NetBackup IT Analytics Data Collector Notes and Troubleshooting

Last Published:
Product(s): NetBackup IT Analytics (11.0)
  1. Data Collector Troubleshooting
    1.  
      Verify the Data Collector configuration
    2.  
      Verify Connectivity
    3.  
      Configuring web proxy updates
    4.  
      Collecting missed events for Veritas Backup Exec
    5.  
      Substituting ODBC for JDBC to connect to SQL server for Veritas Backup Exec
    6.  
      Useful Data Collection scripts for capacity
    7.  
      Host resources troubleshooting
    8.  
      Host resources: Check the status of the WMI proxy server
    9.  
      Host resources: Post-Installation verification
    10. Host resources: Check host connectivity using standard SSH
      1.  
        Checking Paths for SSH
      2.  
        Environment setting for bash users
    11.  
      Host resources: Check host connectivity
    12.  
      Host resources: Check host connectivity using Host Resource Configuration file
    13. Host resources: Generating host resource configuration files
      1.  
        Sample lines in an input file
    14.  
      Host resources: Check the execution of a command on a remote server
    15.  
      Host resources Data Collection
    16.  
      Host resources: Collection in stand-alone mode
    17. Configuring parameters for SSH
      1.  
        Configure channelWaitTime
      2.  
        Configure singleChannelSession
      3.  
        Configure sudoWithPassword
    18.  
      Identifying Windows file system access errors (File Analytics)
    19.  
      Collect from remote shares (File Analytics)
    20.  
      Adding a certificate to the Java keystore
  2. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  3. CRON Expressions and Probe Schedules
    1.  
      CRON expressions and probe schedules
  4. Clustering Data Collectors with VCS and Veritas NetBackup (RHEL 7)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (RHEL 7)
    2.  
      Prerequisites
    3.  
      Getting started with Data Collector clustering
    4.  
      Main.cf
    5.  
      Upgrading a clustered Data Collector
  5. Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    2.  
      Prerequisites
    3.  
      Getting with Started with Data Collector Clustering
    4.  
      Main.cf
    5.  
      Upgrading a Clustered Data Collector
  6. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  7. Maintenance Scenarios for Message Relay Server Certificate Generation
    1.  
      Regenerate authentication certificate nearing expiry (or already expired)
    2.  
      Recover inadvertently deleted aptare.ks file
    3.  
      Authenticate new database with existing SSL certificates
    4.  
      SSL certificate authentication for a new data collector

Useful Data Collection scripts for capacity

The following data collection scripts are available by capacity product. These scripts execute the data collection threads to capture the data. These scripts typically are used only when working with the support and services teams while troubleshooting data collection issues.

Capacity Product

Scripts

Location

EMC VNX

emccheckinstall

emcvnxactivedirectorydetails

emcvnxarraydetails

Windows:

C:\Program Files\Aptare\mbs\bin\emc

EMC Symmetrix

emcsymmetrixarrayperfdetails

Linux:

/opt/<home_dir>/mbs/bin/emc

EMC CLARiiON

emcclariionarrayperfdetails

Hitachi

hitachicheckinstall

hitachiarrayperfdetails

hitachiarrayhdtdetails

hitachiarraydetails

Windows:

C:\Program Files\Aptare\mbs\bin\hitachi

Linux:

/opt/<home_dir>/mbs/bin/hitachi

Host Resources

hostvalidate

hostresourcevalidate

hostresourcediscover

hostresourcedetail

hostresourhostresourceasmcollectorcecheckinstall

Windows:

C:\Program Files\Aptare\mbs\bin\hostresources

Linux:

/opt/<home_dir>/mbs/bin/hostresources

HP EVA

hpevaarraydetails

Windows:

C:\Program Files\Aptare\mbs\bin\hp

Linux:

/opt/<home_dir>/mbs/bin/hp

HP 3PAR

hp3parperf

hp3pardetails

Windows:

C:\Program Files\Aptare\mbs\bin\hp3Par

Linux:

/opt/<home_dir>/mbs/bin/hp3Par

IBM XIV

ibmxivarrayperfdetails

ibmxivarraydetails

Windows:

C:\Program Files\Aptare\mbs\bin\ibm

IBM VIO

ibmviodetail

Linux:

/opt/<home_dir>/mbs/bin/ibm

IBM SVC

ibmsvcarrayperfdetails

ibmsvcarraydetails

IBM Enterprise Arrays

ibmenterprisearraydetails

NetApp

netappsnapvaultdetails

netappsnapmirrordetails

netappcheckinstall

netapparrayperfdetails

netapparraydetails

Windows:

C:\Program Files\Aptare\mbs\bin\netapp

Linux:

/opt/<home_dir>/mbs/bin/netapp