Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup (9.1)
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5. CloudPoint host sizing recommendations
        1.  
          CloudPoint sizing recommendations for cloud platforms
      6.  
        CloudPoint extension sizing recommendations
      7.  
        Creating an instance or preparing the host to install CloudPoint
      8.  
        Installing container platform (Docker, Podman)
      9.  
        Creating and mounting a volume to store CloudPoint data
      10.  
        Verifying that specific ports are open on the instance or physical host
      11.  
        Preparing CloudPoint for backup from snapshot jobs
    2. Deploying CloudPoint using container images
      1.  
        Before you begin installing CloudPoint
      2.  
        Installing CloudPoint in the Docker environment
      3.  
        Installing CloudPoint in the Podman environment
      4.  
        Verifying that CloudPoint is installed successfully
      5.  
        Restarting CloudPoint
    3. Deploying CloudPoint extensions
      1.  
        Before you begin installing CloudPoint extensions
      2.  
        Preparing to install the extension on a VM
      3.  
        Installing the CloudPoint extension on a VM
      4.  
        Preparing to install the extension on a managed Kubernetes cluster
      5.  
        Downloading the CloudPoint extension
      6.  
        Installing the CloudPoint extension on a managed Kubernetes cluster
      7.  
        Managing the extensions
    4. CloudPoint cloud plug-ins
      1.  
        How to configure the CloudPoint cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. CloudPoint storage array plug-ins
      1.  
        How to configure the CloudPoint storage array plug-ins?
      2. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      3.  
        ACL configuration on NetApp array
      4. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      5.  
        Configuring ACL for Nutanix array
      6. Dell EMC Unity array plug-in configuration notes
        1.  
          Dell EMC Unity array plug-in configuration parameters
        2.  
          Supported Dell EMC Unity arrays
        3.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      7. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      8. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      9. HPE XP plug-in configuration notes
        1.  
          HPE XP plug-in configuration parameters
        2.  
          Supported CloudPoint operations on HPE XP storage arrays
      10. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      11. Hitachi (HDS VSP 5000) plug-in configuration notes
        1.  
          Hitachi (HDS VSP 5000) plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Hitachi (HDS VSP 5000) array
      12. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      13. Dell EMC PowerScale (Isilon) plug-in configuration notes
        1.  
          Dell EMC PowerScale (Isilon) plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerScale (Isilon) plug-in
      14. Dell EMC PowerMax and VMax plug-in configuration notes
        1.  
          Dell EMC PowerMax and VMax plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerMax and VMax
      15. Qumulo plug-in configuration notes
        1.  
          Qumulo plug-in configuration prerequisites
        2.  
          Qumulo plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Qumulo plug-in
    6. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        MongoDB plug-in configuration notes
      4.  
        About the installation and configuration process
      5.  
        Preparing to install the Linux-based agent
      6.  
        Preparing to install the Windows-based agent
      7.  
        Downloading and installing the CloudPoint agent
      8.  
        Registering the Linux-based agent
      9.  
        Registering the Windows-based agent
      10.  
        Configuring the CloudPoint application plug-in
      11.  
        Configuring VSS to store shadow copies on the originating drive
      12.  
        Creating a NetBackup protection plan for cloud assets
      13.  
        Subscribing cloud assets to a NetBackup protection plan
      14. About snapshot restore
        1.  
          Process for restoring SQL AG databases
      15.  
        Restore requirements and limitations for Microsoft SQL Server
      16.  
        Restore requirements and limitations for Oracle
      17.  
        Additional steps required after an Oracle snapshot restore
      18.  
        Restore requirements and limitations for MongoDB
      19.  
        Additional steps required after a MongoDB snapshot restore
      20.  
        Steps required before restoring SQL AG databases
      21.  
        Recovering a SQL database to the same location
      22.  
        Recovering a SQL database to an alternate location
      23. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      24.  
        Additional steps required after restoring SQL AG databases
      25.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      26.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      27.  
        Additional steps required after restoring an AWS RDS database instance
    7. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2. Prerequisites for the agentless configuration
        1.  
          Configuring SMB for Windows (Optional)
        2.  
          Configuring WMI security for Windows (optional)
      3.  
        Configuring the agentless feature
      4.  
        Configuring the agentless feature after upgrading CloudPoint
    8. Volume Encryption in NetBackup CloudPoint
      1.  
        About volume encryption support in CloudPoint
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    9. CloudPoint security
      1.  
        Configuring security for Azure and Azure Stack
      2.  
        Configuring the cloud connector for Azure and Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to CloudPoint
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
      4.  
        Agentless logs
      5.  
        Troubleshooting CloudPoint logging
    2. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5. Upgrading CloudPoint
        1.  
          Upgrade in Docker environment
        2.  
          Upgrade in Podman environment
      6.  
        Upgrading CloudPoint using patch or hotfix
      7. Migrating and upgrading CloudPoint
        1.  
          Before you begin migrating CloudPoint
        2.  
          Migrate and upgrade CloudPoint on RHEL 8.3
      8.  
        Post-upgrade tasks
    3. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Removing CloudPoint extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring CloudPoint
    4. Troubleshooting CloudPoint
      1.  
        Troubleshooting CloudPoint

Downloading and installing the CloudPoint agent

Download and install the appropriate CloudPoint agent depending on the application that you wish to protect. Whether you install the Linux-based agent or the Windows-based agent, the steps are similar.

Before you perform the steps described in this section, do the following:

  • Make sure that you have administrative privileges on the application host on which you want to install the agent.

    If a non-admin user attempts the installation, the installer displays the Windows UAC prompt where the user must specify the credentials of an admin user.

  • Complete the preparatory steps and install all the dependencies for the respective agent.

    See Preparing to install the Linux-based agent.

    See Preparing to install the Windows-based agent.

To download and install the agent

  1. Sign in to the NetBackup Web UI.
  2. From the left navigation pane, click Cloud and then select the CloudPoint servers tab.

    All the CloudPoint servers that are registered with the primary server are displayed in this pane.

  3. From the desired CloudPoint server row, click the actions icon on the right and then select Add agent.
  4. On the Add agent dialog box, click the 'download' link.

    This launches a new browser window.

    Do not close the existing Add agent dialog box on the NetBackup Web UI as yet. When you configure the agent, you will return to this dialog box to get the authentication token.

  5. Switch to the new web page browser window and from the Add Agent section, click on the download link to download the desired CloudPoint agent installation package.

    The web page provides separate links to download the Linux and Windows agents.

  6. If necessary, copy the downloaded agent package to the application host on which you want to install the agent.
  7. Install the agent.
    • For the Linux-based agent, type the following command on the Linux host:

      # sudo yum -y install <cloudpoint_agent_rpm_name>

      Here, <cloudpoint_agent_rpm_name> is the name of the agent rpm package you downloaded earlier.

      For example:

      # sudo yum -y install VRTScloudpoint-agent-8.3.0.8549-RHEL7.x86_64.rpm

    • For the Windows-based agent, run the agent package file and follow the installation wizard workflow to install the agent on the Windows application host.

      Note:

      To allow the installation, admin users will have to click Yes on the Windows UAC prompt. Non-admin users will have to specify admin user credentials on the UAC prompt.

      The installer installs the agent at C:\Program Files\Veritas\CloudPoint by default and the path cannot be modified.

      Alternatively, you can also install the Windows-based agent in a silent mode by running the following command on the Windows host:

      msiexec /i <installpackagefilepath> /qn

      Here, <installpackagefilepath> is the absolute path of the installation package. For example, if the installer is kept at C:\temp, then the command syntax is as follows:

      msiexe /i C:\temp\VRTScloudpoint-agent-8.3.0.8549-Windows.x64.msi /qn

      In this mode, the installation package does not display any UI and also does not require any user intervention. The agent is installed at C:\Program Files\Veritas\CloudPoint by default and the path cannot be modified.

      The silent mode of installation is useful if you want to automate the agent installation using a third-party deployment tool.

  8. This completes the agent installation. You can now proceed to register the agent.