NetBackup IT Analytics Licensing Guide

Last Published:
Product(s): NetBackup IT Analytics (11.0)
  1. License installation and guidelines
    1. License overview
      1.  
        License Editions
      2.  
        License feature matrix
    2.  
      Understanding licensing restrictions
    3.  
      Get the license key file
    4.  
      Install a license
    5. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        Help About
      3.  
        View License Details
    6.  
      Consumption criteria of license suites
    7. Storage suite
      1. Capacity Manager
        1.  
          Storage Array Capacity license criteria
        2.  
          Vendor-specific capacity license criteria
        3.  
          EMC Symmetrix Arrays
        4.  
          EMC CLARiiON Arrays
        5.  
          HDS Arrays
        6.  
          NetApp Arrays
      2.  
        Fabric Manager
    8. Protection suite
      1. Backup Manager
        1.  
          Cohesity DataProtect
        2.  
          Commvault Simpana
        3.  
          Dell EMC NetWorker Backup & Replication
        4.  
          EMC Avamar
        5.  
          EMC NetWorker
        6.  
          Generic backups
        7.  
          HP Data Protector
        8.  
          IBM Spectrum Protect (TSM)
        9.  
          NAKIVO Backup & Replication
        10.  
          Oracle Recovery Manager (RMAN)
        11.  
          Rubrik Cloud Data Management
        12.  
          Veeam Backup & Replication
        13.  
          Veritas Backup Exec
        14.  
          Veritas NetBackup
      2.  
        Virtualization Manager
    9. Complete suite
      1.  
        File Analytics
    10.  
      Overview
    11. Managing licenses
      1.  
        Managing objects collected from centralized systems
      2.  
        Managing directly probed enterprise objects
      3.  
        What happens to historical data?
      4.  
        Processes to manage license counts
      5.  
        Identify counted and excluded objects
      6.  
        Stack multiple licenses
      7.  
        Add license with higher entitlement
      8.  
        Change the license edition
      9.  
        Portal behavior with stacked license suites
    12.  
      View the current license
    13.  
      Delete clients
    14.  
      Expand your license configuration
    15.  
      Exclude objects from future data collections
    16. Configure the Data Collector policy to exclude the object
      1.  
        Example of configuring a Data Collector policy to exclude arrays
      2.  
        Add objects to the Object Exclusion Database table
    17.  
      Removing objects from the license count
    18.  
      Deleting objects using the Inventory List view
  2. License management from command line
    1.  
      Overview
    2.  
      Install a license on Microsoft Windows Portal platform
    3.  
      Install a license on Linux Portal platform
    4. Verify the current license configuration
      1.  
        Run report configuration utility
      2.  
        Run license verification utility
    5.  
      Removing a Portal license
  3. Troubleshooting
    1.  
      License install fails with 'License is already issued for another host' error

License install fails with 'License is already issued for another host' error

Sometimes, the NetBackup IT Analytics license installation fails with the below error:

License is already issued for another host.

This error is mainly observed on Linux-based systems.

To fix this error:

  1. Ensure you enter the correct host string on the VEMS portal as displayed by the utilities, such as:
    /opt/aptare/utils/reportConfig.sh

    or

    /opt/aptare/utils/VxLicGetHostLock.sh

    The host string entered on VEMS must also include [sha512].

  2. reportConfig.sh and VxLicGetHostLock.sh use hostname --fqdn command to get the hostname of the system and to create the host string.

    Ensure hostname --fqdn returns a fully qualified host name. For example, the command output must have at least one dot (.) character.

  3. If the host is not configured with DNS, ensure that /etc/hosts file on the system has the host resolution of the IP of the system with the fully qualified host name as the first entry (<IP of the system> <FQHN of the system>).

    For example, a host with abc as host name and xyz.com as domain name:

    1.2.3.4  abc.xyz.com