Arctera Insight Information Governance User's Guide

Last Published:
Product(s): Data Insight (7.2)
Platform: Windows
  1. Section I. Introduction
    1. Introducing Arctera Insight Information Governance
      1.  
        About Arctera Insight Information Governance
      2.  
        About data custodian
      3.  
        About permissions
      4.  
        About SharePoint permissions
      5.  
        About Box permissions
      6.  
        About audit logs
      7.  
        About migrated domains
      8.  
        Applications for Data Loss Prevention
      9.  
        Content classification using Arctera Information Classifier
    2. Using the Arctera Insight Information Governance Management Console
      1. About the Arctera Insight Information Governance Management Console
        1.  
          Header
        2.  
          Tabs
        3.  
          Navigation pane
        4.  
          Content pane
      2.  
        Operation icons on the Management Console
      3.  
        Logging in to the Information Governance Management Console
      4.  
        Logging out of the Information Governance Management Console
      5.  
        Accessing online Help
  2. Section II. Information Governance Workspace
    1. Navigating the Workspace tab
      1.  
        About the Information Governance Workspace
      2.  
        Using the Workspace filters
      3.  
        Managing the Workspace
      4.  
        Searching the storage device hierarchy
      5.  
        Searching for users and user groups
    2. Analyzing data using the Workspace views
      1.  
        About information risk
      2.  
        Viewing summary of data sources
      3. Viewing shares summary
        1.  
          About control points
      4.  
        About the risk score for users
      5. About the Risk Dossier
        1.  
          Assessing risky users - an example scenario
      6.  
        Viewing user summary
      7.  
        Viewing details of Watchlist users
      8.  
        Viewing details of alert notifications
    3. Viewing access information for files and folders
      1.  
        About viewing file or folder summary
      2.  
        Viewing the overview of a data source
      3.  
        Viewing the overview of a filer or Web application
      4.  
        Managing data custodian for paths
      5.  
        Viewing active users of a file or folder
      6.  
        Viewing inactive users
      7.  
        Viewing folder activity by time
      8.  
        Viewing activity on sub-folders and files
      9.  
        Viewing inactive sub-folders
      10.  
        Viewing user activity by time
      11.  
        Viewing user activity by folders
      12. Viewing user activity on files or folders
        1.  
          Assigning an inferred data owner as custodian
        2.  
          Assigning an active user as custodian
        3.  
          Assigning a custodian from the Permissions tab
      13.  
        Viewing file and folder activity
      14.  
        Viewing CIFS permissions on folders
      15.  
        Viewing NFS permissions on folders
      16.  
        Viewing SharePoint permissions for folders
      17.  
        Viewing OneDrive permissions for folders
      18.  
        Viewing Box permissions on folders
      19.  
        Viewing audit logs for files and folders
      20. About visualizing collaboration on a share
        1.  
          Analyzing activity on collaborative shares
    4. Viewing access information for users and user groups
      1.  
        Viewing the overview of a user
      2.  
        Viewing the overview of a group
      3.  
        Managing custodian assignments for users
      4.  
        Viewing folder activity by users
      5.  
        Viewing CIFS permissions for users
      6.  
        Viewing CIFS permissions for user groups
      7.  
        Viewing NFS permissions for users and user groups
      8.  
        Viewing SharePoint permissions for users and user groups
      9.  
        Viewing Box permissions for users and user groups
      10.  
        Viewing audit logs for users
  3. Section III. Information Governance reports
    1. Using Information Governance reports
      1.  
        About Information Governance reports
      2.  
        How Information Governance reporting works
      3.  
        Creating a report
      4. About Information Governance security reports
        1. Activity Details report
          1.  
            Create or Edit Activity Details for Paths report
          2.  
            Create or edit Activity Details for Users and Groups report
        2. Permissions reports
          1. Inactive Users
            1.  
              Create or edit Inactive Users report
          2. Path Permissions
            1.  
              Create or edit Path Permissions report
          3. Permissions Search report
            1.  
              Create Permissions Search report
          4.  
            About Permissions Query templates
          5. Creating a Permissions Query Template
            1.  
              Using the match-type criteria
          6.  
            Creating custom rules
          7. Permissions Query Template actions
            1.  
              Editing or deleting a Permissions Query Template
            2.  
              Copying a Permissions Query Template
            3.  
              About sharing a Permissions Query Template
          8.  
            Using Permissions Search report output to remediate permissions
          9. Entitlement Review
            1.  
              Create or edit Entitlement Review report
          10. User/Group Permissions
            1.  
              Create or edit User/Group Permissions
          11. Group Change Impact Analysis
            1.  
              Create or edit Group Change Impact Analysis report
        3. Ownership Reports
          1. Data Custodian Summary
            1.  
              Create or edit Data Custodian Summary report
          2. Inferred Owner
            1.  
              Create or edit Inferred Owner report
          3. Data Inventory Report
            1.  
              Create or edit Data Inventory report
      5.  
        Create/Edit security report options
      6. About Information Governance storage reports
        1. Activity Summary reports
          1.  
            Create or edit Activity Summary for Paths report
          2.  
            Create or edit Activity Summary for User/Groups report
        2. Capacity reports
          1. Filer Utilization
            1.  
              Create or edit Filer Utilization report
          2. Filer Growth Trend
            1.  
              Create or edit Filer Growth Trend report
        3. Data Lifecycle reports
          1. Inactive Data by File Group
            1.  
              Create or edit Inactive Data by File Group report
          2. Inactive Data by Owner
            1.  
              Create or edit Inactive Data by Owner report
          3. Data Aging
            1.  
              Create or edit Data Aging report
          4. Inactive Folders
            1.  
              Create or edit Inactive Folders report
        4. Consumption Reports
          1. Potential Duplicate Files
            1.  
              Create/Edit Potential Duplicate Files report
          2. Consumption by Folders
            1.  
              Create or edit Consumption by Folders report
          3. Consumption by Department
            1.  
              Create or edit Consumption by Department
          4. Consumption by File Group
            1.  
              Create/Edit Consumption by File Group
          5. Consumption by Owner
            1.  
              Create/Edit Consumption by Owner
          6. Consumption by File Group and Owner
            1.  
              Create/Edit Consumption by File Group and Owner
      7.  
        Create/Edit storage report options
      8. About Information Governance custom reports
        1.  
          About DQL query templates
        2.  
          Creating custom templates for DQL queries
        3.  
          Create/Edit DQL report options
        4. Creating DQL reports with custom variables
          1.  
            Running a DQL report with custom variables
      9.  
        Considerations for importing paths using a CSV file
    2. Managing reports
      1.  
        About managing Information Governance reports
      2. Viewing reports
        1.  
          About stale information in reports
      3.  
        Filtering a report
      4.  
        Editing a report
      5.  
        About sharing reports
      6.  
        Copying a report
      7.  
        Running a report
      8.  
        Viewing the progress of a report
      9.  
        Customizing a report output
      10.  
        Configuring a report to generate a truncated output
      11.  
        Sending a report by email
      12.  
        How does number of records field work differently from the truncate output records field?
      13.  
        Automatically archiving reports
      14.  
        Canceling a report run
      15.  
        Deleting a report
      16.  
        Considerations for viewing reports
      17.  
        Organizing reports using labels
  4. Section IV. Remediation
    1. Configuring remediation workflows
      1.  
        About remediation workflows
      2.  
        Prerequisites for configuring remediation workflows
      3.  
        Configuring Self-Service Portal settings
      4.  
        About workflow templates
      5. Managing workflow templates
        1.  
          Create/Edit Entitlement Review workflow template
        2.  
          Create/Edit DLP Incident Remediation workflow template
        3.  
          Create/Edit Ownership Confirmation workflow template
        4.  
          Create/Edit Records Classification workflow template
      6. Creating a workflow using a template
        1. Create Entitlement Review workflow options
          1.  
            Customizing Entitlement Review report output
        2.  
          Create DLP Incident Remediation workflow options
        3.  
          Create Ownership Confirmation workflow options
        4.  
          Create Records Classification workflow options
      7. Managing workflows
        1.  
          Viewing details of submitted workflows
        2.  
          Extending the deadline of a workflow
        3.  
          Copying a workflow
        4.  
          Managing submitted workflows
        5.  
          Canceling or deleting a workflow
      8.  
        Auditing workflow paths
      9.  
        Monitoring the progress of a workflow
      10.  
        Remediating workflow paths
    2. Using the Self-Service Portal
      1. About the Self-Service Portal
        1.  
          About Entitlement Review
      2.  
        Logging in to the Self-Service Portal
      3.  
        Using the Self-Service Portal to review user entitlements
      4.  
        Using the Self-Service Portal to manage Data Loss Prevention (DLP) incidents
      5.  
        Using the Self-Service Portal to confirm ownership of resources
      6.  
        Using the Self-Service Portal to classify sensitive data
    3. Managing data
      1. About managing data using Arctera Enterprise Vault and custom scripts
        1.  
          About Retention categories
        2.  
          About post-processing actions
      2.  
        Managing data from the Shares list view
      3.  
        Managing inactive data from the Folder Activity tab
      4.  
        Managing inactive data by using a report
      5.  
        Archiving workflow paths using Arctera Enterprise Vault
      6.  
        Using custom scripts to manage data
      7.  
        Pushing classification tags while archiving files into Arctera Enterprise Vault
      8.  
        About adding tags to devices, files, folders, and shares
    4. Managing permissions
      1.  
        About permission visibility
      2.  
        About recommending permission changes
      3. About recommending permissions changes for inactive users
        1.  
          Reviewing permission recommendations
        2.  
          Analyzing permission recommendations and applying changes
      4.  
        Making permission changes directly from Workspace
      5.  
        Removing permissions for Entitlement Review workflow paths
  5. Appendix A. Command Line Reference
    1.  
      mxcustodian
  6.  
    Index

Create Records Classification workflow options

Use the dialog to create an instance of a Records Classification workflow. You can view the summary of the options you select in the right-hand panel of the page.

Table: Create Records Classification workflow

Option

Description

Workflow Information

Enter information in the following fields:

  • Name - Enter a logical name for the workflow.

  • Description - Enter a short description for the workflow.

  • Workflow Type - Describes the type of workflow.

  • Template - Select the template you want to use for creating the workflow.

    See About workflow templates.

  • Portal Node for Execution - From the drop-down, select the Self-Service Portal node to which you want to submit the workflow.

    Click Test portal connection to test the availability of network connection between the Information Governance Management Server and the Self-Service Portal.

  • Click Test portal connection to test the connection between the SMTP server and the DLP Enforce Server to the Self-Service Portal.

    Enter the email IDs of the recipients of the workflow request, and click Test. You will see a response from the SMTP server if the connection to the Portal node succeeds.

  • Select Apply configured Record action automatically to archive the file, apply the post-processing action, and apply the appropriate retention category to the file that is marked as record.

    The post-processing actions that you want to apply to files that are marked as record are configured in the workflow template.

    Note:

    Information Governance can take automatic action on files that are marked as record only if Arctera Enterprise Vault™ is configured in Information Governance.

    See Create/Edit Records Classification workflow template.

  • Select the start and the end date for completing the workflow.

Data Selection

Do the following:

  1. Select the Physical Hierarchy radio button to view the configured file servers.

  2. From the Resource Selection drop-down, select one of the following options:

    • Physical paths - Select the physical that violate policies.

    • Opens Shares - Select the open shares that need to be remediated.

    • Containers - Select configured containers. Information Governance presents the paths in the containers that violate DLP policies or policies imported through CSV.

    • Policies - Information Governance displays the configured policies. The policy information is either pulled from DLP or imported into Information Governance using a CSV file.

      Select a policy to remediate the paths that violate the policy.

    • Enter paths manually - Enter the full path that you want to remediate.

    • Upload CSV - Browse to the location of the .csv file that contains the paths that you want to remediate. Only valid paths in the .csv file are displayed in the Selected Resources pane

    • Select paths having custodians - Information Governance retrieves only the list of paths that have custodian assignments. Select paths from the list.

      You must run the Custodian Summary report to fetch recent custodian assignments.

    Note:

    You can not add DFS, NFS, Amazon S3, SharePoint, and OneDrive paths for the Record Classification workflow. For example, if such paths are part of a container, or a CSV file, Information Governance ignores these paths when adding the resources for the workflow.

    The selected data set is listed in the Selected Resources pane.

Resource -Custodian Selection

This panel displays the following:

  • The paths that you select under the Data Selection sub-tab.

  • The paths for which custodians are already assigned and those paths for which custodians are not assigned.

  • The email address of the custodian.

    Information Governance displays the email address only if you have added the email custom attribute and have also marked the attribute as email alias when you add the directory service.

    For more information about Adding a directory service domain to Arctera, refer to Information Governance Administrator's guide.

For the paths that do not have custodians, you can assign custodians using the following methods:

  1. Click Import Custodian, and select one of the following options:

    • Upload a .csv file with information about paths and corresponding custodians

    • Select a user who is configured in Information Governance as the custodian.

    • Select a Information Governance suggested data owner as the custodian.

    • Select a custom attribute of a Information Governance suggested data owner and assign it as a custodian. For example, you can select the manager of a user who is a suggested data owner as the custodian.

  2. Click Assign Custodian, and select the custodian from the users list.

You can remove custodians from selected paths or delete paths from the workflow. Do the following:

  1. Click Remove Custodian to remove a custodian from a selected path.

  2. Click Delete Paths to remove the selected paths from the workflow.

For more information about Configuring SMTP server settings, refer to Information Governance Administrator's guide.

More Information

About remediation workflows

Creating a workflow using a template