the following command to stop all NetBackup processes:

      • UNIX: /usr/openv/netbackup/bin/bp.kill_all

      • Windows: install_path\NetBackup\bin\bpdown -f

  • After you upgrade CloudPoint, if required you can upgrade the NetBackup primary server. Also, you must enable the CloudPoint server from NetBackup Web UI.

  • After upgrading, all the CloudPoint servers that you want to use for backup from snapshot or restore from backup jobs, must be re-edited by providing a token so that NetBackup certificates are generated in the CloudPoint server. See Edit a CloudPoint server section, in the NetBackup Web UI Cloud Administrator's Guide.