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NetBackup IT Analytics System Administrator Guide

Last Published: 2023-03-01

Product(s): NetBackup IT Analytics (11.0)

Introduction
1. NetBackup IT Analytics Overview
2. Purpose of this document
Preparing for updates
1. About upgrades and updates
2. Determine the data collector version
3. Data collector updates with an aptare.jar file
4. Manual download of the aptare.jar file
5. Portal updates
Backing up and restoring data
1. Best practices for disaster recovery
2. Oracle database backups
3. File system backups
4. Oracle database: Cold backup
5. Oracle database: Export backups
6. Scheduling the oracle database export
7. Oracle database: On demand backup
8. Restoring the NetBackup IT Analytics system
9. Import the oracle database
10. Manual steps for database import / export using data pump
Monitoring NetBackup IT Analytics
1. Starting and stopping portal server software
2. Starting and stopping the reporting database
3. Starting and stopping data collectors
4. Monitoring tablespaces
Accessing NetBackup IT Analytics reports with the REST API
1. Overview
2. Authentication for REST APIs
3. Extracting data from tabular reports (with pagination)
4. Exporting reports
5. Exporting custom dashboards
Defining NetBackup estimated tape capacity
1. NetBackup estimated tape capacity overview
2. Estimated capacity notes
3. Updating the estimated capacity table
4. Listing volume pool IDs and media types
Automating host group management
1. About automating host group management
2. Task overview: managing host groups in bulk
3. Preparing to use PL/SQL utilities
4. General utilities
5. Categorize host operating systems by platform and version
  1. Use Regular Expressions to Override or Modify Default Host OS Categorization
  2. Host OS Categorization Default Settings
  3. Utility to Update Host OS Categorizations
  4. Categorize Host Operating Systems On Demand
6. Identifying a host group ID
7. Move or copy clients
8. Organize clients by attribute
9. Move host group
10. Delete host group
11. Move hosts and remove host groups
12. Organize clients into groups by backup server
13. Merge duplicate backup clients
14. Bulk load utilities
  1. Load host aliases
  2. Load details of new hosts or update existing hosts
  3. Load relationships between hosts and host group
    1. Sample Audit File (output from load_package.loadGroupMemberFile)
15. Veritas NetBackup utilities
16. Automate NetBackup utilities
  1. Scheduling a NetBackup Utility Job to Run Automatically
17. Organize clients into groups by management server
18. Set up an inactive clients group
19. Set up a host group for clients in inactive policies
20. Set up clients by policy
21. Set up clients by policy type
22. IBM Tivoli storage manager utilities
23. Set up clients by policy domain
24. Set up clients by IBM Tivoli storage manager instance
25. Scheduling utilities to run automatically
  1. Sample .sql file (setup_ora_job.sql) to set up an automatic job
Attribute management
1. Attribute bulk load utilities
2. Attribute naming rules
3. Rename attributes before upgrading
4. Load host attributes and values
5. Load attributes and values and assign to hosts
6. Load array attributes and values and assign to arrays
7. Overview of application attributes and values
8. Load application database attributes and values
9. Load MS Exchange organization attributes and values
10. Load LUN attributes and values
11. Load switch attributes and values
12. Load port attributes and values
Importing generic backup data
1. About generic backup data collection
  1. Considerations
2. Configuring generic backup data collection
3. CSV Format Specification
  1. EXAMPLE: genericBackupJobs.csv
4. Manually loading the CSV file
Backup job overrides
1. Overview
2. Configure a backup job override
Managing host data collection
1. Identifying hosts by WWN to avoid duplicates
2. Setting a host's priority
3. Determining host ranking
4. Loading host and WWN relationships
5. Loading the host HBA port data
6. Create a CSV file
7. Execute the script
System configuration in the portal
1. System configuration in the portal
2. System configuration: functions
3. Navigation overview
4. System configuration parameter descriptions: Additional info
5. Anomaly detection
6. Data collection: Capacity chargeback
7. Database administration: database
8. Host discovery: EMC Avamar
9. Host discovery: Host
10. Custom parameters
11. Adding/editing a custom parameter
12. Portal customizations
13. Configuring global default inventory object selection
14. Restricting user IDs to single sessions
15. Customizing date format in the report scope selector
16. Customizing the maximum number of lines for exported reports
17. Customizing the total label display in tabular reports
18. Customizing the host management page size
19. Customizing the path and directory for File Analytics database
20. Configuring badge expiration
21. Configuring the maximum cache size in memory
22. Configuring the cache time for reports
23. Events captured for audit
Performance profile schedule customization
1. Overview
2. Customize the performance profile schedule
Configuring AD/LDAP
1. About user authentication
2. AD/LDAP Configuration Properties
3. AD/LDAP configuration
4. Support LDAP over SSL
  1. Sample portal.properties configurations for AD/LDAP
5. Creating portal super users
6. Active directory tools
7. Using LDP to find the base DN
8. Using LDP to search active directory
Configuring single sign-on (SSO) using security assertion markup language (SAML)
1. Overview
2. Single sign-on (SSO) prerequisites
3. Setting up the external Identity Provider (IDP) server
  1. Users and groups in the external LDAP directory
  2. Registering with the IDP server
4. Activating single Sign-on (SSO) in the portal
5. SSO troubleshooting and maintenance
Change Oracle database user passwords
1. Overview
2. Database connection properties
3. Modify the Oracle database user passwords
4. Determine if Oracle is using the default login password
Integrate with CyberArk
1. Introduction
2. CyberArk setup prerequisites
3. Setting up the portal to integrate with CyberArk
Tuning NetBackup IT Analytics
1. Before you begin tuning
2. Tuning the portal database
3. Performance recommendations
4. Reclaiming free space from Oracle
5. Portal/Data receiver/Anomaly engine Java memory settings
Working with log files
1. About debugging NetBackup IT Analytics
2. Turn on debugging
3. Database logging
4. Portal and data collector log files - reduce logging
  1. Portal Log Files
  2. Data Collector Log Files
5. Database SCON logging - reduce logging
6. Refreshing the database SCON log
7. Logging user activity in audit.log
8. Logging only what a user deletes
9. Logging all user activity
10. Data collector log files
11. Data collector log file organization
12. Data collector log file naming conventions
13. General data collector log files
14. Find the event / meta collector ID
15. Portal log files
  1. Managing Apache Log Files
16. Database log files
17. Installation / Upgrade log files
Defining report metrics
1. Changing backup success percentage
2. Changing job status
SNMP trap alerting
1. Overview
2. SNMP configurations
3. Standard OIDs
4. Data in an alerting trap
  1. Example of policy based alert
SSL certificate configuration
1. SSL certificate configuration
2. SSL implementation overview
3. Obtain an SSL certificate
4. Update the web server configuration to enable SSL
5. Configure virtual hosts for portal and / or data collection SSL
6. Enable / Disable SSL for a Data Collector
7. Enable / Disable SSL for emailed reports
8. Test and troubleshoot SSL configurations
9. Create a self-signed SSL certificate
10. Configure the Data Collector to trust the certificate
11. Keystore file locations on the Data Collector server
12. Import a certificate into the Data Collector Java keystore
13. Keystore on the portal server
14. Add a virtual interface to a Linux server
15. Add a virtual / secondary IP address on Windows
Portal properties: Format and portal customizations
1. Introduction
2. Configuring global default inventory object selection
3. Restricting user IDs to single sessions
4. Customizing date format in the report scope selector
5. Customizing the maximum number of lines for exported reports
6. Customizing the total label display in tabular reports
7. Customizing the host management page size
8. Customizing the path and directory for file analytics database
9. Configuring badge expiration
10. Configuring the maximum cache size in memory
11. Configuring the cache time for reports
12. Configuring LDAP to use active directory (AD) for user group privileges
Data retention periods for SDK database objects
1. Data retention periods for SDK database objects
2. Find the domain ID and database table names
3. Retention period update for SDK user-defined objects example
4. SDK user-defined database objects
5. Capacity: default retention for basic database tables
6. Capacity: default retention for EMC Symmetrix enhanced performance
7. Capacity: Default retention for EMC XtremIO
8. Capacity: Default retention for Dell EMC Elastic Cloud Storage (ECS)
9. Capacity: Default retention for Windows file server
10. Capacity: Default retention for Pure Storage FlashArray
11. Cloud: Default retention for Amazon Web Services (AWS)
12. Cloud: Default retention for Microsoft Azure
13. Cloud: Default retention for OpenStack Ceilometer
14. Configure multi-tenancy data purging retention periods
Troubleshooting
1. Troubleshooting user login problems
2. Forgotten password procedure
3. Login issues
4. Connectivity issues
5. Data Collector and database issues

AD/LDAP Configuration for authentication and authorization

To configure AD/LDAP for user authentication as well as authorization, Portal Administrator must create at least one User Group in portal which is also present in AD/LDAP as a UserGroup.

Login to Portal as a SuperUser, navigate to Admin > User Groups.
Create a new user group with the same group name present in AD/LDAP. Only members of this user group can access the portal when ldap.authorization is set to TRUE in portal.properties.
See AD/LDAP Configuration Properties.
Assign appropriate privileges to the newly created user group. See Setting user group privileges section in the User Guide.
Record the domain name where new users will be created.
To find domain name, navigate to Admin - Domains > Domain Name. This will be required during LDAP configuration in portal.properties.
In case Portal server is unable to resolve AD/LDAP hostname, add an entry into the /etc/hosts file on the Portal server
```
<AD_IP_ADDRESS> <AD_DOMAIN_NAME>
For example: 192.168.2.90    ad.gold
```
Back up the portal's configuration file located at:
Linux: /opt/aptare/portalconf/portal.properties
Windows: C:\opt\aptare\portalconf\portal.properties

On the portal server, update the portal.properties file with the configuration settings mentioned below:

Linux: /opt/aptare/portalconf/portal.properties

Windows: C:\opt\aptare\portalconf\portal.properties

ldap.enabled=true
ldap.context=com.sun.jndi.ldap.LdapCtxFactory
ldap.searchBase=<AD_SEARCHBASE>
ldap.url=ldap://<AD_URL>:389
ldap.dn=<AD_USER_ACCOUNT_HAVING_PRIVILEGE_TO_SEARCH_IN_AD>
ldap.password=<PASSWORD_FOR _USER_MENTIONED_IN_ldap.dn>
ldap.loginAttribute=<AD_ATTRIBUTE_TO_SEARCH_USER>
ldap.authorization=true
ldap.newUserDomain=example.company.com

See Support LDAP over SSL.

To change the existing superuser LDAP_ID to map to the AD username, update the existing record on the Oracle database server.
For example: If the login attribute is user_name and actual value is Admin, update the existing record as below:
```
# sqlplus portal/<portal_password>@scdb
# UPDATE ptl_user SET ldap_id = 'Admin' WHERE user_id = 100000;
# commit;
```
Use this updated username to login to the external directory, instead of aptare. Since the user account aptare (user_id=100), is an internal bootstrap user, it is required to maintain referential integrity among database tables and therefore you must avoid using aptare for external LDAP integration.
Note:
The user_id = 100000 is always the default user_id for the super user account.
Restart the portal Tomcat service.
On Linux run:
```
# /opt/aptare/bin/tomcat-portal restart
```
In Windows environment, use the Windows Services Console to locate and restart the Portal Tomcat service.
Login to the portal using any user present in the Active Directory and part of the group created in step 2.
Note that to automatically create a user in the portal, these attributes must be set for each user in AD/LDAP:
- givenName: Mandatory. It is used as the first name of the user.
- telephoneNumber: Optional
- mobile: Optional
- mail: Mandatory
See Creating portal super users.

Note:

If for any reason the LDAP configuration is disabled from the portal, the portal administrator must set the password for all the AD/LDAP users in portal.