APTARE IT Analytics Data Collector Notes and Troubleshooting

Last Published:
Product(s): APTARE IT Analytics (10.6)
  1. Data Collector Troubleshooting
    1.  
      Verify the Data Collector configuration
    2.  
      Verify Connectivity
    3.  
      Configuring web proxy updates
    4.  
      Collecting missed events for Veritas Backup Exec
    5.  
      Substituting ODBC for JDBC to connect to SQL server for Veritas Backup Exec
    6.  
      Useful Data Collection scripts for capacity
    7.  
      Host resources troubleshooting
    8.  
      Host resources: Check the status of the WMI proxy server
    9.  
      Host resources: Post-Installation verification
    10. Host resources: Check host connectivity using standard SSH
      1.  
        Checking Paths for SSH
      2.  
        Environment setting for bash users
    11.  
      Host resources: Check host connectivity
    12.  
      Host resources: Check host connectivity using Host Resource Configuration file
    13. Host resources: Generating host resource configuration files
      1.  
        Sample lines in an input file
    14.  
      Host resources: Check the execution of a command on a remote server
    15.  
      Host resources Data Collection
    16.  
      Host resources: Collection in stand-alone mode
    17. Configuring parameters for SSH
      1.  
        Configure channelWaitTime
      2.  
        Configure singleChannelSession
      3.  
        Configure sudoWithPassword
    18.  
      Identifying Windows file system access errors (File Analytics)
    19.  
      Collect from remote shares (File Analytics)
    20.  
      Adding a certificate to the Java keystore
  2. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  3. CRON Expressions and Probe Schedules
    1.  
      CRON expressions and probe schedules
  4. Clustering Data Collectors with VCS and Veritas NetBackup (RHEL 7)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (RHEL 7)
    2.  
      Prerequisites
    3.  
      Getting started with Data Collector clustering
    4.  
      Main.cf
    5.  
      Upgrading a clustered Data Collector
  5. Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    2.  
      Prerequisites
    3.  
      Getting with Started with Data Collector Clustering
    4.  
      Main.cf
    5.  
      Upgrading a Clustered Data Collector
  6. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  7. CRON Expressions and Probe Schedules
    1.  
      CRON expressions and probe schedules

Upgrading a clustered Data Collector

  1. Using Veritas Infoscale Availability (VCS), verify the service group can be probed:

    # /opt/VRTS/bin/hagroup -probe aptare_grp -sys <Node>

  2. Upgrade the portal and opt for upgrading Data Collector.

  3. When Data Collector is getting upgraded, VCS will detect the upgrade scenario and show the APTARE IT Analytics resource state as UNKNOWN. Once upgrade is over, VCS resource state automatically shows state as ONLINE.